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SureStay Hotel by Best Western Castlegar

2.5 star property
Travelers savor authentic Thai cuisine at The Grand Buddha Bistro, enjoy the lobby fireplace, and appreciate the helpful staff and luggage storage.

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Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior - SureStay Hotel by Best Western Castlegar (Castlegar)
Combined shower/tub, free toiletries, hair dryer, towels - SureStay Hotel by Best Western Castlegar (Castlegar)
Lobby - SureStay Hotel by Best Western Castlegar (Castlegar)
Premium bedding, Select Comfort beds, laptop workspace, blackout drapes - SureStay Hotel by Best Western Castlegar (Castlegar)
Free daily continental breakfast - SureStay Hotel by Best Western Castlegar (Castlegar)
Located near Selkirk College, SureStay Hotel by Best Western Castlegar offers a complimentary continental breakfast. Enjoy Thai cuisine at the on-site Grand Buddha Bistro. The lobby features a cozy fireplace and small library. In-room WiFi keeps everyone connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only;Small Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only;No Pets in room type)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchenette (No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor;No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Kitchenette, Ground Floor (No Pets in room type)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 Queen Bed, Non-Smoking, Economy Room, Shower Only, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 2
  • Free WiFi

View all photos for Suite-1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

Premium bedding, Select Comfort beds, laptop workspace, blackout drapes

Suite-1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Castlegar, SureStay Hotel by Best Western Castlegar is in the city center and near the beach. CPR Station Museum and Doukhobor Discovery Centre are cultural highlights, and some of the area's activities can be experienced at Castlegar Golf Club and Red Mountain Resort. Kootenay Gallery and Selkirk College are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and sledding. Visit our Castlegar travel guide
Map
1810 8th Avenue, Castlegar, BC, V1N2Y2

What's nearby

  • Kootenay Gallery
    Kootenay Gallery
    2 min drive - 1.1 miles
  • Doukhobor Discovery Centre
    Doukhobor Discovery Centre
    3 min drive - 1.3 miles
  • Ski Trail, Red Mountain Resort, Rossland, British Columbia, Canada
    Red Mountain Resort
    40 min drive - 28.9 miles
  • Selkirk College
    3 min drive - 1.5 miles
  • Trail Memorial Centre
    25 min drive - 19.9 miles

Getting around

  • Castlegar, BC (YCG)
    4 min drive

Restaurants

  • grateful table
    4 min drive
  • Panago Pizza
    8 min walk
  • MapleMirch
    6 min drive
  • Tim Hortons
    11 min walk
  • McDonald's
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,497 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is SureStay Hotel by Best Western Castlegar pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of CAD 100 per stay and a fee of CAD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Castlegar?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Castlegar?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Castlegar located?

Located in the heart of Castlegar, this hotel is 1.2 mi (1.9 km) from Kootenay Gallery and within 3 mi (5 km) of Doukhobor Discovery Centre and CPR Station Museum. Selkirk College and Castlegar Golf Club are also within 6 mi (10 km).

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Reviews

SureStay Hotel by Best Western Castlegar Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 337 out of 1005 reviews
Rating 8 - Good. 426 out of 1005 reviews
Rating 6 - Okay. 161 out of 1005 reviews
Rating 4 - Poor. 51 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

Reviews

Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Staff was awesome and we had everything we needed.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy with my 3 day stay and I was happy with the included breakfast and coffee. I would stay again.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities
Great Staff , comfor, clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. The breakfast was pretty good and staff were friendly. Wish they had a pool but other than that great hotel
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Check in was excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great free breakfast
Stayed 1 night in Jan 2026
Verified

8/10 Good

Cara

Liked: Cleanliness, staff & service, amenities
Rooms were quiet. Great breakfast; lots of protein options! We were in a pet friendly room on ground level and it was very clean. We had a room with 2 doubles and one mattress was collapsing around the edges. I was able to sleep in the middle but if 2 adults were in that bed you might just roll off the side lol. Also found the polyester filled comforters really hot (but menopause is a beast that way HaHa!!) Staff was FANTASTIC! Super friendly and helpful. Would definitely stay there again.
Stayed 1 night in May 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Nice and simple accommodation. Bed was really comfortable and slept well, even the first night of the stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Staff are welcome and willing to help
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Deb

Liked: Staff & service
Disliked: Amenities
Friendly front desk staff. I’ve stayed at this hotel a handful of times and haven’t had any issues but this stay was not welcoming. The room smelt like a 90’s bar , I tried to call front desk but nothing! I was on the bottom floor and the people above me We’re so loud ( while getting it on ) the whole hotel needs to be noise proof. The continental breakfast was good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gurkaran

Liked: Cleanliness
Good clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities
Fast check in, clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room. Had a great sleep on a new mattress. Friendly staff. Really enjoyed the breakfast too.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfort bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, complementary breakfast, clean room, comfortable bed, friendly staff!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly property! When I said I wasn’t really impressed with my rooms location I was moved to another that had more space and a view of the city! Really good breakfast. Lots of options and amenities within walking distance!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Helpful staff, very clean room.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

REBECCA

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, sufficient ammenities
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Updated rooms , great staff fantastic coffee shop across the street….would stay here again !
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Joanne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tineke

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, would definitely stay here again.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Carissa

Liked: Cleanliness, staff & service
The beds were comfortable and the rooms clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

stuart

The Surestay is our “ go to hotel” in Castlegar. The staff are wonderful, the rooms are clean and very comfortable and the breakfast has a nice array of tasty options, including hot items like scrambled eggs etc.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Stephen

Liked: Property conditions & facilities
Descent place. Fairly close to the highway. Overall pretty good.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Margaret

Liked: Amenities
Very pleasant staff, nice quiet spacious room and good choices at breakfast.
Stayed 1 night in May 2025