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Palacio del Agua by Faranda Boutique

4.0 star property

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Outdoor pool - Palacio del Agua by Faranda Boutique (Cartagena)
Handrails in hallways - Palacio del Agua by Faranda Boutique (Cartagena)
Free daily buffet breakfast - Palacio del Agua by Faranda Boutique (Cartagena)
Junior Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board - Palacio del Agua by Faranda Boutique (Cartagena)
Rooftop terrace - Palacio del Agua by Faranda Boutique (Cartagena)
Close to Clock Tower and Cartagena de Indias Convention Center, Palacio del Agua by Faranda Boutique provides amenities like a free breakfast buffet. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Double Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cartagena, Palacio del Agua by Faranda Boutique is in the city center. Caribbean Naval Museum and Fine Arts are local attractions and those in the mood for shopping can visit Plaza Bocagrande Commercial Center and Centro Comercial La Serrezuela. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. Visit our Cartagena travel guide
Map
393 Cl. de San Juan de Dios, Cartagena, Bolívar, 130001

What's nearby

  • Church of San Pedro Claver in Cartagena
    San Pedro Claver Church and Convent
    1 min walk - 0.0 miles
  • Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle
    Walls of Cartagena
    2 min walk - 0.1 miles
  • View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage
    Clock Tower
    3 min walk - 0.2 miles
  • Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water
    Cartagena de Indias Convention Center
    3 min walk - 0.2 miles
  • Bolivar Square
    3 min walk - 0.2 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    12 min drive

Restaurants

  • El Baluarte San Francisco
    7 min walk
  • Casa Pura
    2 min walk
  • Hard Rock Cafe Cartagena
    3 min walk
  • EL BARÓN - Café & Liquor Bar
    1 min walk
  • Nia Bakery Coffee Shop & Cocktails
    2 min walk

About this property

Palacio del Agua by Faranda Boutique

Upscale hotel near Clock Tower
Close to Cartagena de Indias Convention Center, Palacio del Agua by Faranda Boutique provides amenities like a free breakfast buffet. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Airport drop-off service (surcharge), a 24-hour front desk, and a water dispenser
  • Multilingual staff, a porter/bellhop, and concierge services
  • Smoke-free premises
Room features
All guestrooms at Palacio del Agua by Faranda Boutique include amenities such as free WiFi and safes, in addition to sound-insulated walls and minibars.
Extra amenities include:
  • Hair dryers and shampoo
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 150000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 150000 (from 17 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 263349

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Palacio del Agua by Faranda Boutique have a pool?

Yes, this property has an outdoor pool.

Is Palacio del Agua by Faranda Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Palacio del Agua by Faranda Boutique?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Palacio del Agua by Faranda Boutique?

Check-out is at noon.

Does Palacio del Agua by Faranda Boutique provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 6:00 AM–10:00 PM on request. A fee of COP 150000 per vehicle applies.

Where is Palacio del Agua by Faranda Boutique located?

Located in Cartagena Walled City, this hotel is within a 5-minute walk of Caribbean Naval Museum and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km).

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Reviews

Palacio del Agua by Faranda Boutique Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 53 out of 57 reviews
Rating 8 - Good. 3 out of 57 reviews
Rating 6 - Okay. 1 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

Reviews

Verified

10/10 Excellent

Alexander

Outstanding breakfast by far the best. Excellent staff and service and the best location within the historic walls
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new modern rooms are great, the pools are clean, and the staff is very friendly and helpful.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this boutique hotel. The staff were amazing and the breakfast was fantastic. The location couldn’t be better!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Loida

It was excellent. Very clean and the staff was very friendly
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Amazing staff! I really enjoyed my stay there. Location was so convenient.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spotless clean! The staff were amazing and understanding and willing to do anything for our stay to be wonderful. The location is beautiful and close to all the great things in Cartagena!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Everything about this hotel was incredible! We stayed for four nights and enjoyed every second of it. The pool is a little small but it was perfect in our opinion. The staff was insanely kind and very responsive to any questions or requests. Would definitely recommend and can’t wait to go back!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and it offered a great view. Having multiple pools is always a bonus and you're staying in the heart of Walled City.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful architecture, the beds are perfect and the service is impeccable. Absolute best staff and one of the loveliest hotels I’ve ever stayed at. I travel for a living and it’s rare to find these precious gems that show that hotelaria is alive and well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Frank C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent services everyone from the staff reception to the kitchen and the cleaning team everyone is so friendly and service is great! The hotel is gorgeous great taste and the atmosphere is there for a great time super convenient location we look forward to be back soon! Thank you!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for one week in February 2026 and were very pleased with our experience. The staff were very polite (we would like to mention Any, Brian, and Omar) and provided excellent service. We especially noticed the cleanliness of the hotel; the room and bathroom are very large. The breakfast was very good and varied. It is also worth noting the rooftop terrace, which offers a magnificent view of the city and the ocean. We would gladly return to this hotel anytime and highly recommend it.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities
This was the most beautiful hotel in town! We were the first ones to stay here. The service was excellent and the room was incredible. Super clean, spacious and close to everything in old town Cartagena. We walked everywhere. The staff was amazing! We will definitely come back and stay here again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Palacio del Agua in Cartagena was superior in every way. From the moment we arrived, the experience felt personal, warm, and truly boutique. The hotel itself is beautiful — elegant design, intimate atmosphere, and perfectly located for enjoying Cartagena. The service was exceptional, and Bryan in particular made the stay unforgettable. Every need was met before we even had to ask. Attentive, professional, and genuinely caring — exactly what you hope for in a boutique hotel experience. We were in Cartagena for a destination wedding, and Palacio del Agua made the entire trip even more special. The staff went above and beyond to ensure everything was seamless and enjoyable. If you’re looking for a beautiful boutique hotel with outstanding service in Cartagena, this is it. We would absolutely stay here again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

