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Hôtel Mercure Castres L'Occitan

4.0 star property
Travelers find a peaceful haven with a seasonal outdoor pool and sauna near Castres Exhibition Center, surrounded by beautiful gardens

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Photo gallery for Hôtel Mercure Castres L'Occitan

A modern hotel with a prominent entrance, a staircase leading to the lobby, and a well-lit facade. - Hôtel Mercure Castres L'Occitan (Castres)
A modern bar area with stools, a counter, and a variety of bottles and glasses. - Hôtel Mercure Castres L'Occitan (Castres)
A modern hotel lobby with a staircase, a reception desk, and a seating area. - Hôtel Mercure Castres L'Occitan (Castres)
A table set outdoors with a bottle of champagne, glasses, and a plate of food. - Hôtel Mercure Castres L'Occitan (Castres)
A modern living room with grey sofas, a coffee table with a plant, and a TV mounted on the wall. - Hôtel Mercure Castres L'Occitan (Castres)
Hôtel Mercure Castres L'Occitan offers a quiet retreat in Occitanie with wellness amenities like a sauna and gym. Enjoy French dishes at L'Occitan restaurant or relax by the pool. Conveniently located near Castres Exhibition Center and St. Benedict Church.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a lamp, and a large window.

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Superior Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

A hotel room with a bed, bedside lamps, a view of greenery, and a balcony with chairs.

Superior Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A hotel room with a large bed, a desk, a chair, a small table, and a window with a view of trees.

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk with a laptop, a TV, and a large window with curtains.

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a small table, and a window with a view of trees.

Privilege, Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Castres is home to Hôtel Mercure Castres L'Occitan. Looking to enjoy an event or a game? See what's going on at Pierre-Antoine Stadium or Travet Stadium. Visit our Castres travel guide
Map
201 Avenue Charles De Gaulle, Castres, TARN, 81100

What's nearby

  • A canal with buildings reflecting on the water, a stone bridge, and a clear blue sky.
    Maisons sur l'Agout
    17 min walk - 0.9 miles
  • Place Jean Jaurès
    18 min walk - 1.0 mile
  • Goya Museum
    20 min walk - 1.1 miles
  • Castres Exhibition Center
    3 min drive - 1.3 miles
  • Pierre-Antoine Stadium
    4 min drive - 1.5 miles

Getting around

  • Castres Station
    9 min drive
  • Castres (DCM-Mazamet)
    8 min drive

Restaurants

  • Le Phénicien
    18 min walk
  • La Part des Anges
    18 min walk
  • ETIENNE Coffee & Shop Castres
    19 min walk
  • Royal Buffet
    17 min walk
  • El Divino
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Occitan

Things to do

  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1978
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 21-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during February, March, April, October, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hôtel Mercure Castres L'Occitan have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hôtel Mercure Castres L'Occitan pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel Mercure Castres L'Occitan?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hôtel Mercure Castres L'Occitan?

Check-out is at 11 AM.

Where is Hôtel Mercure Castres L'Occitan located?

Situated in Castres, this hotel is within 1 mi (2 km) of Maisons sur l'Agout, Place Jean Jaurès, and Saint Benedict Cathedral. Castres Exhibition Center and Pierre-Antoine Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Mercure Castres L'Occitan Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 116 out of 194 reviews
Rating 8 - Good. 58 out of 194 reviews
Rating 6 - Okay. 17 out of 194 reviews
Rating 4 - Poor. 2 out of 194 reviews
Rating 2 - Terrible. 1 out of 194 reviews

Reviews

Verified review

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Nickel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

kareen toyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weekend agréable dans un établissement d'une propreté impeccable. Personnel fort aimable et à l'écoute. Petit déjeuner généreux et riche en variété
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Évangélista

Liked: Cleanliness, staff & service, property conditions & facilities
Pas pris de petit déjeuner
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très professionnel et petit déjeuner très copieux avec une très bon choix sucré / salé
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien comme à chaque fois. Merci pour l'accueil ! Personnel très agréable, parking suffisamment grand et petit dej copieux.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Xavier

Ras
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel le matin au petit déjeuner Christelle a un très bon accueil
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities
Arrivée tardive et départ très tôt, une personne à l’accueil très dévouée et disponible. Chambre très propre et confortable. Rien à dire.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Géraldine

Liked: Cleanliness, staff & service, amenities
tb
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Bon accueil
Stayed 1 night in Feb 2026
Verified review

8/10 Good

stephane

Liked: Cleanliness, staff & service, amenities
Ras
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gaël

Liked: Cleanliness, staff & service, amenities
Chambre impeccable personnel accueillant
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Magnifique chambre.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel, impeccable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très pro et très agréable
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service, room comfort
État général vieillissant. Ampoule clignotante dans la sdb Pdj classique produits de qualité passable Service ok au Check out mais Check in expéditif Rapport qualité/prix global en dessous des attentes
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre impeccable et accueil au top

Chambre très confortable et d’une propreté irréprochable. Le personnel d’accueil est très sympa et toujours prêt à rendre service. Je recommande sans hésiter !
Stayed 1 night in Oct 2025
Verified review

8/10 Good

CYRIL

Liked: Staff & service
REPAS MOYEN QUALITATIVEMENT
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
la piscine ferme à 19h pour ne pas gener les personnes au restaurant alors qu'il fait 42° ?? :-(
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Corinne

Liked: Room comfort

Climatisation

Bon séjour néanmoins aucune autonomie sur la climatisation qui n’a pas donné satisfaction une fois allumée par le personnel. Il faut demander à l’accueil de l’activer pour pouvoir l’allumer. Il faisait plus frais dans le couloir que dans la chambre !!!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Givre jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je recommande cet hotel que je pratique depuis quelques annees . Tres facile a trouver Gps et un parking symoa vaste . Accueil tres bien , des chambres suites tres belles et spacieuses , literie de qualité . Petit dejeuner tres bien terrasse ou interieur. Que des bonnes choses dans cet hotel , un veritable club accord qui merite une palme d'honneur . J'etais hier a cet hotel . Accueil et depart tres bien . Je Recommande cet hotel.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil et chambre agréable avec des employés très souriant et agréable , bravo Salle de restauration avec peu de charme , Les plats sont joliment présentés , tarif un peu cher ( menu du soir plat+dessert 28€ auquel il faut rajouter 3€ pour avoir la pièce du boucher , 31€ pour une pièce de boucher et une assiette de fromage avec 3 tranches de fromage au choix , c est un peu cher . Choix de fromage parmi une 10aîe de variétés mais 3trancjes facturée à la carte 11€ c est un peu cher au vu de la taille des tranches Chambre agréable et spacieuse , même si on ne peu pas régler la température à notre convenance,( 25degre en chambre ) Petit bémol au moment de la douche j’ai dû faire couler l’eau plus de 20 min pour avoir une eau tout juste tiède , sachant qu’il fait 10 degré dehors
Stayed 1 night in May 2025
Verified review

10/10 Excellent

jean christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
je suis venu pour une soirée étape, décoration et chambre tres agréable. Le dîner était particulièrement savoureux.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
Stayed 1 night in Jan 2025