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SureStay Hotel by Best Western Rossland Red Mountain

Property class: 2.5

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Photo gallery for SureStay Hotel by Best Western Rossland Red Mountain

A rooftop swimming pool with a view of a forested hill. - SureStay Hotel by Best Western Rossland Red Mountain (Rossland)
A hotel room with two beds, a desk, a chair, a television, and a window with curtains. - SureStay Hotel by Best Western Rossland Red Mountain (Rossland)
A motel with a sign advertising SureStay Hotel by Best Western, featuring amenities like free WiFi, a hot tub, and kitchen suites. - SureStay Hotel by Best Western Rossland Red Mountain (Rossland)
A hotel lobby with a carpeted floor, two black leather chairs, a small table, a mirror, and a large window with a view of the street. - SureStay Hotel by Best Western Rossland Red Mountain (Rossland)
A hotel room with two beds, a desk with a mirror, and a chair. - SureStay Hotel by Best Western Rossland Red Mountain (Rossland)
Located close to Rossland Museum and Rossland City Hall, SureStay Hotel by Best Western Rossland Red Mountain provides free continental breakfast, an arcade/game room, and laundry facilities. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

A compact kitchen with white cabinetry, a white refrigerator, a stove, a microwave, and a coffee maker.

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a computer, a microwave, a coffee maker, a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Living Room)

A hotel room with a bed, a desk with a mirror, a vanity with a round mirror, and a large flat-screen TV mounted on the wall.

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a desk with a chair, a window with curtains, a wall-mounted lamp, and a framed picture.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a desk with a computer, a mirror, and a wall-mounted TV.

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Rossland is home to SureStay Hotel by Best Western Rossland Red Mountain. Travelers looking for local activities can try Redstone Resort Golf Club and Red Mountain Resort, while those looking to experience a bit of culture can stop by Rossland Museum. Rossland Public Library and Rossland City Hall are two other places to visit that come recommended. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Rossland travel guide
Map
1199 Hwy 3B, Rossland, BC, V0G1Y0

What's nearby

  • Rossland Museum
    2 min walk - 0.1 miles
  • Nickleplate Park
    9 min walk - 0.5 miles
  • Pioneer Park
    13 min walk - 0.7 miles
  • Rossland City Hall
    16 min walk - 0.9 miles
  • Rossland Public Library
    18 min walk - 1.0 mile

Getting around

  • Spokane International Airport (GEG)
    171 min drive

Restaurants

  • McDonald's
    9 min drive
  • Caffe Americano
    10 min drive
  • B&T Hard Knock Cafe
    17 min walk
  • Trail Beer Refinery
    10 min drive
  • Alpine Grind
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Hot tub
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 5.0 per night

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Frequently asked questions

Is SureStay Hotel by Best Western Rossland Red Mountain pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CAD 20 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Rossland Red Mountain?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Rossland Red Mountain?

Check-out is at 11 AM. Late check-out is available for a fee.

Does SureStay Hotel by Best Western Rossland Red Mountain provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is SureStay Hotel by Best Western Rossland Red Mountain located?

Situated in Rossland, this hotel is within a 15-minute walk of Rossland Museum and Rossland City Hall. Rossland Public Library and Redstone Resort Golf Club are also within 3 mi (5 km).

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Reviews

SureStay Hotel by Best Western Rossland Red Mountain Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 222 out of 492 reviews
Rating 8 - Good. 184 out of 492 reviews
Rating 6 - Okay. 57 out of 492 reviews
Rating 4 - Poor. 17 out of 492 reviews
Rating 2 - Terrible. 12 out of 492 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed somewhere to stay for the night with our dog; this motel was inexpensive, clean and quiet, beds were comfortable. Worked out great for us!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and were happy to accommodate our bikes.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, decent continental breakfast. Spa pool was great
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful, the room was clean and quiet. Only negative seemed to be a very slight smell of cigarette smoke in the bathroom area - maybe the room below was a smoker or the exhaust fan in the bathroom was somehow drawing something in.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel. Small room but clean and comfortable. Staff were helpful and kind. Fair pricing and would happily stay there again.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, easy going. Comfortable and clean. Free breakfast was a bonus.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and comfortable beds and linen. Well worth the very short drive out of town.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room was a bit small but the beds were very comfortable. The breakfast was minimal at best.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but adequate for our one-night stay. Everything was very clean and worked as it should.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect stop on our road trip! Hotel was clean and comfortable. Breakfast was underwhelming, but other than that, it was great.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access. Lots of parking spots. Rooms very clean.Breakfast decent. Staff friendly. Will book again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access. Lots of parking. Rooms clean. Stuff friendly.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, great room for a one night stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location; nice and clean.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was clean , comfortable. Staff very friendly checking in ! About 5-7 min drive to down town. Parking was easy . Continental breakfast in morning was pretty weak though . Would probably stay in Trail next time.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay for one night, but the doors are difficult to open. Had to switch rooms because someone behind the building was smoking weed and the smell was coming in through the air vents into our room. Dog friendly!!! Big plus.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and courteous.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. Bathroom is a little small but overall a good room. Parking good and room clean.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
We stayed last wknd, the rooms have been renovated which was nice, beds and pillows were amazing. My only complaint would be the ants in our room and around the outside of the door, long black hair in the bathroom floor and bathtub. (I'm blonde, so very noticeable) I would however not classify this property as a hotel but a motel would be a more appropriate description.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has been very nicely updated. The staff were very friendly and it made for a wonderful stay.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really clean. The beds were comfortable. We checked in after hours and the instructions on how to do so were very clear. Our tv was the only thing that didn't work. Other than that, we would stay there again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and bed for this guy flying solo to ski Red Mountain. The lifts are about 10 minutes up the road … so this location is perfect.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, rooms well kept, just around the corner from downtown Rossland and minutes from Trail. It's a road side motel but it's clean, quiet and easy to get to.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The motel was conveniently located between downtown Rossland and Red Mountain resort. The room was clean and the staff were friendly and courteous. The hot tub was attractive and well-maintained, although it could have been hotter. The continental breakfast was adequate.
Stayed 4 nights in Feb 2026