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Grand Vista Hotel

Property class: 2.5

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Photo gallery for Grand Vista Hotel

A swimming pool with lounge chairs and a covered seating area. - Grand Vista Hotel (Helenwood)
A hotel room with two beds, a desk with a lamp, a chair, and a painting on the wall. - Grand Vista Hotel (Helenwood)
A building with a covered entrance, numbered 120, and a landscaped area with shrubs and flowers. - Grand Vista Hotel (Helenwood)
A living room with a leather sofa, two lamps, a mirror, and a door leading outside. - Grand Vista Hotel (Helenwood)
A motel with a blue roof, multiple balconies, and a parking lot with several cars. - Grand Vista Hotel (Helenwood)
Grand Vista Hotel provides laundry facilities and more. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Classic Double Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, a chair, a desk, and a painting on the wall.

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

DOUBLE CLASSIC KING BED

  • Sleeps 4

QUADRUPLE CLASSIC DOUBLE BED

  • Sleeps 6

Room STANDARD

  • Sleeps 10

About the neighborhood

Helenwood is home to Grand Vista Hotel. Pickett State Rustic Park Historic District is a local landmark, and the area's natural beauty can be seen at Big South Fork National River and Recreation Area and Oneida City Park. Visit our Helenwood travel guide
Map
11597 Scott Hwy, Helenwood, TN, 37756

What's nearby

  • A large rock formation with a person standing in front of it.
    Big South Fork National River and Recreation Area
    22 min drive - 17.2 miles
  • A lake surrounded by dense forest with a small group of people on a dock.
    Norris Dam State Park
    48 min drive - 45.1 miles
  • A large, castle-like building with a parking lot in front.
    Historic Brushy Mountain State Penitentiary
    58 min drive - 50.1 miles
  • Museum of Scott County
    20 min walk - 1.1 miles
  • University of the Cumberlands
    51 min drive - 46.3 miles

Getting around

  • McGhee Tyson Airport (TYS)
    86 min drive

Restaurants

  • Phillips Drive In
    9 min drive
  • Gather
    9 min drive
  • Arby's
    6 min drive
  • Flonnie's Drive-In
    3 min walk
  • Mi Barril
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 75.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Grand Vista Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Grand Vista Hotel pet-friendly?

Yes, Grand Vista Hotel allows cats and dogs (limit 2 total). There's a fee of USD 20.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Vista Hotel?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Grand Vista Hotel?

Check-out is at 11 AM.

Where is Grand Vista Hotel located?

Situated in Helenwood, this hotel is 1 mi (1.7 km) from Museum of Scott County and 3 mi (4.8 km) from Brimstone Recreation. Big South Fork Medical Center and Oneida City Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Vista Hotel Reviews

8.2

Very Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 137 out of 298 reviews
Rating 8 - Good. 89 out of 298 reviews
Rating 6 - Okay. 39 out of 298 reviews
Rating 4 - Poor. 22 out of 298 reviews
Rating 2 - Terrible. 11 out of 298 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service
Staff was pleasant and friendly. Parking was excellent near our room. Will go again on our next trip
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and smells great. E everything worked had a nice swimming pool clean and cool. Price is a little high, no breakfast or ice machine
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room had a plugged toilet so they moved us. Second room door didn’t lock, ac was horribly loud, bed was very hard and squeaked so badly it was hard to sleep, no elevator so had to lug heavy bags upstairs. Staff were great!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Staff is always friendly - this is a great place to lay your head at night after riding at brimstone
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Amenities
Over priced for the area and hotel no staff around need to go see the the help staying in A different building if need help no breakfast shows pictures for breakfast and internet said they served breakfast room was clean really quite hardly anyone staying
Stayed 2 nights in May 2026
Verified review

8/10 Good

The room was nice and clean. Staff was kind. It was quite. We didn't have any trouble at all.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first choice in hotels when I visit the area Always clean, Staff is always welcoming and friendly!!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Towels could have been whiter. Floors could have been mopped more. Microwave didn’t work been otherwise good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in town

Staff was polite and attentive.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had newer floors, but furniture and beds were worn. Some towels were stained, grey colored, and very thin. Smelled like cat pee outside of door. Big pile of dirt caused tripping hazard in parking spot. Location was close to main road. No breakfast. Would not book a stay again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, friendly staff
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Is a nice and quiet place. Is well kept.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Staff was very nice!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Overnight

This was a great place. Not expensive, excellent bedside reading lights, a good shower, a fridge is good shape, with a freezer.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent motel near the beautiful Big South Fork. Staff wee nice. Breakfast sparse.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room on the road

My room was clean, quiet and very comfortable. I could not find vending, but otherwise was very satisfied.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

The desk clerk was friendly. But she failed to tell me that they didn't serve breakfast, even though it says so on the website. Parking was good. The room was clean, but when I got out of the shower, every towel on the shelf was stained. For the price, I expected alot better!!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel out in a pretty rural area. Nice pool. I was in a newly upgraded room which was nice. My only suggestion for improvement is the toilet is very, very low, for older people that’s difficult and no handrails or pull bars. Other wise great.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8 of us came from Illinois to ride Brimstone. The hotel was clean, shower pressure amazing, and staff very sweet. We had the 2nd floor breezeway between all 4 rooms so we could set up our blackstone and a small table to cook nightly. It was absolute perfect and would highly recommend.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Great room.

The room was nice. No carpet means no germs or grit on the floor. Room was clean. The continental breakfast was terrible. That was the only downside of the hotel. So if you want breakfast, go elsewhere or if they get a new cook.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are updated

Rooms are refreshed, beds comfortable. If you like coffee bring your own. Even if you thing driving down the road to get it BRING YOUR OWN. Well unless you like light brown water. LOL
Clean Bathrom
King bed. Comfy one.
Updated and cozy.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Dirty

The room was very dirty. The bedding was filthy and had to be changed, shower was grimy, and it was like the floor had never been swept. The service was fairly quick when new bedding was asked for.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness
When we arrived to check in, the lobby door was locked. The owner showed up quickly, but it was still jarring to have to call for assistance—never had to do that before. Room was clean but towels and washcloths were dingy looking. Bed was very comfortable. Property looked somewhat rundown.
Stayed 1 night in Aug 2024