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Frequently asked questions

Does Hilton Cartagena have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hilton Cartagena pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 210000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Cartagena?

Self parking is free at this property.

What time is check-in at Hilton Cartagena?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Cartagena?

Check-out is at noon.

Where is Hilton Cartagena located?

Offering direct access to the beach, this El Laguito resort is within 3 mi (5 km) of Bocagrande Beach and Palace of the Inquisition Cartagena Historical Museum. San Felipe de Barajas Castle and Rafael Nunez Museum and House are also within 6 mi (10 km).

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Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 798 out of 1186 reviews
Rating 8 - Good. 234 out of 1186 reviews
Rating 6 - Okay. 98 out of 1186 reviews
Rating 4 - Poor. 27 out of 1186 reviews
Rating 2 - Terrible. 29 out of 1186 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Noemy

Liked: Cleanliness, property conditions & facilities
Amazing place
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosa Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, the view from the room was stunning!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Area was nice. Hotel restaurant was delicious
Stayed 4 nights in Aug 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Breakfast Amazing. People there the best.
Stayed 9 nights in Aug 2025

8/10 Good

Monica C

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the Hilton was cool!
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Jul 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property & staff!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time thank you
Stayed 6 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone were great from contact before check-in throughout my stay and appreciate all the help.
Stayed 3 nights in Aug 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience here, and would highly recommend!
Stayed 4 nights in Aug 2025

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Hotel, and fantastic Customer Service
Stayed 2 nights in Aug 2025

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and attentive. The service overall was very good.The food is delicious, especially the breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place with a great staff
Stayed 2 nights in Jul 2025

8/10 Good

Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Jonelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about these place.
Stayed 3 nights in Aug 2025

8/10 Good

Belkis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food great bed comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Lurline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Treated use like family.The only draw back is that the toilets in the rooms were too low.We had a fabulous time and would recommend it to everyone.
Stayed 8 nights in Aug 2025

8/10 Good

alvara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good
Stayed 7 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for being there with family, as it was safe and it has everything one will need to have a good time
Stayed 6 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good and the bed was comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Outstanding mattresses and pillows. Great breakfast buffets.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good that security checks each guess' visitor's identification.
Stayed 6 nights in Jun 2025

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property and staff
Stayed 3 nights in Aug 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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