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Múcura Hotel & Spa

Property class: 3

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Photo gallery for Múcura Hotel & Spa

A hot tub with a control panel, surrounded by plants and a bamboo fence. - Múcura Hotel & Spa (Cartagena)
A hotel room with two beds, a large window, a painting, and a wardrobe. - Múcura Hotel & Spa (Cartagena)
A hallway with a wooden door at the end, a tiled floor, and a colorful mural on the right wall. - Múcura Hotel & Spa (Cartagena)
A hotel entrance with a white facade, a balcony with balustrades, and a sign indicating the hotel name. - Múcura Hotel & Spa (Cartagena)
A spiral staircase with wooden steps and a curved handrail, surrounded by greenery and a white wall. - Múcura Hotel & Spa (Cartagena)
Located close to San Felipe de Barajas Castle and Fine Arts, Múcura Hotel & Spa provides free full breakfast, a coffee shop/cafe, and a garden. Treat yourself to a facial, a sports massage, or hydrotherapy at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking, Garden Area

A hotel room with two beds, a large painting on the wall, and a bedside lamp.

Deluxe Double Room, 2 Double Beds, Non Smoking, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Non Smoking

A neatly made bed with two large pillows, a bedside table with a lamp, and a wall-mounted picture.

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, 2 Twin Beds, Non Smoking

A hotel room with two single beds, a bedside table with a lamp, a small plant, and a framed quote on the wall.

Comfort Twin Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Elite Triple Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a sofa, a TV, a small table, and a window with a view of greenery.

Elite Triple Room, 1 King Bed with Sofa bed, Non Smoking

  • Garden view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Marbella, a neighborhood in Cartagena, Múcura Hotel & Spa is in a shopping district and near the beach. Clock Tower and San Felipe de Barajas Castle are notable landmarks and Fine Arts is a popular area attraction. San Pedro Claver Church and Convent and Port of Cartagena are two other places to visit that come recommended. Visit our Cartagena travel guide
Map
Avenida 3 # 65 - 104, Cartagena, Bolívar, 130002

What's nearby

  • Crespo Linear Park
    3 min walk - 0.2 miles
  • Playas de Crespo
    3 min walk - 0.2 miles
  • San Francisco Church
    12 min walk - 0.7 miles
  • Marbella Beach
    19 min walk - 1.0 mile
  • La Boquilla Beach
    5 min drive - 1.3 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    1 min drive

Restaurants

  • Cevicheria YIRETH
    6 min walk
  • Subway
    8 min walk
  • Rancho Paisa
    6 min walk
  • La Carbonería
    9 min walk
  • Restaurante Jhon Hing
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Spa fee: COP 90000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Múcura Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Múcura Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Múcura Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Múcura Hotel & Spa located?

Located in Marbella, this spa hotel is within 3 mi (5 km) of Fine Arts, San Felipe de Barajas Castle, and Clock Tower. San Pedro Claver Church and Convent and Port of Cartagena are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Múcura Hotel & Spa Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 51 out of 101 reviews
Rating 8 - Good. 28 out of 101 reviews
Rating 6 - Okay. 14 out of 101 reviews
Rating 4 - Poor. 6 out of 101 reviews
Rating 2 - Terrible. 2 out of 101 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alaskan

Nice AC and good breakfast
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome! The jacuzzy was not available for use. Overall a pleasant stay
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice. 24 hr front desk. They sent us a taxi to the airport for 60 mil pesos which is ok, we landed almost at midnight. The wall a/c didn't do the job. The hotel looks clean.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient stay very very close walk to the airport. Says laundry on their website, they have laundry service and you"ll get it next day but no laundry room for one self to do. Other than that check in was at 4pm not 3pm. Had a little trouble with their wifi connection and TV did not work. Overall not bad stay for being close to airport!!!!
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Low cost, low quality

