Vacations Close To Casino at Aria

Clean rooms, and good customer service!

Great service and very clean.

The property was nice and the rooms were clean. Therefor the cleaning and maintenance staff was good. The breakdown was in the front office staff they were not helpful even when issues had to be escalated to management. Requests were granted and then they did not follow through to the point we lost a full 1/2 day in Las Vegas. I am not sure if it was due to poor management or the fact they still used note books and did not have the resort fully digital. I cannot recommend this resort.

The check in process was cumbersome. Long lines, long wait, poor attitude, room was not ready even though it was 4pm, and no other room available. Made us sit and wait in the lobby, which after a long day of travel is not what you want to hear. The “voucher” they gave us for the trouble was so outdated more than half the places on the list dont even exist anymore. Once checked in, it was fine.