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Oum Palace Hôtel & Spa Casablanca

4.0 star property
Art Deco hotel with 2 restaurants connected to a shopping center in Casablanca

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Photo gallery for Oum Palace Hôtel & Spa Casablanca

Exterior
Daily buffet breakfast (EUR 13 per person)
32-inch plasma TV with satellite channels, TV
Superior Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Suite

32-inch plasma TV with satellite channels, TV

Executive Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
Day bed
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

32-inch plasma TV with satellite channels, TV

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

32-inch plasma TV with satellite channels, TV

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Map
12 Rue Kamal Mohamed, Casablanca, 20000

What's nearby

  • Central Market of Casablanca - 5 min walk - 0.3 miles
  • United Nations Square - 6 min walk - 0.3 miles
  • Place Mohammed V - 14 min walk - 0.8 miles
  • Port of Casablanca - 17 min walk - 0.9 miles
  • Hassan II Mosque - 4 min drive - 2.1 miles

Getting around

  • Marche Central Station - 4 min walk
  • Casa Voyageurs Station - 9 min drive
  • Mohammed V Airport (CMN) - 46 min drive

Restaurants

  • ‪Casa Jose - ‬3 min walk
  • ‪Sofitel Casablanca Bar - ‬3 min walk
  • ‪La Taverne Du Dauphin - ‬4 min walk
  • ‪Au Restaurant Des Fleurs - ‬1 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Oum Palace Hôtel & Spa Casablanca

Upscale hotel near Hassan II Mosque
Consider a stay at Oum Palace Hôtel & Spa Casablanca and take advantage of a free grocery shopping service, a free daily manager's reception, and 3 coffee shops/cafes. Adventurous travelers may like the a ropes course and archery at this hotel. Treat yourself to hydrotherapy, aromatherapy, or a hot stone massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a vending machine, and 3 meeting rooms
Room features
All 112 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Select Comfort beds, down comforters, and day beds
  • Bathrooms with showers and bidets
  • 32-inch plasma TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13 per person
  • 2 restaurants
  • 3 coffee shops/cafes
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le RIF
  • Montreux

Things to do

  • Archery
  • Full-service spa
  • Helicopter/airplane tours
  • Ropes course
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Oum Hotel
Oum Palace
Oum Palace Casablanca
Oum Palace Hotel
Oum Palace Hotel Casablanca
Oum Palace Hotel Spa
Oumpalace Hotel SPA
Oum Palace Hotel Spa
Oum & Casablanca Casablanca
Oum Palace Hôtel Spa Casablanca
Oum Palace Hôtel & Spa Casablanca Hotel

Frequently asked questions

Is Oum Palace Hôtel & Spa Casablanca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Oum Palace Hôtel & Spa Casablanca?

Self parking and valet parking are free at this property.

What time is check-in at Oum Palace Hôtel & Spa Casablanca?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oum Palace Hôtel & Spa Casablanca?

Check-out is at noon.

Does Oum Palace Hôtel & Spa Casablanca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Oum Palace Hôtel & Spa Casablanca located?

Located in Casablanca City Center, this spa hotel is steps from Complex Cultural Sidi Belyout and Ecole Assimil-Formation. Central Market of Casablanca and United Nations Square are also within 10 minutes. Marche Central Station is only a 4-minute walk and Mohamed Diouri Station is 10 minutes.

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Oum Palace Hôtel & Spa Casablanca Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 143 reviews
Rating 8 - Good. 42 out of 143 reviews
Rating 6 - Okay. 33 out of 143 reviews
Rating 4 - Poor. 18 out of 143 reviews
Rating 2 - Terrible. 8 out of 143 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good service and friendly staff.
Stayed 1 night in Apr 2025

6/10 Okay

LORENA

Liked: Cleanliness, staff & service
It was a good central location, decent restaurant across the street. But no breakfast was included.
Stayed 1 night in Feb 2025

8/10 Good

Ugo Antonio

Liked: Cleanliness, staff & service, amenities
Nothing special except for the doorman Hamsa who was very polite and helpful
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for the price. The hotel is easy walking distance to the central train station and there are many big chain hotels nearby, for example Hyatt and Novotel and Sofitel. There are also many restaurants around. The train to the airport costs $8 in first class and leaves ten minutes to every hour. There is a police station about 200 meters away and I got the impression the surrounding area is very safe.
Stayed 1 night in Jan 2025

4/10 Poor

Grant

Disliked: Staff & service
Just okay.
Stayed 2 nights in Nov 2024

4/10 Poor

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has nothing to do with the one depicted on their website. Very old property, A/C and heater do not work, restaurant is poor quality on food and facility
Stayed 1 night in Dec 2024

