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Casa Amanzi Cartagena by Bernalo Hotels

3.0 star property
Hostal with free breakfast, 8-minute walk to Clock Tower

Choose dates to view prices

Photo gallery for Casa Amanzi Cartagena by Bernalo Hotels

Building design
Interior
View from property
Interior
Superior Room | In-room safe, free WiFi, bed sheets
Casa Amanzi Hotel Cartagena is a perfect base for experiencing the city's rich culture. Guests enjoy continental breakfast, a daily manager's reception, WiFi, a tranquil rooftop terrace, and a garden where visitors can savor coffee from the onsite cafe.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room | In-room safe, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
TV
Private bathroom
Microwave
Coffee/tea maker
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Room

Junior Room | In-room safe, free WiFi, bed sheets

Junior Room

Highlights

Air conditioning
TV
Private bathroom
Microwave
Coffee/tea maker
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Private bathroom
Microwave
Coffee/tea maker
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Family Room

Highlights

Air conditioning
TV
Private bathroom
Microwave
Coffee/tea maker
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
CARRERA 10 # 30-16, BARRIO GETSEMANI, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center - 5 min walk - 0.3 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Walls of Cartagena - 6 min walk - 0.4 miles
  • San Felipe de Barajas Castle - 10 min walk - 0.5 miles
  • Bocagrande Beach - 3 min drive - 1.3 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪El Cabildo Gastromar - ‬1 min walk
  • ‪Beer Lovers Tap Room - ‬1 min walk
  • ‪Colombitalia - ‬1 min walk
  • ‪Libertario Coffee Co. & Roasters - ‬1 min walk
  • ‪Malagana Café & Bar - ‬1 min walk

About this property

Casa Amanzi Cartagena by Bernalo Hotels

Hostal near Clock Tower
Cartagena de Indias Convention Center is located near Casa Amanzi Cartagena by Bernalo Hotels, which provides free continental breakfast, a free daily manager's reception, and a rooftop terrace. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
  • A front-desk safe
Room features
All guestrooms at Casa Amanzi Cartagena by Bernalo Hotels have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with cable channels
  • Microwaves, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hostal Casa Victoria
Hostal Casa Victoria Cartagena
Hostal Casa Victoria Hostel
Hostal Casa Victoria Hostel Cartagena
Casa Victoria Cartagena
Hostal Casa Victoria
Casa Amanzi Hotel Cartagena
Hotel Casa Victoria Cartagena
Casa Amanzi Cartagena by Bernalo Hotels Hostal
Casa Amanzi Cartagena by Bernalo Hotels Cartagena
Casa Amanzi Cartagena by Bernalo Hotels Hostal Cartagena

Frequently asked questions

Is Casa Amanzi Cartagena by Bernalo Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Amanzi Cartagena by Bernalo Hotels?

Casa Amanzi Cartagena by Bernalo Hotels doesn't offer parking.

What time is check-in at Casa Amanzi Cartagena by Bernalo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Amanzi Cartagena by Bernalo Hotels?

Check-out is at 1 PM.

Where is Casa Amanzi Cartagena by Bernalo Hotels located?

Located in Cartagena Walled City, this hostal is within a 10-minute walk of Centenary Park and Clock Tower. Plaza de la Trinidad and Santisima Trinidad Church are also within 5 minutes.

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Reviews

Casa Amanzi Cartagena by Bernalo Hotels Reviews

7.4

Good

7.0

Cleanliness

7.0

Location

7.6

Staff & service

7.2

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 52 out of 151 reviews
Rating 8 - Good. 41 out of 151 reviews
Rating 6 - Okay. 23 out of 151 reviews
Rating 4 - Poor. 16 out of 151 reviews
Rating 2 - Terrible. 19 out of 151 reviews

Reviews

10/10 Excellent

Yvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, good attention

It was a good experience, good rooms, good bed, air condition, internet, nice location, nice people, everithing was perfect
Happy new year sing at the lobby
Nice roof top
Getsemani , near the hotel
Stayed 5 nights in Dec 2024

8/10 Good

Vagn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good location. Nice pool. Friendly staff. The area is vibrant and maybe not so kid friendly in the evenings
Stayed 2 nights in Dec 2024

2/10 Terrible

Dyther

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Average
Stayed 1 night in Dec 2024

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was advertised as an hotel when it was really a hostel. I didn’t stay my entire time, I left after two days which unfortunately caused me to lose money on the remaining 3 nights I had left.

