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Hotel de Castro

3.5 star property
Hotel in Castro with a full-service spa and free breakfast

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Photo gallery for Hotel de Castro

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Interior
Interior
Interior
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • 24/7 front desk
  • Breakfast included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sea view
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Chacabuco 202, Castro, de Los Lagos, 5700271

What's nearby

  • Church of San Francisco - 3 min walk - 0.2 miles
  • Lillo Handicraft and Market Fair - 5 min walk - 0.3 miles
  • Costanera Castro - 6 min walk - 0.4 miles
  • Plaza de Armas - 8 min walk - 0.4 miles
  • MAM Chiloé - 2 min drive - 1.1 miles

Restaurants

  • ‪Descarriada - ‬3 min walk
  • ‪Café la Brújula del Cuerpo - ‬5 min walk
  • ‪Restaurant Travesía Chiloé - ‬2 min walk
  • ‪Restaurant Stop Inn - ‬7 min walk
  • ‪Restaurant Palafito - ‬4 min walk

About this property

Hotel de Castro

Property highlights
At Hotel de Castro, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), wedding services, and outdoor furniture
  • A banquet hall, smoke-free premises, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and heating

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Hosteria De Castro Hotel Spa
Hosteria De Castro Spa
Hosteria De Hotel Castro
Hotel de Castro Hotel
Hotel de Castro Castro
Hotel de Castro Hotel Castro

Frequently asked questions

Does Hotel de Castro have a pool?

Yes, this property has an indoor pool.

Is Hotel de Castro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel de Castro?

Self parking is free at this property.

What time is check-in at Hotel de Castro?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel de Castro?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel de Castro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 20000 per vehicle applies.

Where is Hotel de Castro located?

Situated in Castro, this spa hotel is steps from Origenes, Museo Regional de Castro, and Lillo Handicraft and Market Fair. Church of San Francisco and Crafts Market are also within 5 minutes.

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Hotel de Castro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 60 out of 122 reviews
Rating 8 - Good. 37 out of 122 reviews
Rating 6 - Okay. 13 out of 122 reviews
Rating 4 - Poor. 7 out of 122 reviews
Rating 2 - Terrible. 5 out of 122 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Desk staff always helpful
Stayed 2 nights in Apr 2025

8/10

Nice hotel with a great breakfast (and views!).
Stayed 3 nights in Jul 2024

10/10

The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows
Stayed 3 nights in Feb 2025

10/10

This was an older property with quaint charm on a high bluff with wonderful views of the water. We really liked this hotel and would definitely stay there again. Comfortable beds, decent quality linens, nice breakfast and good value for money. No elevator but someone on hand to carry bags.
Stayed 6 nights in Jan 2025

10/10

Great staff, very comfortable bed, and hot, powerful shower. Nice view, easy parking and walkable around town. Breakfast OK, and the place deserves a refurbishment maintaining the cool retro aspects.
Stayed 2 nights in Nov 2024

8/10

Helpful staff, really nice area and not too far from metro.
Stayed 2 nights in Jan 2024

10/10

Great hotel. Good location. Good restaurant. Clean and spacious room. Only downside is ambience music it seems their only playlist is lounge version of lld rockhits.
Stayed 1 night in Sep 2022

10/10

Excellent

2/10

We booked a room with lake view in the newer section of the hotel. Room size was good but not the room condition. Some cracks and worn out flooring planks which could trip you if you were not careful. Mildew smell in room and bathroom. Room was quite warm as there’s no air conditioning. Bugs flew into room when opening window for fresh air. Towels were old and some were torn. Breakfast was poor with limited hot food and lack of quality and variety. Location was good though but we still would not recommend this hotel to anyone if you have other choices in the area.
Stayed 2 nights in Jan 2025

8/10

If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc.
Stayed 2 nights in Jan 2024

8/10

Overall, a very good hotel. We like the location and the staff. We have extended our stay here but 2 more nights, but in a bigger room, with a view. Parking was inadequate, and it didn't help that everyday, there are at least one imbecile who would take up more than one space. They do have a lower lot, but it's not easy to get in and out of it. The breakfast buffet is very nice.
Stayed 3 nights in Feb 2024

10/10

We originally booked 3 nights, and we're in the old wing. Then, we extended for 2 more nights and stayed in the newer wing, for US$30 more per night. Totally worth it!!! What a view!!! We could just watch the wild life and sunrise from our sofa. The newer wing has an elevator and bigger rooms. Highly recommended!
Stayed 2 nights in Feb 2024

4/10

The staff were rude, the hotel is very noisy, rooms are tiny, breakfast is insufficiently catered for with not even salt on the tables let alone a glass or a serviet. Don't go!
Stayed 4 nights in Apr 2023

6/10

Check-in staff was poorly trained and rude

2/10

Beautiful architecture that has been left to crumble. The entire hotel needs an overhaul. Room are small, uncomfortable and outdated. Strong sewage smell in bathroom that could not be rectified. Noisy inside and outside of the hotel so you could not leave the windows open at night and there is no air conditioning.

4/10

There was fungus in the bathroom, in the shower and walls. Restaurant menu has a wide variety of food and drinks, service at the restaurant very nice, perfect. We had an issue but there was responsibility of the front desk, they did not take the guarantee of my stay and gave me the room key anyway. The person who was on night shift call us at 00.30am yelling at the phone to inform us the inconvenient they have and hang up meanwhile he was speaking on the phone. Front Desk knew that we leave next day at 06.00am, we notice that at our check-in twice. Next day I paid directly and the person (old man) was not able to empathize nor apologize. That manner made our stay difficult to enjoy and none of us feel welcome, safe and confortable.
Stayed 1 night in Aug 2022

8/10

Stayed 2 nights in Apr 2025

10/10

Stayed 2 nights in Mar 2025

6/10

Stayed 2 nights in Feb 2025

10/10

Todo
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

4/10

Stayed 2 nights in Dec 2024

8/10

Stayed 1 night in Dec 2024

10/10

Stayed 2 nights in Dec 2024

8/10

El estacionamiento se llenaba y había que esperar para estacionar porque hacían eventos. Deberían asegurar lugares a los huespedes
Stayed 2 nights in Dec 2024