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Hotel Casa Lola Deluxe Gallery

Property class: 4

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Photo gallery for Hotel Casa Lola Deluxe Gallery

A rooftop pool area with lounge seating, a small pool, and surrounding greenery. - Hotel Casa Lola Deluxe Gallery (Cartagena)
Creator video - submitted by ExplorationsWithDawn
A corridor with potted plants and a decorative railing. - Hotel Casa Lola Deluxe Gallery (Cartagena)
A restaurant with a checkered floor, black and white pendant lights, and framed pictures on the walls. - Hotel Casa Lola Deluxe Gallery (Cartagena)
A spacious bedroom with a large bed, a wooden ceiling, and a bookshelf filled with books. - Hotel Casa Lola Deluxe Gallery (Cartagena)
Located close to Plaza de la Trinidad and Centenary Park, Hotel Casa Lola Deluxe Gallery provides an airport shuttle, a swim-up bar, and a poolside bar. Indulge in a deep-tissue massage, a manicure/pedicure, and a body treatment at the onsite spa. The on-site Caribbean cuisine fine-dining restaurant, RESTAURANTE Doña Lola, offers brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a terrace and an art gallery on site.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

A hotel room with a bed, a desk, and a chair. There is a wall with patterned fabric hanging above the bed.

Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

A cozy living room with a staircase, a fireplace, and a dining area.

Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Luxury Suite

A bedroom with a large bed, multiple pillows, a nightstand, a lamp, and a window with a view of greenery.

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Suite

A spacious bedroom with a large bed, wooden beams, stone walls, and a high ceiling.

Presidential Suite

  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room

A hotel room with a large bed, a desk, a television, and a cowhide rug.

Superior Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located near a boardwalk/promenade, Hotel Casa Lola Deluxe Gallery is in Cartagena Walled City neighborhood and is connected to the convention center. Plaza de la Trinidad and India Catalina Monument are notable landmarks, and the area's natural beauty can be seen at Centenary Park. Cartagena de Indias Convention Center and Centro Comercial La Serrezuela are two other places to visit that come recommended. Visit our Cartagena travel guide
Map
Calle del Guerrero No 29 - 108, Cartagena, Bolivar, 7516

What's nearby

  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    5 min walk - 0.3 miles
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    6 min walk - 0.4 miles
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    8 min walk - 0.4 miles
  • Plaza de la Trinidad
    2 min walk - 0.1 miles
  • India Catalina Monument
    6 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    18 min drive

Restaurants

  • Colombitalia
    1 min walk
  • Café Morena
    2 min walk
  • Di Silvio Trattoria
    2 min walk
  • Doña Lola
    1 min walk
  • Celele
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (COP 25,000 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: COP 95,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • RESTAURANTE Doña Lola

Things to do

  • 2 outdoor pools
  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per night
1 total (up to 26 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 95000 per person
  • Airport shuttle fee: COP 100000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: COP 25000 per day(66 ft away; open 24 hours)
  • Pet fee: COP 50000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Casa Lola Deluxe Gallery have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–7:00 PM.

Is Hotel Casa Lola Deluxe Gallery pet-friendly?

Yes, Hotel Casa Lola Deluxe Gallery allows pets (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of COP 50000 per pet, per night.

What time is check-in at Hotel Casa Lola Deluxe Gallery?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Casa Lola Deluxe Gallery?

Check-out is at noon.

Does Hotel Casa Lola Deluxe Gallery provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of COP 100000 per vehicle applies.

Where is Hotel Casa Lola Deluxe Gallery located?