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs, perfect location For a price, it is a good hotel

8/10 Good

Shamsul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really helpful.
Stayed 5 nights in May 2023

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff and very clean. But difficult for car parking.
Stayed 1 night in Feb 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.
Stayed 2 nights in Apr 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oumpalace was very clean and had good wifi. Very close to restaurants and shopping. Staff also were very helpful and kind.
Stayed 1 night in Apr 2023

10/10 Excellent

Misaki

Liked: Staff & service, amenities, property conditions & facilities
Workers were so nice and helpful. I had a great experience staying at this hotel.
Stayed 2 nights in Dec 2022

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. It was close to the train station so easy to get to. The check in was a bit slow, otherwise all was good.
Stayed 1 night in Sep 2022

10/10 Excellent

Aleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff at this hotel. The hotel is new and bright, the rooms are big and well priced. They kept my suitcase for 3 weeks before I would check in.
Stayed 2 nights in Oct 2022

10/10 Excellent

Taylore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Bedrooms were spacious and clean. Staff were really nice to deal with especially after having some issues with our shower they moved us to a new room without any issues. I would highly recommend
Stayed 2 nights in Mar 2023

8/10 Good

kimberly

Liked: Cleanliness, staff & service
Hotel is fine- AC is ok- did have some mold in shower and the street is very noisy - would have been really bad without a sound machine- good bfast
Stayed 1 night in Apr 2023

6/10 Okay

karen

Disliked: Staff & service, property conditions & facilities
Basic accommodation, Quite close to train station, no towels provided at first, AC was difficult to manage, bathrooms were clean
Stayed 1 night in May 2023

6/10 Okay

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
Reception staff rude - the porters and housekeeping however, were lovely. It was just the ladies on the front desk who could not be less bothered to help you or be polite. Food ok. A few flies on the buffet. Rooms are spacious - comfy beds. The surrounding area is not very safe. Major main road, loud and busy all night. Probably ok for a one night stay. Would not recommend any longer here due to the poor location. Location & reception staff / concierge have let this place down.
Stayed 7 nights in Sep 2023

2/10 Terrible

Miriam

Disliked: Staff & service
Never again. Employees running after you to pay dinner or even a paid for breakfest. Everything was demanded to pay for in cach ahead of the services…
Stayed 1 night in Sep 2022

4/10 Poor

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities
Very Noise!!!! So we use this property as our first stop on a tour. We are on level two , the room was rather disgusting. The only good thing is it had clean sheets the beds were tiny & very uncomfortable..We had booked this hotel for our last few days in Morocco as we thought it would be convenient. We stayed on level five this time .. room was a little bit bigger and cleaner. The male staff were rather nice but the female staff certainly need to think about smiling a little .. 😀😀😀 Breakfast is about AU$24, which is certainly not worth it , the first day it was included in our tour. But you have lots of choices to have coffee and croissant out side , The restaurant is quite OK 😎 DO YOURSELF A BIG FAVOR PAY AN EXTRA $15 A NIGHT AND 20 M UP THE ROAD AT THE CALYPSO !!!! This is a transient hotel. It has bus loads coming in every day. !!! We had asked about the noise .. the reply was that we had one of the better bedroom rooms on level 5 & that the noise would not be as bad … Our air port transfer was good & after 3rd time asking … they let us pay with a credit card .. be aware that a lot of places do not take credit card. Approx $60 Australian You do need to have cash with you… The location is Central with Quite a few money exchanges around you. If I had my time again, I would’ve spent the money and stayed at the Calypso …. Booking for afar sometimes it’s tricky .. photos May have been taken 20 years ago in its heyday .. ..
Stayed 3 nights in Oct 2024

6/10 Okay

Seongeun

Liked: Cleanliness, staff & service
Disliked: Amenities
뜨거운 물이 나오지 않고 미지근한 물이 나왔어요. 뜨거운 물로 샤워를 못해서 샤워하다가 갑자기 한기가 몰려와서 큰 일 날 빤했어요. 이거만 큰 문제였고. 아침 식사는 좋았아요.
Stayed 1 night in Jan 2025

10/10 Excellent

steve

Stayed 1 night in Dec 2024

2/10 Terrible

Alpha Mady

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Amine

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está localizado cerca de la Medina y es conveniente si se viene del aeropuerto en tren. Es accesible desde la estación inclusive caminando si no se tiene equipaje pesado. El personal del lobby es correcto y colaborador. Dos ascensores. La habitación que nos dieron era amplia, limpia y bien ventilada. Tenía balcón. La cama muy buena.
Stayed 3 nights in Feb 2024