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Hotel Casa Castel

3.5 star property
Hotel with free breakfast, near Clock Tower

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Photo gallery for Hotel Casa Castel

Porch
Property amenity
Front of property
Superior Double Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets
Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
In-room safe
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 25a No. 21a - 72, Manga Av. De la asamblea, Cartagena, 130001

What's nearby

  • Port of Cartagena - 11 min walk - 0.6 miles
  • Cartagena de Indias Convention Center - 3 min drive - 1.1 miles
  • Clock Tower - 3 min drive - 1.3 miles
  • Walls of Cartagena - 4 min drive - 1.5 miles
  • Bocagrande Beach - 5 min drive - 2.2 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪El Trebol - ‬6 min walk
  • ‪Cosechas Manga - ‬8 min walk
  • ‪Brasa Loca - ‬3 min walk
  • ‪Shawarma Khala Light - ‬8 min walk
  • ‪Sr. Miyagi Sushi Express - ‬7 min walk

About this property

Hotel Casa Castel

Hotel near Cartagena de Indias Convention Center
Consider a stay at Hotel Casa Castel and take advantage of free cooked-to-order breakfast, a rooftop terrace, and a garden. Free in-room WiFi and laundry facilities are available to all guests.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Concierge services, luggage storage, and a 24-hour front desk
  • Tour/ticket assistance
Room features
All guestrooms at Hotel Casa Castel have perks such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour pool access
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between April 8 and April 9.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
24-hour pool access
Only registered guests are allowed in the guestrooms

Property is also known as

Castel Cartagena
Hotel Castel Cartagena
Hotel Castel Cartagena HMC
Hotel Castel HMC
Castel Cartagena HMC
Castel HMC
Hotel Casa Castel Hotel
Hotel Casa Castel Cartagena
Hotel Castel Cartagena by HMC
Hotel Casa Castel Hotel Cartagena

Frequently asked questions

Does Hotel Casa Castel have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Hotel Casa Castel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Castel?

Self parking is free at this property.

What time is check-in at Hotel Casa Castel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Casa Castel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Casa Castel located?

Located in Manga, this hotel is within 1 mi (2 km) of Santa Cruz Marina and Cartagena de Indias Convention Center. Fuerte Pastelillo and Cartagena Fishing Club are also within 15 minutes.

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Hotel Casa Castel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 48 out of 99 reviews
Rating 8 - Good. 27 out of 99 reviews
Rating 6 - Okay. 10 out of 99 reviews
Rating 4 - Poor. 6 out of 99 reviews
Rating 2 - Terrible. 8 out of 99 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10

I love the service, the room was nice and clean. Wife not so good. But is ok.
Stayed 1 night in Jan 2021

2/10

Nunca abrieron la puerta nos quedamos hasta media noche, fue una experiencia muy triste, teníamos mucha ilusión de conocer Cartagena pero nos dejaron en la calle y cobraron 40 dólares de mi tarjeta, espero que no le pase a nadie esto.
Stayed 1 night in Jan 2021

10/10

Pessoal muito respeitoso e amavel. Excelente cafe da manha. Boa localizacao em uma rua sem saida no bairro de manga. Bem perto da cidade murada e Castelo San Felipe
Stayed 5 nights in Dec 2020

10/10

Super clean hotel very nice employees well situated in the safer Manga area
Stayed 6 nights in Nov 2020

10/10

I had a room with leaking shower and vanity. Also they were renovating the plumbing while I was there so I had a lots of interruptions. My score would have been higher because I loved the castle design. Check in was slow. Breakfast was good. Tv had plenty of channels. The pool was Devine. In a quieter location so it suited me. Bed was adequate. Restaurants close by.
Stayed 4 nights in Feb 2020

10/10

staff were very nice
Stayed 1 night in Feb 2020

8/10

Stayed 1 night in Jan 2020

2/10

La atención del personal no es la adecuada, ya que la recepcionista no suele dar soluciones, no cumplieron con el traslado del aeropuerto que estaba contratado, no permitieron usar la piscina. No recomiendo usar el hotel
Stayed 1 night in Jan 2020

6/10

Stayed 1 night in Dec 2019

8/10

Excelente servicio, muy agradable el sitio y su ubicacion ideal. Recomendado!
Stayed 3 nights in Nov 2019

8/10

I like their homemade breakfast and big room and big bed
Stayed 2 nights in Nov 2019

8/10

El hotel se encuentra en una buena zona lo que nos facilito tener fácil acceso, tiene instalaciones aceptables, el desayuno rico, lo malo es que la piscina estaba sucia y había muchos zancudos.
Stayed 2 nights in Nov 2019

4/10

Estuvimos solo la noche de 1 de noviembre y la mañana del 2 de noviembre. En general la relación precio/calidad es adecuada, pero lamentablemente me robaron de la maleta una muda de ropa nueva y una crema de manos. Estoy segura que fue en el hotel porque fue en el único lugar donde la maleta estuvo sin seguro. No pude dejar el comentario antes porque estaba sin internet.
Stayed 1 night in Nov 2019

2/10

Nem chegamos a entrar no quarto, assim que chegamos na recepção fomos informados que o hotel estava com problemas, e nos enviaram para outro hotel que fica muito longe, queríamos ficar em manga porque vamos fazer um cruzeiro, mas nos mandaram para Marbella perto do aeroporto O hotel que nos mandaram era muito bom, o problema foi só esse inconveniente de ter que trocar de hotel, e nem nos mandaram nenhum email ou mensagem avisando.
Stayed 1 night in Oct 2019

8/10

Stayed 3 nights in Sep 2019

6/10

Stayed 1 night in Aug 2019

8/10

Friendly and helpful staff, good restaurant recommendations, and delicious homemade breakfast
Stayed 1 night in Aug 2019

10/10

Stayed 9 nights in Jul 2019

8/10

Stayed 2 nights in Jul 2019

4/10

Had issues with booking this property and then they sent me in circles trying to cancel it and get my money back. Long story short, didn’t get my money back. They did communicate with me in a somewhat timely fashion though. Didn’t stay here though, so I can’t comment on anything related to that.
Stayed 2 nights in May 2019

10/10

Excelente atencion y lugar muy acogedor. La limpieza muy bien y las habitaciones con espacio suficiente el desayuno muy rico
Stayed 3 nights in May 2019

10/10

Es un hotel pequeño pero tiene todo, muy cómodo, regresaría ahí
Stayed 3 nights in May 2019

10/10

Stayed 3 nights in May 2019

6/10

I was only staying for one night. When I arrived at the hotel I was told that there was a problem with the AC in my room and there were no more rooms so they sent me to another hotel that they paid for. I wish I could have stayed at this hotel because it seemed very nice and the surrounding area looked pretty interesting as well.
Stayed 1 night in Apr 2019

10/10

Muy buena atención, bien ubicado y comodo, no dudo en recomendarlo!
Stayed 1 night in Mar 2019