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ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with free breakfast, a quick walk to Bocagrande Beach

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Photo gallery for ZiOne Luxury Hotel Cartagena

Outdoor pool
Superior Suite, 1 King Bed, Jetted Tub | Living area | 51-inch flat-screen TV with satellite channels, TV
Reception
City view
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view | 1 bedroom, premium bedding, down comforters, minibar

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room - No view

Superior Room with living Room - No view | 1 bedroom, premium bedding, down comforters, minibar

Superior Room with living Room - No view

Highlights

Yard
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub | 1 bedroom, premium bedding, down comforters, minibar

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Yard
Soundproofed
Private rooftop hot tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
  • Sea view
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking - No view

Business Room, 1 Double Bed, Non Smoking - No view | 1 bedroom, premium bedding, down comforters, minibar

Business Room, 1 Double Bed, Non Smoking - No view

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 6 min walk - 0.4 miles
  • Castillo Grande Beach - 9 min walk - 0.5 miles
  • Walls of Cartagena - 5 min drive - 1.9 miles
  • Clock Tower - 6 min drive - 1.9 miles
  • Cartagena de Indias Convention Center - 6 min drive - 2.1 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

Restaurants

  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel near Bocagrande Beach
Located close to Castillo Grande Beach and Cartagena de Indias Convention Center, ZiOne Luxury Hotel Cartagena provides a free breakfast buffet, an airport shuttle, and a poolside bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a garden.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a TV in the lobby
  • A front-desk safe, smoke-free premises, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 51 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • 51-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Built in 100
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 51-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: COP 9500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number RNT 60221

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena have a pool?

Yes, this property has an outdoor pool.

Is ZiOne Luxury Hotel Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at ZiOne Luxury Hotel Cartagena?

Self parking is free at this property; nearby parking is also free.

What time is check-in at ZiOne Luxury Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ZiOne Luxury Hotel Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does ZiOne Luxury Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is ZiOne Luxury Hotel Cartagena located?

Located in Bocagrande, this hotel is within a 10-minute walk of Bocagrande Beach and Castillo Grande Beach. Clock Tower and Cartagena de Indias Convention Center are also within 3 mi (5 km).

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ZiOne Luxury Hotel Cartagena Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 239 out of 516 reviews
Rating 8 - Good. 136 out of 516 reviews
Rating 6 - Okay. 70 out of 516 reviews
Rating 4 - Poor. 30 out of 516 reviews
Rating 2 - Terrible. 41 out of 516 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Very Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Area and Staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
The pool area and clean rooms
Stayed 4 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is really nice , would be $300/night in Canada
Stayed 1 night in Apr 2025

10/10 Excellent

Silverio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 4 nights in May 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, cute property, good service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the Presidential suite..it was immaculate
Stayed 1 night in Mar 2025

2/10 Terrible

Darren

Disliked: Amenities
Property refused to check me in.
Stayed 1 night in Jun 2025

8/10 Good

mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 5 nights in Apr 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice but not "luxury". Single king bed room is very small. Bed was comfortable. No hot water, it was barely warm. The staff is very friendly and accomodating. The free breakfast featured local foods and beverages which were very good. Rooftop Pool area was nice. Sitting area in front of building is very nice and always clean. Overall, it's nice but a little pricey.
Stayed 4 nights in May 2025

8/10 Good

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool! The view from the pool is amazing, great sunset view. I booked a room without a view and that would change next time, not worth it but clean, good size! Close to the beach! Markets and restaurants are around as well! I booked it because of the pool! You can uber everywhere for a great price
Stayed 2 nights in Apr 2025

10/10 Excellent

Nickyale

Liked: Cleanliness, staff & service, property conditions & facilities
It's tiny, but it meets all of my needs.
Stayed 8 nights in Mar 2025

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was safe, quiet and walking distance to the beach. It was also so convenient.
Stayed 4 nights in Mar 2025

8/10 Good

LETY

Liked: Amenities
Nice hotel will stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from rooftop pool and room comforting and spacious
Stayed 1 night in Feb 2025

10/10 Excellent

LETY

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Rain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Feb 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool vibe. They had music playing and a bar. Wonderful. The room service was nice. As far as the breakfast I wish they had more of a variety.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & great all around service.

The room was very well kept. The staff was friendly. Service at breakfast was also good. Overall pleasant experience. Easy walk to the beach as well. I would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

The view was amazing. Loved the privacy. I will greatly recommend it and try to stay once again. Thanks ZI one
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again, staff was very friendly and efficient. We only had 1 issue and that was a dirty blanket. That resolved that with no problem. Besides the bar at the pool being overly priced we had a great stay and will return again.
Stayed 4 nights in Mar 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like VIP guests by Joe or Jorge and front desk staff. They made our visit to Cartagena fabulous. I highly recommend this hotel and the restaurant offers great breakfast and menus. We took a sunset cruise and a City tour and we enjoyed it even though there was some hiccups to find out tour groups.
Stayed 1 night in Jan 2025