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Sonesta Hotel Cartagena

4.0 star property
Beach hotel with 3 outdoor pools

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Photo gallery for Sonesta Hotel Cartagena

3 outdoor pools, open 9 AM to 8 PM, pool umbrellas, sun loungers
Standard Twin Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Standard Twin Room, 2 Double Beds | Room amenity
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Double Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Superior

1 bedroom, premium bedding, minibar, in-room safe

Twin Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

  • Sleeps 4
  • 2 Double Beds

Single Standard (1Ad)

  • Sleeps 1

Double Standard (2Ad)

  • Sleeps 2

Single Standard Room

  • Sleeps 1

Double/Twin Standard (2Ad)

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

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About the neighborhood

Map
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002

What's nearby

  • La Boquilla Beach - 3 min walk - 0.2 miles
  • Las Americas International Convention Center - 17 min walk - 0.9 miles
  • Marbella Beach - 9 min drive - 3.4 miles
  • Walls of Cartagena - 12 min drive - 4.9 miles
  • Clock Tower - 13 min drive - 5.3 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪La Pescadería - ‬12 min drive
  • ‪Presto - ‬11 min drive
  • ‪Bar Restaurante Blas El Teso - ‬19 min walk
  • ‪Subway - ‬12 min drive
  • ‪Donde Javier - ‬9 min walk

About this property

Sonesta Hotel Cartagena

Upscale hotel in La Boquilla, remodeled in 2022
Consider a stay at Sonesta Hotel Cartagena and take advantage of a free breakfast buffet, 2 poolside bars, and a terrace. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Tour/ticket assistance, a 24-hour front desk, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 152 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Restaurante Enso
  • Restaurante Palenke

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Outdoor tennis court

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Lifeguards
  • Renovated entire property - June 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: COP 450000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 90000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40 per room (roundtrip)
  • Late check-out fee: COP 450000
  • Rollaway bed fee: COP 90000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 8 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does Sonesta Hotel Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9 AM–8 PM.

Is Sonesta Hotel Cartagena pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sonesta Hotel Cartagena?

Self parking is free at this property.

What time is check-in at Sonesta Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sonesta Hotel Cartagena?

Check-out is at noon. Late check-out is available for COP 450000.

Does Sonesta Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 40 per room applies.

Where is Sonesta Hotel Cartagena located?

Offering direct access to the beach, this La Boquilla hotel is within 1 mi (2 km) of La Boquilla Beach and Las Americas International Convention Center. Marbella Beach and San Francisco Church are also within 3 mi (5 km).

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Sonesta Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 168 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the open space concert i has the feel of a resort. I loved the room and it's location and the staff was incredibly attentive
Stayed 2 nights in Apr 2025

8/10 Good

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast should be hot, not cold
Stayed 1 night in May 2025

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very good people.
Stayed 4 nights in Apr 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 4 nights in Mar 2025

8/10 Good

Maya

Liked: Cleanliness, staff & service
Thumbs up for a short stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Fadia Emeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was the best thing in my room lol It’s so hot in Cartagena and most places don’t have AC so it was nice to come back after a long day to a nice cold room. Breakfast was delicious, staff were friendly and professional. The pool area was awesome! Loved the hotel, will definitely come back here for sure!
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel !

Amazing hotel ! Everything is great there. 5m to the beach and two pools for adults and kids. The people that work there are amazing!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, customer service, clean areas and room, available all time transportation. Friendly staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there was good and the hosting is top notch.
Stayed 7 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great experience. The staff was very friendly and proactive. The room was super clean, breakfast buffet had great options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel by the beach.
Stayed 2 nights in Nov 2024

8/10 Good

Miguel Angel

A Few amenities in the room
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helped with evey request.
Stayed 1 night in Jan 2025

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

It's an excellent hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and has great amenities. The only drawback is that it isn’t close to restaurants or shops. But they do have dining options at the hotel and a supermarket close by.
Stayed 1 night in Feb 2025

8/10 Good

Samuel A

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Feb 2025

6/10 Okay

Robyn

Liked: Cleanliness
I recently stayed at Sonesta with my husband and family. When we first arrived. Check in was ok. The hotel appears to be well maintained and clean. However, the free breakfast was a big let down. Not much selection and not very good. I get that it’s free, but if you spend your money to include free breakfast. I would hope to enjoy it. However, the menu that you have to pay for lunch and dinner was better. Now the other big problem was my room 624 was covered in these little ants. I mean everywhere. Bathroom completely over ran by them as well as the room. Like guaranteed to have a few sleeping with you or on your during your stay. Pools were nice and clean. Would I stay again? Probably not.
Stayed 5 nights in May 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities
All the staff members are great, very friendly and their service is excellent. The access to the beach is not very nice. The floor halls to access the rooms was is bad condition, there was a door with access to a closet or room and it was not finished, giving a bad impression. The room was excellent, good size, good bed and amenities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, excellent service
Stayed 2 nights in Sep 2024

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but very noisy area (cars honking theirs horns all night long)
Stayed 4 nights in Dec 2024

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Excellent staff very tentative to all our needs.
Stayed 3 nights in Sep 2024

8/10 Good

Antonella

Liked: Staff & service
No restaurants nearby / deemed unsafe to explore outside of property. Too many vendors on beach
Stayed 5 nights in Jan 2025

6/10 Okay

Patrick John

Liked: Staff & service, amenities
The lobby restaurant and pool areas were clean and well maintained. The room was worn with old furniture and a refrigerator that did not work. The staff was friendly adnd helpful Breakfast buffet was good as were meals at the restaurants.
Stayed 2 nights in Jan 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service, room comfort

Boring area

Most staf speak no english, hotel ok in a boring area
Stayed 4 nights in Jan 2025

10/10 Excellent

deandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property. Margarita from experience was great with my excursions.
Stayed 4 nights in Nov 2024