pamela

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff and the breakfast attendant were absolutely amazing — very courteous and professional. Communication was excellent; they responded quickly to every request. Breakfast was outstanding, with great quality and a wide variety of options. The pools were beautiful, and you absolutely must watch the sunset from the rooftop pool — it’s breathtaking! Everything was clean, well organized, and even the public restrooms were spotless. Our room was huge, featuring two balconies, a bathtub, and a rain shower. The bed was super comfortable, and the amenities were fantastic. Honestly, everything was just perfect! Just keep in mind there are no elevators, but the staff gladly assists with luggage. Thank you for such a wonderful stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Palacio del Agua by Faranda Hotels. From check-in to check-out, everything exceeded my expectations. The hotel has a beautiful atmosphere that blends modern elegance with Cartagena’s historic charm. The room was spacious, very clean, and extremely comfortable. The bed was great, and the design details made the stay feel special and relaxing. One of the highlights was the view—absolutely beautiful and very peaceful, perfect for enjoying the mornings and sunsets while taking in the charm of Cartagena. What truly stood out was the staff—friendly, attentive, and always willing to help with recommendations or any requests. They made us feel genuinely welcome throughout our stay. The location is another big plus: close to main attractions, restaurants, and points of interest, yet quiet enough to rest and unwind after a full day exploring the city. Overall, this hotel offers comfort, great service, stunning views, and a lovely ambiance. I would definitely stay here again and highly recommend it to anyone visiting Cartagena.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Myriem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This beautiful and freshly opened hotel is perfectly located in the historic center of Cartagena, with everything within easy walking distance. The building and rooms are gorgeous, full of charm and character, and the atmosphere is both relaxing and elegant. Breakfast was lovely, with a great selection to start the day in the best way. A very special mention goes to Dylan, who truly made our stay unforgettable. His kindness, professionalism, and attention to detail went above and beyond This beautiful hotel is perfectly located in the historic center of Cartagena, with everything within easy walking distance. The building and rooms are gorgeous, full of charm and character, and the atmosphere is both relaxing and elegant. Breakfast was lovely, with a great selection to start the day in the best way. A very special mention goes to Dylan, who truly made our stay unforgettable. His kindness, professionalism, and attention to detail went above and beyond he made us feel genuinely welcome and cared for throughout our stay. We couldn’t have asked for a better experience and would absolutely stay here again. Highly recommended! he made us feel genuinely welcome and cared for throughout our stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent, staff and service exellent. Highly recommended.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Quiet but close to everything. Staff fantastic. Will definitely stay again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Diona

Liked: Cleanliness, staff & service, property conditions & facilities
This day was wonderful. Hotel is new, beds were comfortable and staff did an excellent job cleaning daily. Breakfast was not substantial and pool was shallow for small children only. Otherwise, an excellent stay!!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un servicio impecable, muy amables y atentos todos los trabajadores. El desayuno es delicioso y con mucha variedad
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

HECTOR JESUS HERNANDEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El bufet muy rico, con comida muy variada, el personal súper amable, la limpieza del hotel excelente, las albercas pequeñas pero cumplen su función “refrescantes y relajantes”, en cuanto a la zona, la mejor zona de todo Colombia tienes todo lo más histórico a unos cuantos pasos… 10 de 10
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff es extraordinario. La alberca techada es muy buena para los niños. El desayuno muy bueno. Está muy bien ubicado.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es genial, cuanta con una adaptación de un viejo edificio con lo moderno y excepcional para una experiencia inolvidable el rooftop es bellísimo. Por otro lado las camas son muy incómodas para el descanso.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel boutique es precioso, acogedor y súper bien ubicado!! Nos atendieron de maravilla, todos fueron super amables y dispuestos ayudarnos en todo!! Los atardeceres en el roof top son espectaculares 😍😍
Stayed 1 night in Mar 2026