Hotel Cartagena Plaza

4.0 star property
Beach spa retreat walking distance from Rio Cartagena Casino

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Cartagena Plaza

Photo gallery for Hotel Cartagena Plaza

Outdoor pool, sun loungers
Exterior
Business Room, Concierge Service, Tower | In-room safe, desk, free WiFi, bed sheets
Lobby sitting area
Lobby sitting area

Overview of Hotel Cartagena Plaza

7.6

Good

Popular amenities

  • All inclusive
  • Restaurant
  • Bar
  • Room service
  • Breakfast included
  • Pool

Explore the area

Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001
  • Popular LocationBocagrande Beach1 min walk
  • Popular LocationJuan Valdez Café1 min walk
  • Popular LocationRio Cartagena Casino4 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)19 min drive

Room options

Woman Room

cleanliness

Highlights

Air conditioning
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
Iron/ironing board
Desk
  • 2 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room (Tematic Room)

cleanliness

Highlights

Air conditioning
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Minibar
Daily housekeeping
Iron/ironing board
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

Superior Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
LCD TV
Sofa bed
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
LCD TV
Sofa bed
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, Business Lounge Access

cleanliness

Highlights

Air conditioning
Free minibar items
LCD TV
Pillow menu
Private bathroom
Hair dryer
Minibar
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Business Room, Concierge Service, Tower

cleanliness

Highlights

Air conditioning
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Superior Room, Ocean view

cleanliness

Highlights

Air conditioning
LCD TV
Sofa bed
Private bathroom
Hair dryer
Minibar
Daily housekeeping
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room Superior With Street View

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Twin Sofa Bed and 2 Double Beds

Room Superior

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Room Executive

  • Sleeps 2
  • 2 Double Beds

Similar properties

About the neighborhood

Cartagena

Hotel Cartagena Plaza is located in Bocagrande, a neighborhood in Cartagena, and is in a shopping district and on the waterfront. Bodeguita Dock and Cartagena Fishing Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bocagrande Beach and Castillo Grande Beach. Rio Cartagena Casino and Plaza Bocagrande Commercial Center are two other places to visit that come recommended.

What's nearby

  • Bocagrande Beach - 1 min walk
  • Rio Cartagena Casino - 4 min walk
  • Castillo Grande Beach - 17 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • Juan Valdez Café - 1 min walk
  • Leña Y Carbón - 4 min walk
  • Ely Café de la Casa - 2 min walk
  • El Punto Múltiple del Sabor - 3 min walk
  • Tacna - 4 min walk

About this property

Hotel Cartagena Plaza

Upscale family-friendly hotel near Bocagrande Beach
Located close to Rio Cartagena Casino and Castillo Grande Beach, Hotel Cartagena Plaza provides a free breakfast buffet, a nightclub, and a poolside bar. Take some time to relax at the onsite spa. Enjoy a meal at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a terrace and a playground.
Other perks include:
  • An outdoor pool with sun loungers
  • Babysitting (surcharge), a front-desk safe, and beach umbrellas
  • A porter/bellhop, concierge services, and a ballroom
  • Luggage storage, tour/ticket assistance, and smoke-free premises
  • Guest reviews give good marks for the beach locale and helpful staff
Room features
All 311 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks, and phones

All inclusive details

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Restaurant Le Place

Things to do

  • Arcade/game room
  • Children's club
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Plaza have a pool?

Yes, this property has an outdoor pool.

Is Hotel Cartagena Plaza pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Cartagena Plaza?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Cartagena Plaza?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Cartagena Plaza?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Cartagena Plaza located?

This family-friendly Cartagena hotel is located on the waterfront, within a 5-minute walk of Bocagrande Beach and Rio Cartagena Casino. Plaza Bocagrande Commercial Center and Castillo Grande Beach are also within 1 mi (2 km).

Hotel Cartagena Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 245 out of 806 reviews" "
Rating 8 - Good. 275 out of 806 reviews" "
Rating 6 - Okay. 167 out of 806 reviews" "
Rating 4 - Poor. 67 out of 806 reviews" "
Rating 2 - Terrible. 52 out of 806 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Audrianna, Athens

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Monica

Disliked: Staff & service, property conditions & facilities
Terrible WiFi. Had to use the lobby for WiFi - manager didn’t seem to care
Stayed 5 nights in Feb 2024

6/10 Okay

Chanda

Liked: Cleanliness
Overall its a nice place. Pros: clean, secure, across from the beach, close to shops and 10 minutes from the major sites. Cons: not a lot of food options. Paid for all inclusive it only included buffet option. As a plant based pescatarian most choices had diary and meat so I had to pay to eat at other places. There was construction happening all day and loud music mid day to late night so it was hard to rest and work remotely.
Stayed 4 nights in Feb 2024

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

John Jairo

Traveled with partner
Liked: Amenities
Staff was amazing
Stayed 3 nights in Jan 2024

10/10 Excellent

hasib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: - service staff - VIP rooms cleaned well with free minibar refills, and beach towels refills, modern power control, fan, Netflix etc. - beautiful room despite some visible aesthetic damage here and there - close proximity to beach & stores/restaurants - free breakfast butlers lounge area Negatives: - by some standards general areas surrounding hotel could be considered run down but this would apply to the entire town - rooftop pool is small in size and pretty full. Rooftop views not good as screen blocks your view - free breakfast was mediocre not enough meat-free options Overall 5/5
Stayed 7 nights in Dec 2023

2/10 Terrible

Margaret

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Marvin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I like the attention the service ..
Stayed 5 nights in Dec 2023

6/10 Okay

Joao, Astoria

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023