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Hotel Puertas De Cartagena

3.0 star property
Hotel with free breakfast, a short walk to Walls of Cartagena

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Photo gallery for Hotel Puertas De Cartagena

Reception
Hallway
Interior entrance
Triple Room | Minibar, in-room safe, soundproofing, iron/ironing board
Quadruple Room | Bathroom | Shower, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, iron/ironing board

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
Cable channels
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, iron/ironing board

Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
Cable channels
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
Centro Calle Sargento Mayor Calle 38 6-5, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.4 miles
  • Bolivar Square - 8 min walk - 0.5 miles
  • San Felipe de Barajas Castle - 16 min walk - 0.9 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Los Tacos del Gordo - ‬2 min walk
  • ‪Uma - ‬2 min walk
  • ‪Townhouse Rooftop - ‬2 min walk
  • ‪Restaurante Carmen Cartagena - ‬1 min walk
  • ‪Restaurante Mistura - ‬1 min walk

About this property

Hotel Puertas De Cartagena

Hotel near Walls of Cartagena
Near Clock Tower and Cartagena de Indias Convention Center, Hotel Puertas De Cartagena provides free cooked-to-order breakfast, a free manager's reception, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities.
Additional perks include:
  • A cruise ship terminal shuttle, tour/ticket assistance, and free newspapers
  • Multilingual staff, a 24-hour front desk, and smoke-free premises
  • Luggage storage
Room features
All guestrooms at Hotel Puertas De Cartagena boast perks such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • 43-inch TVs with cable channels

Languages

Catalan, English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle up to 1 km
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • Free manager's reception

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 2 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 80000 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 80000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puertas
Hotel Puertas De Cartagena
Puertas De Cartagena
Hotel Puertas Cartagena
Puertas Cartagena
Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel
Hotel Puertas De Cartagena Cartagena
Hotel Puertas De Cartagena Hotel Cartagena

Frequently asked questions

Is Hotel Puertas De Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puertas De Cartagena?

This property doesn't offer parking.

What time is check-in at Hotel Puertas De Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Puertas De Cartagena?

Check-out is at 1 PM.

Where is Hotel Puertas De Cartagena located?

Located in Cartagena Walled City, this hotel is within a 5-minute walk of Santo Toribio Church and Walls of Cartagena. Clock Tower and Cartagena de Indias Convention Center are also within 15 minutes.

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Hotel Puertas De Cartagena Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 104 reviews
Rating 8 - Good. 51 out of 104 reviews
Rating 6 - Okay. 15 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable el lugar y el personal del desayuno! Muy atentas. Es mas lindo que las fotos de la pagina. La piscina es chica pero agradable
Stayed 5 nights in Mar 2020

10/10 Excellent

Katherine s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location right in the middle of town. Staff was very helpful and supportive
Stayed 5 nights in Oct 2019

4/10 Poor

Stephen, Uk

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Well located.. No hot water and lack of storage. Lady at reception demanded 20,000 COP for a broken cup. The taxi from the airport costs 15,000 COP. Given the lack of integrity of staff, I suggest you look elsewhere.
Stayed 4 nights in Jan 2020

8/10 Good

shelley

Liked: Staff & service, room comfort

Central Historic Cartagena

Overall this colonial in the centre of historic Cartagena does the job. The breakfast is great and there is 24hr reception. The hotel could do with a deep clean and better lighting in the rooms. Room size was typical for hotels from this era. For the price in the center it is a solid option.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
mala atencion del personal de recepcion, nos cobraron la impresion de los p'ases de abordo, y desconocen los puntosturisticos cuando se les pregunta
Stayed 3 nights in Oct 2019

6/10 Okay

Helmut

Liked: Cleanliness, staff & service

Simple, preisgünstige Unterkunft in guter Lage

Wir hatten für zwei Personen ein 27 m² großes Dreibettzimmer (1 Doppelbett und 2 Einzelbetten) gebucht, bekamen aber nur ein Doppelzimmer (2 Einzelbetten, 20 m²), was preislich unter dem von uns gebuchten und im voraus bezahlten Zimmer lag. Die Betten waren bequem. Das Bad war sehr eng, das warme Wasser plätscherte manchmal nur. Aircondition gut. Das Frühstücksbüffet war okay, wenn man keine großen Ansprüche stellt.
Stayed 6 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Não gostamos: Quarto com cheiro de mofo, vazamento no banheiro e Atendimento das recepcionistas. Gostamos: Simpatia da zeladora e do ajudante.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Very celan, confortable bed, Great location, the breakfast was good
Stayed 4 nights in Aug 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el hotel, es pequeño pero muy cómodo. Las instalaciones están en buenas condiciones, pero en el baño había un problema con el drenaje, a pesar de que se estaba remodelado.
Stayed 2 nights in Aug 2019

8/10 Good

grecia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. We were moved to their second location but it worked out fine. The breakfast was delicious and everyone was accommodating and helpful.
Stayed 2 nights in Aug 2019

8/10 Good

Gaëlle

Liked: Cleanliness, property conditions & facilities, room comfort
Joli hôtel très bien situé, très propre. Personnel ok mais indifférent Un peu bruyant la nuit car dans la zone touristique et aucune isolation avec la rue.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe localisation. Près de tout. Très propre et personnel sympathique.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Room with no window, had to have the lights on during the day, small bathroom, no closet, old furtinure,
Stayed 3 nights in May 2019

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

SONIA ALEJANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Everything was fine. Nice staff good location..........
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Limpio, muy central, bien situado para recorrer la Ciudad Amurallada.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
This property has a good location in the walled city, though the property itself is a bit disappointing. The rooms are really small and difficult to navigate the room if more than a couple of days. I traveled as a Solo and found difficult time with room, and can imagine two persons would be a relationship test. Staff are very nice and cleanliness is OK
Stayed 5 nights in Feb 2019

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint

Excellent customer service for late night check in.
Stayed 1 night in Jan 2019

10/10 Excellent

Alain, BOGOTÁ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecta ubicación y muy buena relación calidad/precio.
Stayed 1 night in Nov 2018

8/10 Good

Dean, Panama

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location inside the old city in a historic building. Very good breakfast. The desk staff always seemed to be in a bad mood and bothered by any inquiry. that was the only shortfall of an otherwise nice place to stay.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018