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Swan Caxias do Sul

Property class: 3.5

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Photo gallery for Swan Caxias do Sul

A spacious lobby with a large column, a glass wall, and a seating area with tables and chairs. - Swan Caxias do Sul (Caxias do Sul)
A bar area with a mural, wooden tables and chairs, and a tiled floor. - Swan Caxias do Sul (Caxias do Sul)
An indoor swimming pool with a tiled wall featuring a dolphin mosaic. - Swan Caxias do Sul (Caxias do Sul)
A modern interior with a fireplace, seating area, and large windows. - Swan Caxias do Sul (Caxias do Sul)
A modern bar area with wooden furniture, a colorful mural, and a central pillar with a floral design. - Swan Caxias do Sul (Caxias do Sul)
Take advantage of free full breakfast, a playground, and dry cleaning/laundry services at Swan Caxias do Sul. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

A hotel room with a large bed, a wardrobe, a mirror, and a wall-mounted lamp.

Standard Double Room

8.8 out of 10
Excellent
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

A hotel room with a large bed, a wardrobe, a mirror, and a wall-mounted lamp.

Suite

8.4 out of 10
Very good
(5 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite Superior Plus

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a wardrobe, a mirror, and a wall-mounted lamp.

Standard Double or Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Suite

A hotel room with a large bed, a wardrobe, a mirror, and a wall-mounted lamp.

Superior Suite

8.0 out of 10
Very good
(3 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Plus

A modern bedroom with a large bed, built-in wardrobe, and a TV mounted on the wall.

Suite Plus

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Caxias do Sul Centro, a neighborhood in Caxias do Sul, Swan Caxias do Sul is near the airport. Francisco Stedile Stadium and Zanrosso Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Villagio Caxias Shopping Center and Farroupilha Shopping Center. Casa da Cultura Percy Vargas de Abreu Lima and Centro Cultural Beltrão de Queiroz are also worth visiting. Visit our Caxias do Sul travel guide
Map
Rua Os 18 do Forte, 1934 Centro, Caxias do Sul, RS, 95020-472

What's nearby

  • Caxias do Sul Cathedral
    3 min walk - 0.2 miles
  • Casa da Cultura Percy Vargas de Abreu Lima
    3 min walk - 0.2 miles
  • Caxias do Sul Municipal Museum
    4 min walk - 0.3 miles
  • Sao Pelegrino Church
    13 min walk - 0.7 miles
  • Cinquentenario Park
    2 min drive - 1.1 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    9 min drive

Restaurants

  • McDonald's
    3 min walk
  • Wow Sushi Bar
    1 min walk
  • Restaurante Zanuzi
    2 min walk
  • Subway
    2 min walk
  • Doce Docê Prataviera
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 20 per night)

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,164 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 13 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: BRL 20 per night
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 7:00 AM to 11:00 PM

Frequently asked questions

Does Swan Caxias do Sul have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Swan Caxias do Sul pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 70 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for BRL 20 per night.

What time is check-in at Swan Caxias do Sul?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Swan Caxias do Sul?

Check-out is at noon.

Where is Swan Caxias do Sul located?

Located in Caxias do Sul Centro, this hotel is within a 5-minute walk of Caxias do Sul Cathedral, Casa da Cultura Percy Vargas de Abreu Lima, and Caxias do Sul Municipal Museum. Dante Alighieri Square and Sao Carlos Theater are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swan Caxias do Sul Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 384 out of 706 reviews
Rating 8 - Good. 220 out of 706 reviews
Rating 6 - Okay. 67 out of 706 reviews
Rating 4 - Poor. 24 out of 706 reviews
Rating 2 - Terrible. 11 out of 706 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying at this hotel, and I absolutely loved it! I arrived in Caxias late at night, and as soon as I walked into the property, the front desk greeted me by name. 👏 Such a remarkable personal touch that made me feel so welcome. The room was clean, comfortable, and well-maintained, and the breakfast was delicious. The entire staff was friendly, professional, and courteous throughout my stay. I would definitely recommend this property and wouldn’t hesitate to stay here again.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel is in a good location. For the price it was fine but the room felt as though it could have been cleaner
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Swan - Caxias do Sul

