Is Oum Palace Hôtel & Spa Casablanca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Oum Palace Hôtel & Spa Casablanca?

Self parking and valet parking are free at this property.

What time is check-in at Oum Palace Hôtel & Spa Casablanca?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Does Oum Palace Hôtel & Spa Casablanca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Oum Palace Hôtel & Spa Casablanca located?

Located in Casablanca City Center, this spa hotel is steps from Complex Cultural Sidi Belyout and Ecole Assimil-Formation. Central Market of Casablanca and United Nations Square are also within 10 minutes. Marche Central Station is only a 4-minute walk and Mohamed Diouri Station is 10 minutes.

10/10 Excellent

Khady

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything!!! The hotel clean, and the breakfast is great with lot of choice.

Stayed 3 nights in Jul 2025

8/10 Good

Mohamed

Aug 12, 2025

Liked: Cleanliness, staff & service

Excellent

Stayed 1 night in Aug 2025

10/10 Excellent

ROBERTO

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, good service and friendly staff.

Stayed 1 night in Apr 2025

4/10 Poor

Ahmed

Aug 10, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Phone was not working and find her in the room

Stayed 1 night in Aug 2025

8/10 Good

Shamim

Jun 27, 2025

Liked: Cleanliness, staff & service, amenities

Fabulous breakfast & great location. However, the food at breakfast should have been covered as there were flys around the bread, cakes/pastries. The Wi-Fi was very poor as soon as you connected it kept dropping out. I told the staff & he said he would get it resolved but the problem remained daily throughout my stay

Stayed 4 nights in Jun 2025

6/10 Okay

Linda

Jun 29, 2025

Liked: Cleanliness

Disliked: Staff & service

Stayed 1 night in Apr 2025

6/10 Okay

LORENA

Feb 25, 2025

Liked: Cleanliness, staff & service

It was a good central location, decent restaurant across the street. But no breakfast was included.

Stayed 1 night in Feb 2025

10/10 Excellent

David

May 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casablanca break

My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel.

Stayed 5 nights in May 2025

8/10 Good

Paul

Jan 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent value for the price. The hotel is easy walking distance to the central train station and there are many big chain hotels nearby, for example Hyatt and Novotel and Sofitel. There are also many restaurants around. The train to the airport costs $8 in first class and leaves ten minutes to every hour. There is a police station about 200 meters away and I got the impression the surrounding area is very safe.

Stayed 1 night in Jan 2025

10/10 Excellent

Abdullah

Feb 26, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, friendly staff and very clean. But difficult for car parking.

Stayed 1 night in Feb 2023

8/10 Good

Shamsul

May 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were really helpful.

Stayed 5 nights in May 2023

8/10 Good

Maria

Apr 10, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Oumpalace was very clean and had good wifi. Very close to restaurants and shopping. Staff also were very helpful and kind.

Stayed 1 night in Apr 2023

4/10 Poor

Grant

Nov 27, 2024

Disliked: Staff & service

Just okay.

Stayed 2 nights in Nov 2024

8/10 Good

Nathan

Sep 11, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay here. It was close to the train station so easy to get to. The check in was a bit slow, otherwise all was good.

Stayed 1 night in Sep 2022

10/10 Excellent

Shaun

Apr 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.

Stayed 2 nights in Apr 2024

4/10 Poor

Antonio

Dec 30, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

This hotel has nothing to do with the one depicted on their website. Very old property, A/C and heater do not work, restaurant is poor quality on food and facility

Stayed 1 night in Dec 2024

4/10 Poor

S

Apr 19, 2025

Disliked: Cleanliness, property conditions & facilities

Poor avoid

Good breakfast. But bathroom got flooded with blocked drain with water coming into room which was a first for us having stayed in hundreds of hotels so far worldwide. Door lock had problem and needs sorting out too complicated. Lights were not working when we checked in due to electricity fuse issue in the room which had to be manually reset by electrician causing headache. Hammam water had issue and for 30 euro price was not worth the poor service

Stayed 1 night in Apr 2025

10/10 Excellent

Aleem

Oct 15, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff at this hotel. The hotel is new and bright, the rooms are big and well priced. They kept my suitcase for 3 weeks before I would check in.

