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ZiOne Luxury Hotel Cartagena

3.5 star property
Guests retreat to ocean-view rooms after a day by the sea, experiencing the personal touch of a staff that treats everyone like family members

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Photo gallery for ZiOne Luxury Hotel Cartagena

Superior Suite, 1 King Bed, Jetted Tub | Deep soaking bathtub - ZiOne Luxury Hotel Cartagena (Cartagena)
Superior Suite, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, soundproofing - ZiOne Luxury Hotel Cartagena (Cartagena)
Reception - ZiOne Luxury Hotel Cartagena (Cartagena)
Superior Suite, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, soundproofing - ZiOne Luxury Hotel Cartagena (Cartagena)
Superior Suite, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, soundproofing - ZiOne Luxury Hotel Cartagena (Cartagena)
ZiOne Luxury Hotel Cartagena, near Bocagrande Beach, offers a complimentary breakfast buffet, an outdoor pool, a rooftop terrace, and a garden. Enjoy the poolside bar and reliable WiFi. Guests praise the attentive service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Minibar
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Minibar
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view | Premium bedding, minibar, in-room safe, soundproofing

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Jetted bathtub
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, soundproofing

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Yard
Soundproofed
Private rooftop hot tub
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • Sea view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room - No view

Superior Room with living Room - No view | Premium bedding, minibar, in-room safe, soundproofing

Superior Room with living Room - No view

Highlights

Yard
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking - No view

Business Room, 1 Double Bed, Non Smoking - No view | Premium bedding, minibar, in-room safe, soundproofing

Business Room, 1 Double Bed, Non Smoking - No view

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Minibar
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located near the beach, ZiOne Luxury Hotel Cartagena is in Bocagrande, a neighborhood in Cartagena. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Cartagena de Indias Convention Center and San Felipe de Barajas Castle are two other places to visit that come recommended. Visit our Cartagena travel guide
Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001

What's nearby

  • 0_1439R-1036090
    Bocagrande Beach
    5 min walk - 0.3 miles
  • Centro Comercial Nao
    3 min walk - 0.2 miles
  • Rio Cartagena Casino
    5 min walk - 0.3 miles
  • Castillo Grande Beach
    9 min walk - 0.5 miles
  • El Laguito Beach
    9 min walk - 0.5 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    20 min drive

Restaurants

  • Kanuu Restautant (InterContinental)
    2 min walk
  • Arepas Pues
    2 min walk
  • Restaurante DUNIA
    3 min walk
  • Terraza Licotodo
    3 min walk
  • Italian Pizza & Pasta
    1 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel near Bocagrande Beach
Located close to Castillo Grande Beach and Cartagena de Indias Convention Center, ZiOne Luxury Hotel Cartagena provides free continental breakfast, an airport shuttle, and a poolside bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a garden.
You'll also find perks like:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and smoke-free premises
  • A 24-hour front desk and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 51 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • 51-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Doorbell and phone notification
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 14 floors
  • Built in 100
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 51-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: COP 9500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number RNT 60221

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena have a pool?

Yes, this property has an outdoor pool.

Is ZiOne Luxury Hotel Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at ZiOne Luxury Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ZiOne Luxury Hotel Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does ZiOne Luxury Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is ZiOne Luxury Hotel Cartagena located?

Located in Bocagrande, this hotel is within a 10-minute walk of Bocagrande Beach and Castillo Grande Beach. Clock Tower and Cartagena de Indias Convention Center are also within 3 mi (5 km).

