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Hotel Casa Don Sancho by Mustique

4.0 star property
Hotel with free breakfast, steps from Teatro Heredia

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Photo gallery for Hotel Casa Don Sancho by Mustique

Outdoor pool
Suite | Premium bedding, minibar, in-room safe, blackout drapes
Lobby lounge
Meeting facility
Hallway

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, blackout drapes

Suite

Highlights

Balcony
Air conditioning
LCD TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, blackout drapes

Superior Suite

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, blackout drapes

Classic Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Centro Historico, Cra. 4ta Cll, Don Sancho N 36 126, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 6 min walk - 0.4 miles
  • San Pedro Claver Church and Convent - 8 min walk - 0.4 miles
  • Cartagena de Indias Convention Center - 8 min walk - 0.5 miles
  • Las Bovedas - 9 min walk - 0.5 miles
  • San Felipe de Barajas Castle - 19 min walk - 1.0 mile

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Cafe La Manchuria - ‬3 min walk
  • ‪Pink Dolphin - ‬3 min walk
  • ‪Pastelería Mila - ‬2 min walk
  • ‪Cafe De La Mañana - ‬2 min walk
  • ‪Restaurante Robert Sazon Monposino - ‬2 min walk

About this property

Hotel Casa Don Sancho by Mustique

Upscale boutique hotel near San Pedro Claver Church and Convent
Located close to Teatro Heredia and Cartagena Cathedral, Hotel Casa Don Sancho by Mustique provides free full breakfast, a rooftop terrace, and a garden. Treat yourself to a deep-tissue massage or other spa services. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), 1 meeting room, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and a front-desk safe
  • Concierge services, a banquet hall, and an elevator
Room features
All guestrooms at Hotel Casa Don Sancho by Mustique offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Ceiling fans, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 65000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Don Sancho
Casa Don Sancho Mustique
Casa Don Sancho Mustique Cartagena
Casa Don Sancho Mustique Hotel
Casa Don Sancho Mustique Hotel Cartagena
Hotel Casa Don Sancho Mustique Cartagena
Hotel Casa Don Sancho Mustique
Casa Don Sancho By Mustique
Hotel Casa Don Sancho by Mustique Hotel
Hotel Casa Don Sancho by Mustique Cartagena
Hotel Casa Don Sancho by Mustique Hotel Cartagena

Frequently asked questions

Does Hotel Casa Don Sancho by Mustique have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa Don Sancho by Mustique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Don Sancho by Mustique?

This property doesn't offer parking.

What time is check-in at Hotel Casa Don Sancho by Mustique?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Don Sancho by Mustique?

Check-out is at noon.

Does Hotel Casa Don Sancho by Mustique provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 65000 applies.

Where is Hotel Casa Don Sancho by Mustique located?

Located in Cartagena Walled City, this boutique hotel is within a 5-minute walk of Teatro Heredia, Santo Toribio Church, and Cartagena Cathedral. San Pedro Claver Church and Convent and Fernandez Madrid Park are also within 10 minutes.

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Hotel Casa Don Sancho by Mustique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 92 out of 99 reviews
Rating 8 - Good. 6 out of 99 reviews
Rating 6 - Okay. 1 out of 99 reviews
Rating 4 - Poor. 0 out of 99 reviews
Rating 2 - Terrible. 0 out of 99 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommand Casa Don Sandro. I would give it a 11 on 10! Everything was simply perfect in that Small boutique Hostel. The place, the location, the personnel, the service, Everything was perfect!… We felt like VIP from our arrival to our departure.
Stayed 4 nights in Apr 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything. View of the sea from the rooftop jacuzzi.
Stayed 3 nights in Mar 2025

10/10 Excellent

Henrik Bach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

12 out of 10

This hotel is a small gem. Excellent everything including service which was outstanding. Their ceviche was the best in town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful, well located and the staff is friendly and helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and welcoming, my experience was unbeatable, I can recommend it as one of my best experiences, beautiful and cozy tranquility, Its service is very professional and careful, its employees are super attentive
Stayed 8 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel. Very quiet and lovely staff. The hotel felt only for us. Hopefully we stay here again soon!
Stayed 2 nights in Aug 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful and clean property. We stayed in the superior suite which was very nice. Understand luxury for the price. The staff was professional, courteous and caring. We could not have asked for more. This hotel does not disappoint!
Stayed 7 nights in Aug 2024

