Vacations Close To Cascada del Chipitin

Adriana was so wonderful, I stayed for a wonderful 3 days. My flight got delayed 3 hrs 😣 she made my stay so wonderful especially after that long flight. If I ever go back I would love to stay here again 💯 it was perfect, extremely clean & felt very safe for traveling as a female.

Comfortable beds, no coffee in the room unless you want to pay. Cold water in the shower - only had warm water once. Be prepared to walk and get lost trying to find lobby and your room after checking in!

Second time staying here. Absolutely amazing! Top of the line and TOP TIER in every way you can imagine. Worth the price and would love to come back again in the future

We had some strange encounters, not gonna get into it, the hotel knows. However the room is super spacious and clean, a lot of staff but service and attentiveness are spread thin. Wasn’t a bad stay but at least people were kind.

Overall the hotel is in a great location. Initial service staff were accommodating and helpful, especially the bell staff. However, after checking in, any requests from the front desk takes quite a while. Valet charged me twice, no refund was provided despite acknowledgment only one evening of usage. We stayed for 5 nights in one of the two bedroom suites. For a 5 Star hotel, I expected more.

Good location and facilities. Only one thing point out was vallet parking hand over location information. If it has been shared in advance, that will be perfect.