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Reviews

ZiOne Luxury Hotel Cartagena Reviews

8.0

Very Good

8.8

Cleanliness

8.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 277 out of 575 reviews
Rating 8 - Good. 145 out of 575 reviews
Rating 6 - Okay. 74 out of 575 reviews
Rating 4 - Poor. 33 out of 575 reviews
Rating 2 - Terrible. 46 out of 575 reviews

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 3 nights in Apr 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, cute property, good service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Area and Staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
The pool area and clean rooms
Stayed 4 nights in May 2025

8/10 Good

Jens Joachim

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel, good location

Rooms look nice, rooftop pool is great, location is safe and convenient. Check-In quite late (15:00) and our room was ready til nearly 16:00. Other than that great place to stay and recommendable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dr. KJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such an excellent stay at this hotel! The staff is really OUTSTANDING! They are extremely helpful, warm, respectful,.and welcoming. My room was clean and very comfortable. The bathroom was amazing! Great shower and jacuzzi. I will definitely stay with them again. Oh, and the breakfast was good!
Stayed 1 night in Jul 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

María Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at ZiOne Luxury Hotel was very pleasant, it is located in an area with a lot of commerce around it and tourism options,
Stayed 4 nights in Aug 2024

8/10 Good

JEFFERY

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience very close to everything.The staff was excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was safe, quiet and walking distance to the beach. It was also so convenient.
Stayed 4 nights in Mar 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Had an AMAZING stay at this hotel! Walking distance from the beach, restaurants and many places. This hotel was very updated and clean, best part was the AC of the room and hallway along with the rooftop pool and bar.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & great all around service.

The room was very well kept. The staff was friendly. Service at breakfast was also good. Overall pleasant experience. Easy walk to the beach as well. I would stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool! The view from the pool is amazing, great sunset view. I booked a room without a view and that would change next time, not worth it but clean, good size! Close to the beach! Markets and restaurants are around as well! I booked it because of the pool! You can uber everywhere for a great price
Stayed 2 nights in Apr 2025

10/10 Excellent

Aaron

The view was amazing. Loved the privacy. I will greatly recommend it and try to stay once again. Thanks ZI one
Stayed 2 nights in Feb 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool vibe. They had music playing and a bar. Wonderful. The room service was nice. As far as the breakfast I wish they had more of a variety.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dante M

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. Our room had a great view of the city. Overall great time.
Stayed 3 nights in May 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like VIP guests by Joe or Jorge and front desk staff. They made our visit to Cartagena fabulous. I highly recommend this hotel and the restaurant offers great breakfast and menus. We took a sunset cruise and a City tour and we enjoyed it even though there was some hiccups to find out tour groups.
Stayed 1 night in Jan 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good average stay

It’s an average hotel for the price paid. Just needed it one night and it was good for what I needed it. Would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lit in Cartagena!

My stay was amazing. Thanks so much for the upgrade. The room was incredible and the view was immaculate. Not to mention how helpful and attentive the staff was. I am definitely coming back to stay here. Hands down.
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the service, cleaning etc.
Stayed 6 nights in Apr 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area everything is accesible to walk get tours and know the city and beaches. have easy access to bank and money exchange area.
Stayed 3 nights in Apr 2024

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice but not "luxury". Single king bed room is very small. Bed was comfortable. No hot water, it was barely warm. The staff is very friendly and accomodating. The free breakfast featured local foods and beverages which were very good. Rooftop Pool area was nice. Sitting area in front of building is very nice and always clean. Overall, it's nice but a little pricey.
Stayed 4 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
I’d stay here again, staff was very friendly and efficient. We only had 1 issue and that was a dirty blanket. That resolved that with no problem. Besides the bar at the pool being overly priced we had a great stay and will return again.
Stayed 4 nights in Mar 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooftop pool and bar was a nice plus- beds were super comfy and couldn’t hear the people nextdoor which is always great. Breakfast was ok but we got there late- Anja(Anna?) was fantastic though and had the kitchen cook me up some eggs since the tray was empty.
Stayed 1 night in Nov 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay overall. The pool bar didn't have much there and there were some expensive fees I wasn't made aware of when I booked the hotel. It was very clean and the restaurant and pool were nice. I felt safe the whole stay.
Stayed 4 nights in Mar 2024