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scammers, con artists, liars, 'estafadores'. Filthy, disgusting, congested, falsely advertised.
Stayed 4 nights in Jul 2023

2/10 Terrible

Sophia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

They didn't have any hot water!!
Stayed 5 nights in Feb 2024

2/10 Terrible

Johanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad bad.

Dry poor Hotel. No service the bed will not Be made the sheets are too small. Mold everywhere no window. A blinded one to the hallway which does not open. Berry dirty everywhere. I can not recommend this to anyone.
Stayed 2 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. The area bad for gingos
Stayed 10 nights in Sep 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Aug 2025

10/10 Excellent

Karla Abril

Liked: Staff & service
Buena ubicación y muy tranquilo
Stayed 1 night in Jun 2025

8/10 Good

Cheyenne

Es un lugar muy accesible y céntrico, al salir de las calles ya te encuentras en el ambiente caribeño, sólo detalles de mantenimiento en la habitación pues fallaba la puerta de la regadera y la tapa del retrete se movía, también en ocasiones no había las toallas suficientes. Ocupé el servicio de lavandería y fue satisfactorio.
El jacuzzi muy agradable y limpio.
Stayed 3 nights in May 2025

8/10 Good

Daz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel -but sort the hot tubs out!

Great place to stay central for everything and most important angle good air on and shower Downside -hot tub (dirty) Don’t ask for more than one orange juice at breakfast you think the guy squeezed it with his bare hands )
Stayed 1 night in Apr 2025

8/10 Good

Francisco Javier

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El baño puy pequeño, la puerta no cerraba, las 24 horas del día tirándose ague de la tasa, las puertas de la regadera no cerraban mojandose todo el piso de afuera, las pinturas y muebles de mala calidad
Stayed 5 nights in Mar 2025

10/10 Excellent

Carlos Javier Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, specially Paula and the breakfast club. Didnt like the lack of hot water but it was really not necessary. Would stay again, mostly for the excellent location...
Stayed 3 nights in Feb 2025

10/10 Excellent

SAUL EDUARDO

Liked: Amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Feb 2025

6/10 Okay

Antonio c M

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel na rua da muvuca onde tudo acontece

Hotel bem localizado, perto da Praça San Domingo e do Castelo de San Filipe. Nessa rua há bastantes bares e restaurantes com variedades de comidas, incluindo as típicas da região. Há também bastante casas de câmbios o que facilita na hora da troca, assim como agências com pacotes de passeio pra todos os gostos. Porém, tem que ter cuidado com os golpistas da rua que ficam abordando as pessoas pra trocar dólar ou euro, fuja que é cilada. Sobre o hotel. Os donos investiram na recepção, na parte externa do prédio, nas escadas, iluminação, chave eletrônica na porta dos quartos e esqueceram dos quartos, o que deixa a desejar. O quarto é um cubículo, pra não dizer uma caixa de fósforo, muito pequeno. Não tem espaço pra nada, o mesmo acontece com o banheiro que é bastante pequeno e não tem água quente, suporte pra sabonete no box e o que eu minha esposa ficamos a pia tinha vazamento. O quarto não tinha ventilação o que gerou muito mofo e mau cheiro (ver fotos). O chão do quarto era todo tempo molhado pela umidade, não tinha cortina no vidro da janela da porta o que incomodava na hora de dormir. A cama é de casal, colchão mediano, lençóis e fronhas branquinhos. Toalhas ásperas que enxugam pouco. Não crie expectativa com o café da manhã, pois só é oferecido duas fatias de pão ou patacones e ovos mexidos. Oferecem frutas, refresco, achocolatado, café com leite e chá de sachê. A internet oscila muito. Minha opinião: se for só pra dormir se hóspede aqui!
Stayed 4 nights in Jan 2025

