Vacations Close To Cartecay River

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Staff were overall helpful and the valet was extremely friendly and accommodating. The room was as advertised and clean. I was disappointed there was not some sort of complimentary margarita mix and alcohol in the room. Not a lot but enough to make one drink since there was a blender in the room. I did not appreciate that pressure to sign up for the owners tour. Although the gesture of the free items was nice. The simple no we provided should have been enough. Instead we were forced into it and had to provide a card to which they charged $60. We had to wake up early and go to cancel the appointment. We are still waiting on our money back they promised. The attached margaritaville restaurant was clean. But the host wanted nothing to do with us, I had to ask for another glass with salt on the rim since mine did not have it, nor was I asked if I wanted it or not. I think the price for the food was a big excessive for what it was. But to be expected because you’re paying “for the name”. Overall the experience was not bad but it did not entice me to come back anytime soon or even think about being a part owner.

Check in was very confusing with conflicting emails and what codes to use. One of the main reasons we pick this property was for the outside pool. During our stay we were not able to access the pool during our 5 day stay with our key fob due to some computer program issue. There was a nice courtyard outside the room, however once you went through the door to enter, the door locks behind you. Our key fob would not open this this door. Had to walk across the courtyard to find a door that would work and walk around to get back to your unit. Was told it was the same issue as the pool gate. Frustrating that these issue could not be easily resolved. Kitchen is very sparse and only 3 plates provided and very limited utensils and cookware. The two 55" inch tvs were pretty much useless with the one in the bedroom requiring a Samsung Account to be created. No basic channel package like utube tv is included in this rental. One of the amenities was a golf simulator that was not working. The unit itself was nice and certainly more comfortable than a hotel room. Be aware prior to renting this property you will be required to provide all the information for a credit report and background check. This property has potential, but for me we left feeling disappointed for the money we spent.

Beautiful hotel. Conveniently located to main attractions, shopping and dining. Fredric, the gentleman who checked us in, was friendly and fun. The room was immaculate and we had a great view. The breakfast buffet was amazing . There was something for everyone. We will definitely be back.