We arrived from San Andrés at 10pm and our flight back home was the very next day at 6am so we had to be at the airport around 4am. We booked this hotel because it was close to the airport and we only needed to rest for a few hours and a shower. Small room, clean sheets, old towels but clean… no hot water… thank God Cartagena is a hot place so the water is not too cold but if you need a hot shower, not a place to stay…
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was very noisy throughout the night as my room was near the lobby area, there was a dead bug in the room, the bed was too near the door, just in double electrical plug, the bathroom was a great size but its design wasnt great. Bearly any room to put things, the mirror had dried spit and the decor was falling. Breakfast was also limited and you cant get any water or drinks after 4pm, so ordering in is ths only choice. People were really njce at checkin and checkout.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located close to the airport, so it was good for a short one-night stay. The wifi did not work properly and the water pressure in the shower was very low, but it was overall alright. The room was clean, the bed comfortable, but there was no comforter, just a single bed sheet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, very confortable and convenient. It is located in a great neighborhood.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Erica at reception was very helpful and made out stay a success. The breakfast was delicious and the ladies who serves were very nice.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most comfortable bed we've slept in all trip!! A little out of the central part of Cartagena (10 mins in a taxi to old town), but a great hotel in a quiet neighbourhood.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Not outstanding but nicely served the need near the airport.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old customers

I stayed this hotel many time
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

No hot water
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was comfortable. Wifi did not work in our rooms and we later discovered it only seemed to work in the patio area. Breakfast was good. It was quiet to sleep and air conditioning worked well.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good option near the airport

we went from and to the airport walking (with big suitcases, bags and a baby!) and it was ok! the people were friendly all the time. wifi ok. breakfast could be better. there was no hot water in the shower...
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great, convenient location

Nice and close to the airport so you can walk there. There is a park nearby that you can walk or jog at night that is safe and well lit as it is used by its citizens. We took a transport to Barranquilla and the location was perfect to get out to the highway. I would rate it higher except that we had our room in the second level requiring carrying luggage using a winding and narrow stair with 13 steps. Not for those with mobility issues.
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not recommended

This hotel was very disappointing. The room was so completely different from the photos on the website. We both felt incredible uncomfortable and decided to rebook to another hotel within 5 minutes of arriving.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Alaskan

Check in took us too long to wait. In bathroom have no hot water. Body soap was out of order. Bed was comfort but cover sheet won’t stay
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too much noise!

My room was near the entrance and the noise and talking would not allow me to sleep. I initially thought it was the guest. But, at night and earl3in the morning it was actually the staff. I would think that at least the staff would make an attempt to lower their voices at night at during the early morning...no!!! I have stayed at Mucura before this last stay was horrible for me and I'm a deep sleeper. I'm very disappointed as I like the properties convenience to the airport.
Stayed 2 nights in Jun 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware: No Hot Water and Poor Service

Beware: there was no hot water during our stay and several other guests we spoke with had little to no water at all. I'd like to give the benefit of the doubt, but strongly believe the hotel staff were instructed to play games with the water situation. When we arrived in the afternoon, we told the evening/night clerk there was no hot water. He claimed various things, including that it was broken, that it had been shut off and didn't know how to turn it back on, and that the water really wasn't that cold anyway (which it was). He finally said the morning staff could fix it (of course, they too said they didn't know how but would call someone).After we repeatedly asked about the water and threatened not to pay our bill, that person arrived at 11 am (right while we were checking out) and apparently did switch it on. So, it appears the hotel intentionally turned it off and told staff to stall in trying to fix/turn it back on. Yes, the hotel is close to the airport (it's best feature) but for only a short cab ride and less than $10 more per night, we had much better accommodations in the heart of the old city. Seriously think twice about staying here and/or try the water as soon as you arrive and begin complaining immediately if it's not working.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muy bueno y cerca de las zonas
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas son muy atentas y amables.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción cerca del Aeropuerto

Excelente la atención y apoyo al llegar al hotel. El servicio de Yerica,Yorlan y Edward de lo mejor, excelentes anfitriones!!!
Stayed 1 night in Sep 2024