The hotel is well located in the center of Caxias, easily walkable to stores and shops. My room was comfortable and clean, and had a desk for working, openable window and good sized bathroom and shower. There is an exercise room, sauna and heated pool on the top floor. The breakfast buffet offers plenty of options. The staff is extremely attentive and helpful, they went above and beyond to help me with everything I needed. I've stayed 4 or 5 times, and will continue to stay there when I visit Caxias.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great....many items to choose from...great service from attendants.
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pillow was hard lika a rock and had to deal with many layers of bed sheet, duffle bag and covers, all twisting in order to sleep
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They made me pay for parking of the vehicle I had rented when it. Kearny indicated when I booked that breakfast and parking was included. But you guys always screw your customers. I am going to start using another service that doesn’t included Expedia. I always check Expedia first, but no more. You can’t say that parking is included I. The premises and they charge me for parking. I would have chosen another hotel - and in the future another service provider. It’s not the first time you guys change the rules half way through the game. Julian
Stayed 6 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendo a instalação de barras de acessibilidade no banheiro
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, ar-condicionado funcionando bem, funcionários Ok e café da manhã regular
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel bom, com boa localização, quartos amplos e um bom café da manhã. Um ponto negativo é o aquecimento dos quartos, principalmente por se tratar de uma cidade em que não é raro baixas temperaturas. Nos hospedamos em um dia em que a temperatura foi de 0 grau e o quarto manteve-se bem frio, apesar de utilizarmos o sistema existente para aquecimento.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cama péssima mesmo no quarto “reformado” . Quarto grande bom porém cama mole , horrível . Café bom
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel desde atendimento na recepção com muita cordialidade de todos ao conforto do quarto. Sua localização é muito privilegiada com vários comerciais ao redor, restaurantes, igreja, parque e demais serviços. Café da manhã bem servido e ambiente agradável.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava tudo ótimo, mas o café da manhã deixou a desejar! Não tinha muita variedade!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel conta com uma excelente infra-estrutura e o pessoal é extremamente solícito e educado
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente tranquilo e acolhedor. Com quarto limpo, Boa Vista da cidade e com ótimo café da manhã. Super bem localizado próximo de lojas, academia e serviços.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
A experiência começou com uma preocupação muito simples da nossa parte: antes mesmo da chegada, ligamos para confirmar especificamente se a piscina aquecida estava funcionando normalmente e se havia qualquer problema. A resposta foi clara: estava tudo certo. Porém, ao chegarmos ao hotel por volta das 15h, encontramos a piscina em manutenção. Ao questionarmos, fomos informados de que se tratava apenas de uma limpeza. Confiamos na informação e aguardamos. Retornamos novamente por volta das 18h e, para nossa surpresa, nada havia mudado. Após nova reclamação, um funcionário subiu e em aproximadamente cinco minutos realizou a aspiração da piscina. Foi nesse momento que recebemos a informação de que a piscina não estava tão aquecida porque uma das caldeiras já não estava funcionando 100%. E é justamente aqui que fica a maior insatisfação: se já existia conhecimento de uma limitação no aquecimento, por que isso não foi informado quando ligamos antes? Por que ao chegarmos foi dito que era apenas uma limpeza? Além disso, ficou evidente uma grande falta de alinhamento entre as equipes. Em vários momentos havia desencontro de informações entre recepção e manutenção. Parecia que ninguém sabia exatamente a situação, onde estavam os responsáveis ou qual era a informação correta. Inclusive, presenciamos reclamações e desencontros entre os próprios colaboradores, transmitindo uma sensação de desorganização e improviso.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente, funcionários atenciosos, limpeza das instalações
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel todo reformando, ficou muito bom!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super limpo, aconchegante, café muito bom
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto bom, banheiro amplo e limpo, atenciosos na recepção. Café da manhã bom. Estacionamento a parte, mas trazem o carro pra você rapidinho
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, funcionários simpáticos, café da manhã ótimo. Poderiam atualizar o colchão pois achei um pouco desconfortável, mas isso pode não ser a opinião da maioria. Chuveiro quentinho e com bom fluxo de água.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incrível, confortável e bem localizado
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A academia necessidade de atualização e as portas, molduras e rodapés dos quartos estão deteriorados. Carpete dos corredores precisam ser substituídos
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Otimo
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem de qualidade para uma viagem a trabalho. Localização central, fácil acesso e rápido atendimento na chegada. Apto em tamanho muito bom. Café da manhã ótimo!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, cafe da manha mt bom
Stayed 2 nights in Apr 2026