Four Seasons Hotel & Residences Cartagena

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Interior - Four Seasons Hotel & Residences Cartagena (Cartagena)
2 outdoor pools - Four Seasons Hotel & Residences Cartagena (Cartagena)
Exterior - Four Seasons Hotel & Residences Cartagena (Cartagena)
Meeting facility - Four Seasons Hotel & Residences Cartagena (Cartagena)
Grand Room (Premier, Colonial) | Minibar, free cribs/infant beds, free WiFi, bed sheets - Four Seasons Hotel & Residences Cartagena (Cartagena)
Luxury
5.0 star property
9.6

Exceptional

Luxury hotel near Bocagrande Beach

Close to Cartagena de Indias Convention Center and Clock Tower, Four Seasons Hotel & Residences Cartagena provides a poolside bar, a coffee shop/cafe, and a hair salon. Treat yourself to a massage, aromatherapy, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 3 bars.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

Premier Room, Accessible

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, Accessible

  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room (Colonial)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio Suite (Colonial)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Double Beds

  • 42 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Double Beds, Terrace

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Terrace

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room (Deluxe, Colonial)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Grand Room (Premier, Colonial)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premier Room

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premier Room, 2 Double Beds, Terrace

  • 44 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Premier Room, 1 King Bed, Terrace

  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room (Landmark View)

  • Resort view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cartagena, Four Seasons Hotel & Residences Cartagena is in the city center. Colon Theater and Rafael Nunez Museum and House are cultural highlights, and some of the area's landmarks include Clock Tower and India Catalina Monument. Ciudad Movil Cultural Center and Fine Arts are also worth visiting. Visit our Cartagena travel guide
Map
Media Luna 8B #8B-44, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water
    Cartagena de Indias Convention Center
    2 min walk - 0.1 miles
  • View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage
    Clock Tower
    3 min walk - 0.2 miles
  • Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle
    Walls of Cartagena
    8 min walk - 0.4 miles
  • Plaza de la Trinidad
    3 min walk - 0.2 miles
  • Bolivar Square
    6 min walk - 0.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    15 min drive

Restaurants

  • Di Silvio Trattoria
    3 min walk
  • Marea by Rausch
    4 min walk
  • Café Morena
    2 min walk
  • Mar de las Antillas
    3 min walk
  • La Casa de Socorro
    4 min walk

About this property

Four Seasons Hotel & Residences Cartagena

Luxury hotel near Bocagrande Beach
Close to Cartagena de Indias Convention Center and Clock Tower, Four Seasons Hotel & Residences Cartagena provides a poolside bar, a coffee shop/cafe, and a hair salon. Treat yourself to a massage, aromatherapy, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 3 bars.
You'll also find perks like:
  • 2 outdoor pools
  • Babysitting (surcharge), wedding services, and luggage storage
  • Meeting rooms, concierge services, and smoke-free premises
  • A 24-hour front desk and an elevator
Room features
All 131 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 65-inch LED TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 7 buildings
  • Built in 2025
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 15 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Four Seasons Hotel & Residences Cartagena have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–11:00 PM.

Is Four Seasons Hotel & Residences Cartagena pet-friendly?

Yes, this property allows pets with a maximum weight of up to 15 lbs per pet.

How much is parking?

This property doesn't offer parking.

What time is check-in at Four Seasons Hotel & Residences Cartagena?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Seasons Hotel & Residences Cartagena?

Check-out is at noon.

Where is Four Seasons Hotel & Residences Cartagena located?

Located in Cartagena Walled City, this luxury hotel is within a 5-minute walk of Centenary Park, Cartagena de Indias Convention Center, and Clock Tower. Bocagrande Beach is 1 mi (1.6 km) away.

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Reviews

Four Seasons Hotel & Residences Cartagena Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.2

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 12 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely impressive new hotel in a beautifully restored historic building. We stayed four nights in one of their colonial rooms which surround a peaceful courtyard with enormous, romantic trees and a fountain. We found ourselves at the hotel bar nightly for excellent craft cocktails. At the rooftop every afternoon for a dip in the saltwater pool with 360 views of the city and clock tower. The steakhouse (modeled after a classic NY steakhouse) was top notch. The service throughout the hotel was excellent and everyone we interacted with was friendly and attentive. Will certainly be back - especially if Cartagena airport can do something about the hours-long customs lines.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, everything so far has been exceptional.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

William Robert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel although front rooms could be extremely noisy from the street action. Front desk staff was extremely slow on providing me my invoice, 2 hours of calling requesting it and I still have not received. I expected more from Four Seasons regarding pool bar staff. Rest of our stay was wonderful. Hotel Manager handled my issues with professionalism.
Stayed 2 nights in May 2026
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Increíble el hotel y sus instalaciones, por ser nuevo aún tienen áreas de oportunidad en el área de alberca, se tardan en tomar orden, llevar bebidas etc el desayuno igual, tardado servicio.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría q agregaran un espacio para disfrutar un buen puro.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

randal

Stayed 3 nights in May 2026
Verified

10/10 Excellent

Philip

Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

angela

Stayed 1 night in Apr 2026