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Hotel Playa Cristal

3.0 star property
Hotel in Catemaco with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Playa Cristal

Relax by the serene pool surrounded by lush greenery and palm trees.
Relax in a spacious room with a large bed, wooden headboard, and comfortable armchair.
Kids can play on the slide and swings in this outdoor play area surrounded by lush greenery.
Step into a vibrant atmosphere at our hotel, where a stunning mural and elegant staircase welcome you.
Relax in the shaded patio area, surrounded by lush greenery and a beautifully manicured lawn.

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 1 of 1 room

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Plasma TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Madero No. 73-A, Col. centro, Catemaco, VER, 95870

What's nearby

  • Laguna Catemaco - 2 min walk - 0.1 miles
  • Carmen Basilica - 10 min walk - 0.6 miles
  • Los Tuxtlas Biosphere Reserve - 4 min drive - 1.7 miles
  • Nanciyaga Ecological Reserve - 9 min drive - 6.0 miles
  • Salto de Eyipantla Waterfalls - 21 min drive - 11.2 miles

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 155 min drive

Restaurants

  • ‪Restaurant Palapas gorell - ‬2 min walk
  • ‪El Curandero Cevicheria&beer - ‬3 min walk
  • ‪Taquería Santo Toribio - ‬11 min walk
  • ‪Café la Casa de los Tesoros - ‬11 min walk
  • ‪Restaurante Margiros - ‬10 min walk

About this property

Hotel Playa Cristal

Property highlights
Consider a stay at Hotel Playa Cristal and take advantage of a garden, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, Tierra de Tucanes, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • A front-desk safe, luggage storage, and 1 meeting room
  • A banquet hall and a gift shop
Room features
All guestrooms at Hotel Playa Cristal include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 98 for adults and MXN 98 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tierra de Tucanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 98 for adults and MXN 98 for children
  • Rollaway bed fee: MXN 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Playa Cristal
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco

Frequently asked questions

Does Hotel Playa Cristal have a pool?

Yes, this property has an outdoor pool.

Is Hotel Playa Cristal pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Playa Cristal?

This property doesn't offer parking.

What time is check-in at Hotel Playa Cristal?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Hotel Playa Cristal?

Check-out is at 1 PM.

Where is Hotel Playa Cristal located?

Situated in Catemaco, this hotel is within a 15-minute walk of Laguna Catemaco and Carmen Basilica. Los Tuxtlas Biosphere Reserve is 1.7 mi (2.8 km) away.

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Hotel Playa Cristal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 115 reviews
Rating 8 - Good. 38 out of 115 reviews
Rating 6 - Okay. 5 out of 115 reviews
Rating 4 - Poor. 2 out of 115 reviews
Rating 2 - Terrible. 4 out of 115 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Luis

Liked: Cleanliness, amenities
Exelente service with attention to details. Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink
Stayed 3 nights in Feb 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Mar 2024

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Aug 2023

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Excelente trato, muy comodo
Stayed 2 nights in Jun 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables y atentos, a demás el restaurante está muy bonito
Stayed 1 night in Apr 2025

10/10 Excellent

Magdalena Munguia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables, todo bien buena comida
Stayed 2 nights in Apr 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, excelente restaurante y comida.
Stayed 1 night in Mar 2025

10/10 Excellent

Faty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el hotel y su restaurante todo muy rico
Stayed 2 nights in Feb 2025

10/10 Excellent

Galilea

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio , lo recomiendo
Stayed 2 nights in Jan 2025

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es tranquilo y en frente del malecon, muy accesible
Stayed 3 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato de todo el personal. Hotel limpio y habitaciones renovadas
Stayed 3 nights in Oct 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adolfo

Liked: Staff & service, amenities, property conditions & facilities
Me la pase increible el lugar es bonito y tiene buena ubicación, el personal es super amable.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel anticuado, urge remodelación, parece motel.

Es un hotel anticuado, no lo han remodelado, las camas con malos colchones, se sienten los resortes por doquier, el área de la alberca es lo único rescatable, y por eso ponen tan pocas fotos, publican las fotos de los mejores lugares con los mejores ángulos, nuestra habitación parecía de motel, el baño igual.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Ángel

Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerardo Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención por parte del personal y de su gerente
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Jun 2024

10/10 Excellent

Florisol

Liked: Staff & service, amenities
Close to the lake
Stayed 1 night in Jun 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Brenda Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Grady

Stayed 1 night in Apr 2024

8/10 Good

Belen

Stayed 2 nights in Mar 2024

10/10 Excellent

Martin Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Mar 2024