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Atlantic Lux Hotel

4.0 star property
Pet-friendly Cartagena hotel connected to the convention center, steps from Bocagrande Beach

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Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Reception
1 bedroom, in-room safe, individually decorated, individually furnished
Front of property
Casino

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping

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About the neighborhood

Map
Avenida San Martín No.8-20, Bocagrande, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 3 min walk - 0.2 miles
  • Castillo Grande Beach - 15 min walk - 0.8 miles
  • Clock Tower - 4 min drive - 1.5 miles
  • Cartagena de Indias Convention Center - 5 min drive - 1.7 miles
  • San Felipe de Barajas Castle - 6 min drive - 2.4 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Crepes & Waffles - ‬3 min walk
  • ‪El Gran Pandebono - ‬1 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Chef Julian - ‬3 min walk
  • ‪Hamachi - ‬1 min walk

About this property

Atlantic Lux Hotel

Upscale hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and Clock Tower, Atlantic Lux Hotel provides free English breakfast, a casino, and a terrace. Hit the jackpot at this hotel with amenities such as bingo, 3 casino gaming tables, and pachinko. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurante Aqua, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • A roundtrip airport shuttle (surcharge), 1 meeting room, and a banquet hall
  • A 24-hour front desk, an elevator, and a water dispenser
  • Evening entertainment, smoke-free premises, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 87 individually furnished rooms include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Onsite parking available only on request

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Aqua
  • Terraza Granaio Cucina

Things to do

  • 3 gaming tables
  • 4 slot machines
  • Bingo
  • Casino (150 square feet of space)
  • Children's pool
  • Evening entertainment
  • Outdoor pool
  • Pachinko
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (125 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2011
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per person (roundtrip)
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Children under 9 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Atlantic Lux
Atlantic Lux Cartagena
Atlantic Lux Hotel
Atlantic Lux Hotel Cartagena
Lux Atlantic
Hotel Atlantic Lux Cartagena
Hotel Atlantic Lux
Atlantic Lux Hotel Hotel
Atlantic Lux Hotel Cartagena
Atlantic Lux Hotel Hotel Cartagena

Frequently asked questions

Does Atlantic Lux Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–6:00 PM.

Is Atlantic Lux Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of COP 80000 per pet, per night. Service animals are exempt from fees.

What time is check-in at Atlantic Lux Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Atlantic Lux Hotel?

Check-out is at noon. Late check-out is available for a fee.

Does Atlantic Lux Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 70000 per person applies.

Where is Atlantic Lux Hotel located?

Located in Bocagrande, this hotel is within 2 mi (3 km) of Bocagrande Beach, Clock Tower, and Cartagena de Indias Convention Center. San Felipe de Barajas Castle and Marbella Beach are also within 6 mi (10 km).

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Atlantic Lux Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 143 out of 490 reviews
Rating 8 - Good. 182 out of 490 reviews
Rating 6 - Okay. 89 out of 490 reviews
Rating 4 - Poor. 41 out of 490 reviews
Rating 2 - Terrible. 35 out of 490 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10

The property is very dated in the rooms
Stayed 1 night in Jan 2025

4/10

This hotel need e renew in the room have cockroaches the ladies in the reception try to do the best but they can't they changed me 2 times to the diferent room because the AC is not working well the pool dirty
Stayed 3 nights in Jan 2025

10/10

Staff very nice and helpful thank u will stay any time very convenient close to it all thank you you guys rock

10/10

Great location and good staff
Stayed 2 nights in Jan 2023

10/10

Rooms are very spacious and the location is prime.
Stayed 8 nights in Jul 2022

10/10

Great location and good value
Stayed 3 nights in Mar 2023

10/10

It was excellent
Stayed 2 nights in Mar 2024

10/10

The property and staff was great
Stayed 3 nights in Mar 2023

8/10

The bathroom is terrible, the water from the shower spills water in the whole bathroom
Stayed 4 nights in Nov 2024

8/10

I would rate this hotel a 8.5 out of 10. Really good
Stayed 4 nights in May 2023

10/10

I enjoyed my stay in the hotel. The staff was friendly and it was close to the beach. I didn’t take advantage of the amenities they had (gym, pool, casino) but overall my stay was good.
Stayed 5 nights in Dec 2022

6/10

Hotel service was good. The bed was really bad. It was so hard that I had to ask for another room. They said all the beds we’re like that, that the only thing they could do was to put a bed cushion. That help a little. The first three days I couldn’t sleep.
Stayed 6 nights in Oct 2024

10/10

Great staffs but the hotel need some upgrades.
Stayed 1 night in Apr 2023

8/10

Good people good people
Stayed 1 night in Aug 2023

8/10

Normal
Stayed 3 nights in Aug 2024

8/10

The crew is very friendly and helpfull. A lot of noise outside the street
Stayed 15 nights in Feb 2023

8/10

we had internet interruptions for about two days
Stayed 5 nights in Jul 2024

6/10

There was someone or something in the room above us, noise kept us up. Was noisy sometimes during the day. Reported it to the front desk twice. We again reported it when checking out, young lady at desk said she reported it and management stated there was no one in that room. The noise was very loud.
Stayed 3 nights in Jun 2024

4/10

Showers dont really get hot in columbia. Bed was stiff. There was no sauna as listed on expedia. That was the only reason I chose the hotel. Not the greatest condition compared to American hotels. This is my honest review.
Stayed 2 nights in Feb 2024

6/10

The hotel is nice but the when you ask for more towels they took so long to bring more and I asked to fix the safe they never fix it.
Stayed 3 nights in Jul 2022

2/10

One of the attendents was insanely rude and entered my room without a knock or any warning and then proceeded to bother me about check out 3 hours before i had to check out !!! I hadn't even got breakfast yet .....ill never stay at the Atlantic lux again .....huge let down compared to 6 months ago
Stayed 2 nights in Dec 2023

2/10

This hotel was horrible, not only did the elevator stop working at some point and that we had a walk up 13 floors but the service is horrible and the rooms are old and outdated and the wall are cracked. The drawers are broken on the dresser and on the desk there is mildew in the hallway of where the rooms are and the staff is nasty and rude and they don’t give you a refund
Main lobby entrance
My room
Stayed 4 nights in Oct 2023

4/10

Broken air conditioning and the staff didn’t care. It took more than 24 hrs to get a new room. Quality of sheets really bad. Poor customer service.
Stayed 3 nights in Feb 2024

2/10

The property itself was horrible. Holes inbthe bathroom walls, missing toilet paper holder or shelves onbthe shower. Holes and cracks all over the bedroom

2/10

Not a good experience, find something else
Stayed 3 nights in Mar 2023