Vacations Close To Cathedral Basilica of Our Lady of Guadeloupe

Attention, alors que nous croyions avoir loué un hôtel, il s'agit plutôt d'un appartement privé dans un hôtel. La prise en charge a donc été très pénible. Sinon, l'appartement (ou plutôt la grande chambre) est très bien. Propre et bien équipé. L'hôtel offre plusieurs services, mais vous n'aurez pas accès à tout si vous n'avez pas le bracelet approprié. Nous étions en basse saison, alors plusieurs restos fermés ou à heures réduites. Très chers. Presque pas d'animation. POINT FORT : Le personnel est génial. Gentil, courtois, efficace et toujours souriant POINT FAIBLE : Ce n'est pas de la faute de l'hôtel, mais la plage est un désastre. Immensément de sargasse. Et de toute façon, la partie délimitée est peu profonde et a de gros massifs rocheux. Ne comptez pas y nager.

Pros: * super friendly staff * good location Cons: * no restaurant - the hotel emailed us 6 times before our stay. Not a single time did they let us know their cook had quit so they closed the restaurant. This was one of the reasons we had picked this hotel. * no AC - the air conditioner wasn't working in our room with 90F weather. As it blew hot air, I turned it off and asked them to fix it. So insulting, they told me it worked, I just had to find the remote and turn it on! So I called them again, day 2 of no AC. Then they realized it wasn't working. They said it'd take a week for someone to come fix it, so I was lucky there was a small AC in the entrance of the room, I just had to blast it super cool so some cold air could come to the bedroom. After 5 days I was offered to switch room, a little late as we were about to leave. * no basic toiletry - no big deal, but beware you need to being your own shampoo and hair conditioner. Can't remember last time I stayed at a hotel that did not provide these basic toiletries. * clean your own dishes - with the restaurant shut down, at least there was a small kitchenette. But... not only don't they do the dishes, if you don't wash your own dishes, they charge you 50 euros for it! At a 4 star hotel with no restaurant?!? * from day 1 I tried to book a pedicure. Took 3 days to get an answer, which was not possible. This place is ridiculous and not worth its 4 stars. The kindness of the staff saves it from a 1 star review!

I'll say this property was a little piece of heaven because of its proximity to the beach. Moreover, the beach is not saturated with tourists. The apartment itself was well kept. My only complaint is that there was a stain on one of the sheets in the smaller room; next time I'll bring my own sheets. I was also a bit disappointed with the breakfast because there was no protein; you have to pay extra for eggs. Still, the lady responsible for the breakfast was a breath of fresh air, and the croissants and chocolate bread were the best I've ever tasted. I did not meet the owner because I had arrived so late, but his representative, Denis, was courteous and so helpful. You call, and he responds right away. I've fallen in love with Guadeloupe and plan on vacation there every year. And yes, I really love this place; I had a wonderful time. Even my elderly mother enjoys the place because the beach is accessible by car. Touba Manga delivered, and next year I plan on staying there as well. Thank you, Denis, and the Breakfast lady (whom I'm embarrassed to say that I forgot her name) for making my stay so pleasant.

When you travel the most important thing you require is good and appreciative service. At Majesty palm it was a 10.

Place is very nice with good views. They were very nice granting our ask to upgrade our room.