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Cloudside Hotel

3.0 star property

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Photo gallery for Cloudside Hotel

Property grounds - Cloudside Hotel (Nelson)
Family Suite, 1 Bedroom, Connecting Rooms, City View | Living area | Flat-screen TV, iPod dock - Cloudside Hotel (Nelson)
Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View | Living area | Flat-screen TV, iPod dock - Cloudside Hotel (Nelson)
Terrace/patio - Cloudside Hotel (Nelson)
Deluxe Suite, 1 King Bed, Terrace | Mountain view - Cloudside Hotel (Nelson)
A rooftop terrace, a garden, and laundry facilities are just a few of the amenities provided at Cloudside Hotel. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, iron/ironing board

Economy Room, 1 Double Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom)

Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom) | Premium bedding, down comforters, pillowtop beds, iron/ironing board

Standard Room, 1 Queen Bed, Mountain View (Private detached bathroom)

9.8 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View | Premium bedding, down comforters, pillowtop beds, iron/ironing board

Standard Room, 1 Queen Bed, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Terrace

Executive Room, 1 King Bed, Terrace | Premium bedding, down comforters, pillowtop beds, iron/ironing board

Executive Room, 1 King Bed, Terrace

9.8 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Terrace

Deluxe Suite, 1 King Bed, Terrace | Premium bedding, down comforters, pillowtop beds, iron/ironing board

Deluxe Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 1 Bedroom, Connecting Rooms, City View

Family Suite, 1 Bedroom, Connecting Rooms, City View | Premium bedding, down comforters, pillowtop beds, iron/ironing board

Family Suite, 1 Bedroom, Connecting Rooms, City View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms, Kitchenette

Apartment, 2 Bedrooms, Kitchenette | Premium bedding, down comforters, pillowtop beds, iron/ironing board

Apartment, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View

Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View | Premium bedding, down comforters, pillowtop beds, iron/ironing board

Panoramic Apartment, 2 Bedrooms, Kitchen, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 77 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Nelson, Cloudside Hotel is in the city center. Kootenay Lake and Kokanee Creek Provincial Park reflect the area's natural beauty and area attractions include Baldface Lodge and Nelson Streetcar #23. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Nelson travel guide
Map
410 Victoria Street, Nelson, BC, V1L 4K5

What's nearby

  • Cottonwood Falls Park
    Cottonwood Falls Park
    3 min walk - 0.2 miles
  • Man hitting a cliff on his snowboard at Baldface Lodge near the Selkirk Mountains in B.C. Canada.
    Baldface Lodge
    5 min walk - 0.3 miles
  • Town center of Nelson as seen from the Rotary Lakeside Park along the shores of the west arm of the Kootenay Lake in British Columbia, Canada
    Lakeside Park
    18 min walk - 1.0 mile
  • Touchstones Museum
    3 min walk - 0.2 miles
  • Nelson & District Community Complex
    6 min walk - 0.4 miles

Getting around

  • Castlegar, BC (YCG)
    34 min drive

Restaurants

  • Kootenay Baker Cafe Coop
    2 min walk
  • Smash Burger
    2 min walk
  • Torchlight Brewing Co
    9 min walk
  • Main Street Diner
    4 min walk
  • A&W Restaurant
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Cloudside Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cloudside Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Cloudside Hotel?

Check-out is at 11 AM.

Where is Cloudside Hotel located?

Located in the heart of Nelson, this hotel is within 1 mi (2 km) of Tea Garden Salon & Spa and Kootenay Lake. Bodhi Day Spa and Touchstones Museum are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cloudside Hotel Reviews

9.6

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 425 out of 519 reviews
Rating 8 - Good. 78 out of 519 reviews
Rating 6 - Okay. 11 out of 519 reviews
Rating 4 - Poor. 3 out of 519 reviews
Rating 2 - Terrible. 2 out of 519 reviews

Reviews

Verified

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, awesome rooms, spacious and clean. Very friendly staff, great central location.
Stayed 1 night in May 2026
Verified

8/10 Good

Robert and Evelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well positioned in town to walk comfortably and conveniently to all shops and restaurants.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to help
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome staff, very friendly, cool building, good value, and room was nice with good amenities, good bed, would recommend to anyone.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Quiet/clean room with easy access to town with friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nick

Great location, clean, and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities
Simple, quick and super friendly staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Everything was set, service was perfect.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Neat little hotel with just a few rooms. Upscale and nicely appointed. Lots of charm without feeling like you’re staying in a super old property. Very close to downtown and all the shops and restaurants. Only drawback is parking can be a chore if they’ve got a full house.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, with great bedding and walking distance to restaurants and bars. Would definitely recommend this hotel!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
Great location and accommodations if you’re wanting to stay in Nelson
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Lisa

Yes, clean, pretty, lovely character. Liked that there was bowls and a microwave available, although we didn’t need them.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Best location & very nice historic hotel
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kermit

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Sara

Liked: Property conditions & facilities
Cute, clean and great location
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a beautifully restored Victorian house and our room had amenities such as a fridge, coffee maker, hot pot, and robes. There were dishes and a microwave was available in the hall. We stayed in the Cedar room, which had a view of Nelson from up high. Although it has a detached bathroom down the hall, the bathroom is for that room only. The staff was friendly and helpful, especially assisting us to get an early check in because my husband was ill. Highly recommend!
Cedar room
View from our room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spacious suite, Lots of dining options a short walk away.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy hotel with east access to many restaurants
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with beautiful landscaping and grounds. The staff were friendly and professional. Very comfortable bed. Beautiful rooms. Would stay again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Charming, comfortable, excellent service, walkable and two minutes from the best coffee shop in BC. Three minute walk to Baker Street. I’d stay here again and again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place. Loved the proximity to shops and restaurants. Love the vibe of this quaint place. We had the smallest room but it was perfect. Very cozy and comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all ways. Perfect location.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were terrific and supportive throughout the stay. Quality of the place was above many other places we stayed. Location in downtown Nelson was great - we felt like we were at home! Lots more to explore, and looking forward to coming back! Parking was a bit difficult, but otherwise, all good!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy rooms, friendly staff, great amenities, and walking distance to many shops and restaurants.
Stayed 1 night in Feb 2024