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Casa Pestagua Relais Châteaux

4.5 star property
Luxury hotel with free breakfast and a fitness center

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Photo gallery for Casa Pestagua Relais Châteaux

Outdoor pool
Terrace/patio
Suite (del Condé de Pestagua) | 1 bedroom, premium bedding, minibar, in-room safe
Suite (del Condé de Pestagua) | 1 bedroom, premium bedding, minibar, in-room safe
Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (del Condé de Pestagua)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Ocean view
  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Premium bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Madariaga)

Suite (Madariaga) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Madariaga)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | 1 bedroom, premium bedding, minibar, in-room safe

Grand Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 2 min walk - 0.1 miles
  • Bolivar Square - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 9 min walk - 0.5 miles
  • Bocagrande Beach - 18 min walk - 1.0 mile

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 8 min drive

Restaurants

  • ‪La Paletteria - ‬2 min walk
  • ‪La Vitrola - ‬2 min walk
  • ‪Cuzco Cocina Peruana - ‬1 min walk
  • ‪Restaurante Bar El Burlador De Sevilla - ‬1 min walk
  • ‪Pepe Anca Tierra Y Mar - ‬2 min walk

About this property

Casa Pestagua Relais Châteaux

Luxury historic hotel remodeled in 2023 and located near Clock Tower
Near Cartagena de Indias Convention Center, Casa Pestagua Relais Châteaux provides free full breakfast, a poolside bar, and a free daily manager's reception. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Bike rentals, a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • A banquet hall, wedding services, and luggage storage
  • A front-desk safe, multilingual staff, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Casa Pestagua Relais Châteaux feature comforts such as premium bedding and first-run movies, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels and first-run movies
  • Free infant beds and daily housekeeping

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • First-run movies
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

Does Casa Pestagua Relais Châteaux have a pool?

Yes, this property has an outdoor pool.

Is Casa Pestagua Relais Châteaux pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Pestagua Relais Châteaux?

Casa Pestagua Relais Châteaux doesn't offer parking.

What time is check-in at Casa Pestagua Relais Châteaux?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Pestagua Relais Châteaux?

Check-out is at noon.

Does Casa Pestagua Relais Châteaux provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Casa Pestagua Relais Châteaux located?

Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of Santo Domingo Square and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km).

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Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 221 out of 262 reviews
Rating 8 - Good. 23 out of 262 reviews
Rating 6 - Okay. 12 out of 262 reviews
Rating 4 - Poor. 3 out of 262 reviews
Rating 2 - Terrible. 3 out of 262 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent!
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel in the heart of Cartagena
Stayed 3 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The incredibly warm and friendly staff were the best part of our stay in this beautiful hotel, and the breakfasts and dinner in the hotel’s restaurant were amazing!! Would definitely stay at this property again during a future stay in Cartagena.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey but worth it

Great location in Old Historic District. All staff extraordinarily service-oriented.
Stayed 3 nights in Jan 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute paradise
Stayed 1 night in Jan 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property and amazing service

Beautiful hotel in the historic part of Cartagena. The rooms are beautiful and very clean. Best part of the hotel is the staff and the level of service, just incredible.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic hotel. Every member of staff goes out of their way to make the hotel your home. From housekeeping to pool staff to reception to waiters to Operations to reservations- all seamlessly working together to offer the best experience. Big shout out to Leo for producing perfect bite at 1am!!
Stayed 1 night in Jan 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place in the heart of Cartagena. This hotel is lovely. The staff is wonderful and really care about your experience The breakfast were absolutely incredible, this hotel exceeded my expectations and I highly recommend anyone to stay here! Thank you to the lovely staff for such a memorable stay.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere, the property is full of charm and wonderfully located
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with incredibly friendly staff and top notch rooms
Stayed 1 night in May 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very frinedly, always willing to help.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!
Stayed 1 night in Jun 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and employees.
Stayed 3 nights in Apr 2024

10/10 Excellent

Aleida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back!!
Stayed 1 night in Jun 2024

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!!

Truly amazing stay! The staff, food, rooms, beds, pool, and drinks exceeded expectations. Must stay if you want a relaxing and quaint experience, it almost felt like you didn’t want to leave the villa. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic and charming with a wonderful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived to our 6:30 am departure (with lovely bagged breakfasts in hand) we were treated like royalty. This hotel is as close to perfect as a hotel can be. Be sure to try their restaurant for lunch or dinner. They’ve crafted a fusion of local fare with Lebanese and the resulting dishes are amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

LEONARD

Liked: Cleanliness, staff & service, property conditions & facilities
The main differentiating feature at this wonderful RC is the friendliness and attention to service by staff and management. Remembering small preferences and remembering names and likes for breakfast are a couple of examples. Of course and we’ll take care of it are ingrained into the staff. We’d go back in a heartbeat and strongly recommend to one and all.
Stayed 8 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great Staff outstanding
Stayed 2 nights in Jan 2024

10/10 Excellent

Pierpaolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Benedetta

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! And great service
Stayed 4 nights in Nov 2023

10/10 Excellent

Rodney

Liked: Amenities
The staff and team at Casa Pestagua practice and reflect the best in personal client service. My wife and I felt they made the difference in our vacation and we are grateful. Beautiful property and warm comfortable rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay

Absolutely fantastic and special place. Beautifully restored four hundred year old villa with attentive and kind staff. Not to be missed during a trip to Cartagena.
Stayed 4 nights in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very historic but yet has maintain a modern feel with its up to date facilities and cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial beautiful property. Excellent staff.
Stayed 4 nights in Feb 2024