Stayed 2 nights in Oct 2022

6/10 Okay

karen

May 7, 2023

Disliked: Staff & service, property conditions & facilities

Basic accommodation, Quite close to train station, no towels provided at first, AC was difficult to manage, bathrooms were clean

Stayed 1 night in May 2023

8/10 Good

Greg

Sep 21, 2023

Liked: Cleanliness, property conditions & facilities

Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.

Stayed 1 night in Sep 2023

2/10 Terrible

Miriam

Sep 9, 2022

Disliked: Staff & service

Never again. Employees running after you to pay dinner or even a paid for breakfest. Everything was demanded to pay for in cach ahead of the services…

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Oct 17, 2014

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCAM of star ratings

This is one of my worst hotel experiences that really spoiled my trip. Starting at the arrival at 2 am when the reception didn’t find our booking and we had to negotiate to get us in for the night. Then getting a room in which every smells bad, sink doesn’t work. Breakfast included by you will risk eating anything because of lack of tidiness. Confusing information on when to use the gym. This list goes on built within 2 days of stay. You need to check the star ratings because this hotel cannot be more than a two stars otherwise this is a real scam.

4/10 Poor

Rhonda

Oct 31, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Very Noise!!!! So we use this property as our first stop on a tour. We are on level two , the room was rather disgusting. The only good thing is it had clean sheets the beds were tiny & very uncomfortable..We had booked this hotel for our last few days in Morocco as we thought it would be convenient. We stayed on level five this time .. room was a little bit bigger and cleaner. The male staff were rather nice but the female staff certainly need to think about smiling a little .. 😀😀😀 Breakfast is about AU$24, which is certainly not worth it , the first day it was included in our tour. But you have lots of choices to have coffee and croissant out side , The restaurant is quite OK 😎 DO YOURSELF A BIG FAVOR PAY AN EXTRA $15 A NIGHT AND 20 M UP THE ROAD AT THE CALYPSO !!!! This is a transient hotel. It has bus loads coming in every day. !!! We had asked about the noise .. the reply was that we had one of the better bedroom rooms on level 5 & that the noise would not be as bad … Our air port transfer was good & after 3rd time asking … they let us pay with a credit card .. be aware that a lot of places do not take credit card. Approx $60 Australian You do need to have cash with you… The location is Central with Quite a few money exchanges around you. If I had my time again, I would’ve spent the money and stayed at the Calypso …. Booking for afar sometimes it’s tricky .. photos May have been taken 20 years ago in its heyday .. ..

Stayed 3 nights in Oct 2024

6/10 Okay

Hussam

Aug 2, 2025

Stayed 2 nights in Jul 2025

8/10 Good

Olivier

May 30, 2025

Liked: Cleanliness, staff & service, room comfort

Bon hôtel avec un personnel agréable. Bon emplacement pour découvrir Casablanca.

Stayed 2 nights in May 2025

Oum Palace Hôtel & Spa Casablanca

Choose dates to view prices

Photo gallery for Oum Palace Hôtel & Spa Casablanca

Reviews

Popular amenities

Spa

Room options

Check availability for these dates

Tonight

Tomorrow

View all photos for Executive Suite

Executive Suite

Highlights

View all photos for Deluxe Triple Room

Deluxe Triple Room

Highlights

View all photos for Superior Double Room

Superior Double Room

Highlights

View all photos for Superior Twin Room

Superior Twin Room

Highlights

View all photos for Deluxe Single Room

Deluxe Single Room

Highlights

You may also like

Barcelo Anfa Casablanca

About the neighborhood

What's nearby

Getting around

Restaurants

About this property