4/10 Poor

Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
El baño no tenía una puerta por la que se le salía el agua fuera y el baño en general se llenaba de agua, aparte era demasiado pequeño por lo que resultaba incomodo. No cambiaban las sabanas ningún día y las toallas estaban manchadas y había que estar pidiendolas. Tampoco colocaban una toalla o similar en el baño para que el agua se centrara allí.
Stayed 4 nights in Jan 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência péssima

O atendimento é péssimo, muito desorganizado e até desagradável. O café da manhã é limitado. O quarto é pequeno e o chuveiro não tem água quente. Tem muito barulho o tempo todo. Não foi uma boa experiência e não recomendo essa pousada.
Stayed 6 nights in Jan 2025

10/10 Excellent

Anais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The room was small and the AC kept it cool which is great because it's so hot there. They don't have hot water but you don't really need it!
Stayed 2 nights in Dec 2024

4/10 Poor

Lívia

Disliked: Property conditions & facilities, room comfort

Hotel sem água quente. Não voltaríamos.

As fotos são enganosas, o quarto era bem menor e estava em péssimas condições, com muita umidade, cheiro de mofo e um banheiro com vazamento que piorava a situação - molhava o chão do banheiro e de uma parte do quarto. Mesmo após a troca de quarto, os problemas persistiram. NÃO HÁ ÁGUA QUENTE e nem potável no hotel (saia branca e leitosa da pia), e é muito barulhento, prejudicando o sono. Embora os funcionários sejam simpáticos e atenciosos, a qualidade geral do hotel não justificava o preço. Não voltaríamos. The photos were misleading, the room was smaller and in very poor condition, with significant humidity, bad odors, and a leaking bathroom that made things worse. Even after changing rooms, the issues remained. There is no hot water in the hotel, and it was very noisy. Although the staff was friendly and attentive, the overall quality of the hotel didn’t justify the price. We wouldn’t return.
Stayed 2 nights in Dec 2024

8/10 Good

Raun

Liked: Property conditions & facilities
Casa Amanzi is nicely designed, right in the center of Getsemi, with music, wall art, good food and easy walking around the Walled city. The colors are vivid everywhere. The staff at Amanzi are very helpful and always there with a ready smile.
Stayed 8 nights in Dec 2024

4/10 Poor

Adam

Disliked: Cleanliness, amenities, property conditions & facilities
The property is very run down. The plumbing is really bad and toilet runs with lots of sound throughout the night. I made a complaint to staff as I knew it would be difficult to sleep at night. They sent someone in but he couldn't really fix it and throughout all the units they were bad (this room was my second attempt). I asked if they could give partial refund, perhaps on last two days of four day reservation, and they said no but to try Orbitz/Expedia. Unfortunately conversations with Orbitz/Expedia were as bad or worse. A woman listened and asked about the issues I was having and then told me she will email the correct department (though they are Off Line) and I would hear back within 4 days. I told her that is inadequate as I wont be able to sleep, can I have someone to speak with or email. She said No that they are Off Line. I then told her that is there way of saying they will avoid all responsibility. She laughed. Terrible/Terrible experience. Staff was nice and it is in a GREAT part of town. the place is just too run down.
Stayed 4 nights in Dec 2024

8/10 Good

Evelin J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room Very affordable Yummy breakfast The only reason I gave it a 4 is because they were blaming us for burning a pillow sheet, which was clearly not us. It’s in a very safe zone, with a nice night life!
Stayed 1 night in Dec 2024

10/10 Excellent

karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thx
Stayed 9 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

No es lo que se ve en redes sociales

El servicio de recepción es malo, se fue el agua y la solución fue darnos un late check out el cual no se cumplió porque las señoritas afirmaron que regresó el agua temprano. Para darnos la compensación nos dieron un cuarto en mantenimiento que no tenía ni banca solo pudimos utilizar el baño. Adicional las habitaciones son muy muy pequeñas.
Stayed 3 nights in Nov 2024

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