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming, discrete hotel with chill vibes

I had a great stay. This hotel is super central but located down a quieter side street which is perfect, especially on the weekend. The staff is lovely and the arepas for breakfast each morning with homemade hot sauce and fresh squeezed fruit juice hit the spot.
Stayed 5 nights in Aug 2022

10/10 Excellent

Lissette Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic

It's a cute boutique hotel. Staff is very professional and friendly. Location is great - quiet street but walking distance to the action. We enjoyed our stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

David John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a boutique hotel … small and convenient. If you like big chain hotels this is not for you. If you like small and quiet hotels with character and old world charm with excellent staff and a first class location then this is a great choice.
Stayed 7 nights in Jul 2022

10/10 Excellent

Miranda

Liked: Staff & service, amenities, property conditions & facilities
Great property! Beautifully decorated and well kept. The hotel is very centric and everything you want to see is within walking distance. The staff was extremely friendly, proactive and efficient. They will go above and beyond to make your stay as comfortable as possible.
Stayed 3 nights in Jul 2022

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised! I did not have high expectations thinking it was just a bed & breakfast type of place which I usually don’t like. This turned out to be a slice of paradise. Everything was top notch! I will definitely stay again and again. Serene, gorgeous, decor amazing high quality, staff were very sweet. Food was delish. We have dinner one night and it was excellent.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying here. The staff are amazingly kind and helpful. I absolutely love them. The only issue I had this time and it’s more with the way the payment system is run. So I payed them $10000 as I arrived for my three nights. The day we were leaving I had $76 in incidentals to pay. Their cc machine couldn’t connect with my bank so I said you have my card details just charge it when it’s back up. My taxi was outside waiting and I had a flight to catch, they refused to let me leave. Made me feel like they thought I would not pay them the measly $76. Eventually after about half an hour I guess they called the owner who sent me a link to pay online. I don’t blame the staff at all. However the owner needs to change to a better policy as this left a bad taste in my mouth. I still love the place, location, food and above all the staff though.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

8/10 Good

MARIA JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es espectacular y el personal es muy servicial. El único detalle es que tuvieron un descuido al hacer la limpieza de la habitación y perdieron mi camisón de dormir. Deberían revisar bien la ropa de cama antes de llevarla a la lavandería.
Stayed 4 nights in Feb 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Gladwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos problemas con el agua ya que solo salía caliente. Eso debe remediarse. Llamamos a 2 personas para reparar y no lo hicieron.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jorge Sanchez Armass

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2023

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel y sus habitaciones son muy lindos, llenos de detalles que te hacen sentir muy cómodo y bien recibido. El personal es excelente, son todos muy amables; en especial Esthefany y Nairo nos atendieron con mucho esmero en cualquier aspecto que les solicitamos. La limpieza, la ubicación del hotel, sus instalaciones y todo su personal fueron excelentes. Definitivamente esta estancia fue parte muy importante para valorar nuestro viaje a Cartagena como una experiencia muy grata.
Stayed 4 nights in Aug 2022

10/10 Excellent

Rasmus Gottenborg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing
Stayed 2 nights in Jun 2022

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed property with 5-star service. The staff, Nairo, Nelson, Edwin, & Stefanie were absolutely wonderful and were so helpful during our first time in Cartagena. The Spanish Colonial home was the highlight of our trip and a great way to always start and end our day. The dining suggestions from the staff were superb.
Stayed 4 nights in May 2022

10/10 Excellent

Jose Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most pleasant stays I have ever had!
Stayed 6 nights in May 2022

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. People did everything in their power to make my stay more comfortable, including an early check in and late check out. Edwin, the concierge, was very helpful and friendly throughout my stay. I highly recommend this hotel.
Stayed 2 nights in Apr 2022

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Amazing beautiful clean property with the best stuff ever.
Stayed 5 nights in Nov 2021