Located in Cartagena Walled City, this spa hotel is steps from Plaza de la Trinidad and Centenary Park. Cartagena de Indias Convention Center and India Catalina Monument are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Lola Deluxe Gallery Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 371 out of 556 reviews
Rating 8 - Good. 108 out of 556 reviews
Rating 6 - Okay. 38 out of 556 reviews
Rating 4 - Poor. 22 out of 556 reviews
Rating 2 - Terrible. 17 out of 556 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in the heart of Getsemani. Very helpful staff. Great stay overall.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! The hotel was comfortable, the service was good, and overall, I really enjoyed my experience. Duben and Mauricio were great and helped make my stay even better. I would definitely consider staying here again on my next visit. My only suggestion would be to provide clearer information about the cost of adding a second guest before check-in. Since Expedia didn’t offer an option to add a second person when booking, I had to pay extra at the hotel. Having this information upfront would help guests plan accordingly and avoid unexpected costs at check-in.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Casa Lola Deluxe Gallery for a group of eight celebrating a friend's birthday, and it exceeded every expectation. Each room was gorgeous and had its own distinct personality, which made the stay feel personal rather than cookie-cutter. The location was excellent, with restaurants, shops and sights all an easy walk away. The service was the real standout. The whole team was friendly, attentive and clearly cared about making our trip great. Mauricio at the front desk and Duber were especially helpful and made everything easy for our group. Meals at the restaurant were delicious, our waitress was a delight, and the bartender on the rooftop Monday afternoon (October 19th) was fantastic. Great rooms, great location and genuinely great people. I'd stay here again in a heartbeat.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the second you walk in, the beauty of this place takes your breath away. The design, the art, and the lush details in every corner hit the perfect balance of historic elegance and vibrant charm. It is easily one of the most stunning hotels I have ever seen. ​The staff here are truly exceptional. Every single person on the team went out of their way to make me feel welcome, cared for, and completely at home. Their warmth and incredible attention to detail made the entire stay unforgettable. ​I am already finding every excuse possible to come back. If you are on the fence about booking Casa Lola, don't hesitate for a second!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfection, staff and service 10/10.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly how I thought it would be - an absolute paradise. I stayed here with my best friend for spring break and it was all I could ask for. Amazing amenities, incredibly helpful staff, and an atmosphere of paradise. Thank you Casa Lola - I will DEFINITELY be back!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very lovely boutique hotel. We upgraded to a suite because it was a very great price to do so, and our room was lovely and a great size. The staff were extremely nice and helpful. The drinks at the bar were delicious. The hotel is in a great and convenient area. I’d recommend this hotel to anyone visiting Cartagena.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff. Beautiful hotel with different but very nice rooms.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Casa Lola Cartagena was amazing from start to finish! The staff went above and beyond to make sure I was comfortable. They were incredibly helpful and accommodating every step of the way. They were able to get me into my room an hour earlier than check-in, which was a huge help after traveling. They also accommodated my request for a 6:00 PM late checkout without any issues. Anytime I needed assistance or had a question, the staff was quick to help with a smile. The room was absolutely beautiful, clean, and well maintained. If you’re thinking about booking here, I highly recommend getting one of the suites they’re spacious, gorgeous, and make the experience even more special. I truly have no complaints. Casa Lola exceeded my expectations, and I would definitely stay here again the next time I’m in Cartagena!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff friendly, great area if you wanna be in the middle of it all.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
One of my best vacation. Service was unbelievable. Location was great. Anything you can think the service was there for you. I felt at home. Definitely coming back.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an ideal location. Loved the rooftop area to chill on the cabanas. The staff throughout were friendly and attentive.
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excellent staff, great location, worth of every penny.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful experience staff is very accommodating. Food is delicious. Rooms are very decorative and comfortable absolutely gorgeous Property and the perfect location 10 out of 10.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and were attentive during our stay. The breakfast was wonderful. We enjoyed the cocktail menu and apps.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area! Many options for shopping and dining. Easily can explore the city.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love!

Absolutely loved this hotel! It’s beautiful, unique and in a great, central location.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms where clean, front desk employees where helpful..
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, and wonderful customer service!
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays I have ever had in many years. The Casa Lola team responded promptly through WhatsApp and arranged transportation for our arrival and early-morning departure. Mauricio was waiting for us when we arrived and immediately began arranging for our room to be prepared. While we waited, he welcomed us with drinks, provided all the information we needed, and gave us a quick tour of the hotel. By the time the tour was finished, our room was ready. We had arrived earlier than the standard check-in time because of our flight schedule, but the team accommodated us without difficulty. To our surprise, they also upgraded us to one of the hotel’s finest suites—the Presidential Suite. Mauricio and the team made us feel genuinely welcomed from the moment we arrived and exceeded all our expectations. During our stay, Christian, Jason, José, Duber, and the entire team were attentive and regularly checked whether we needed anything. Jason arranged a spa appointment within hours despite the short notice. The hotel has distinctive artwork and décor, a lovely rooftop pool and bar, and an excellent restaurant where we enjoyed dinner with live violin music. The Getsemaní location is perfect for walking to restaurants, attractions, and Cartagena’s Walled City. Everything worked well throughout our stay, and Christian made our early checkout quick and stress-free. Casa Lola delivered an exceptional experience from beginning to end, and we would gladly return.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has amazing architecture, great breakfast and the location close to all the nightlife of Cartagena. Everyone was so attentive and the massage with Yolanda was amazing
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Casa Lola was great! The staff was so helpful and welcoming with each thing we needed. Each time we left/returned we were welcomed by air conditioning in the lobby. The design of the hotel is incredible and very unique.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff. Best roof top And pools In town. Quiet, chic, well curated…. It feels like home!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hospitality of this hotel was so amazing! Beautiful eclectic hotel, delicious food and drinks, clean rooms, and an excellent customer service. A big shoutout to Mauricio and the rest of the Casa Lola crew for their incredible service!
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience in Cartagena

Our stay at hotel Lola was great the staff is kind and welcoming and the restaurant is delicious. The hotel is situated in a perfect spot of Getsemaní with lots of beautiful streets to walk and lovely at night if you like the night life.
Stayed 3 nights in Jul 2024