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GHL Arsenal Hotel

4.0 star property
A peaceful sanctuary in Cartagena with a rooftop terrace, garden views, and a refreshing pool to unwind after exploring the historic city

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Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, sun loungers - GHL Arsenal Hotel (Cartagena)
Point of interest - GHL Arsenal Hotel (Cartagena)
Reception - GHL Arsenal Hotel (Cartagena)
Lobby sitting area - GHL Arsenal Hotel (Cartagena)
Lobby - GHL Arsenal Hotel (Cartagena)
GHL Arsenal Hotel in central Cartagena offers a quiet retreat from city explorations. Relax at the rooftop terrace, cool off in the pool, or book a massage at the spa. Enjoy local cuisine at Corozo & Timbal Terraza restaurant. Rooms include free WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

View all photos for Luxury Room

Luxury Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View) | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Luxury Room (Bay View)

9.0 out of 10
Wonderful
(7 reviews)
  • Bay view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room

8.8 out of 10
Excellent
(28 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Superior Double or Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, GHL Arsenal Hotel is in Cartagena Walled City, a neighborhood in Cartagena. Clock Tower and Plaza de la Trinidad are notable landmarks, and the area's natural beauty can be seen at Centenary Park. Cartagena de Indias Convention Center and Cartagena's Pegasos's Wharf are two other places to visit that come recommended. Visit our Cartagena travel guide
Map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water
    Cartagena de Indias Convention Center
    1 min walk - 0.1 miles
  • View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage
    Clock Tower
    5 min walk - 0.3 miles
  • Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle
    Walls of Cartagena
    9 min walk - 0.5 miles
  • Plaza de la Trinidad
    5 min walk - 0.3 miles
  • Bolivar Square
    8 min walk - 0.5 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    15 min drive

Restaurants

  • Terraza Municipal
    3 min walk
  • San Nicolás
    2 min walk
  • Mar de las Antillas
    2 min walk
  • Sierpe
    6 min walk
  • La Casa de Socorro
    2 min walk

About this property

GHL Arsenal Hotel

Upscale boutique hotel near Cartagena de Indias Convention Center
Located close to Cartagena's Pegasos's Wharf and Centenary Park, GHL Arsenal Hotel provides a free breakfast buffet, a rooftop terrace, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Corozo & Timbal Terraza, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Airport pick-up service (surcharge), babysitting (surcharge), and tour/ticket assistance
  • An elevator, concierge services, and multilingual staff
  • A reception hall, a banquet hall, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 72 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

Frequently asked questions

Does GHL Arsenal Hotel have a pool?

Yes, this property has an outdoor pool.

Is GHL Arsenal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

GHL Arsenal Hotel doesn't offer parking.

What time is check-in at GHL Arsenal Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at GHL Arsenal Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does GHL Arsenal Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of COP 60000 per person applies.

Where is GHL Arsenal Hotel located?

Located in Cartagena Walled City, this boutique hotel is steps from Cartagena de Indias Convention Center and Cartagena's Pegasos's Wharf. Centenary Park and Plaza de la Trinidad are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

GHL Arsenal Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 757 out of 1007 reviews
Rating 8 - Good. 158 out of 1007 reviews
Rating 6 - Okay. 57 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Lino J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful. Breakfast is wonderful. Location is perfect
Stayed 7 nights in Apr 2026
Verified

8/10 Good

BRITTANY

Liked: Cleanliness
Breakfast was good. Service was great!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautifully kept and very clean. All of the staff were kind and very helpful. All of my needs were anticipated and I enjoyed a great holiday weekend there with all the lovely people. I would definitely stay there again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

kezia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so nice and spacious with a view of the ocean. Staff very friendly and helpful. The breakfast is outstanding they have a buffet but also made to order items. They als had two for one margarita and mojitos happy hour. Very central to old town. Only con is laundry was very expensive but they did a great job so worth it.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff was amazing.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 7th or 8th time in this hotel due to the location, staff and amenities. The restaurant on site has yummy food and the rooftop pool is great especially in the late afternoon/evening. Staff is amazing.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is starting to show signs of wear. However clean. Staff as always -pleasant.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Janina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good.. breakfast and staff were excellent… I did notice when they clean our room our floor was still dirty. They don’t mop floor..😔
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind, rooms nice, breakfast great.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Great hotel. Clean and quiet. Rooftop pool for the win!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jameelia

Liked: Cleanliness, property conditions & facilities
The staff was great and welcoming.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Luis Vazquez

Liked: Cleanliness
Great breakfast and staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
The staff is friendly and attentive! They knew our names and welcomed us with open arms daily. Super attentive.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C needs maintenance because it wasn't working properly at our room. Very clean! The pool and the rooftop need maintenance also, but we still enjoyed them. Service is just excellent. Breakfast was great too! Best location ever!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, room, service, internet service, and location were all excellent. Everything was maintained in spotlessly clean condition. The service felt genuine and personal. The area felt very secure, with no overly intrusive security presence. I could not be happier with my selection of places to stay. I would have liked 24-hour room service, but it was a minor inconvenience, as good food and drinks from street vendors were always available and only a 4-minute walk from the hotel.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Zoraida

Liked: Cleanliness, amenities, property conditions & facilities
Everything went perfect! The staff and rooms were amazing! We will definitely stay there again!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff made sure that you did not go without. They were extra helpful, always smiling, the cleaning ladies were extra nice. They always greeted you with a smile and EXCELLENT customer service. From the front desk to the in-house restaurant.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the cleaning staff were very attentive. The pool is the perfect size to cool off after exploring the city. Front desk staff were super attentive and accommodating. The breakfast that I ordered was fantastic. Hotel is walkable to anywhere you would want to see.
View from the back of pool toward the Boca Grande area
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
The staff was very friendly. This is not a 5-star property in any way.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay at the Arsenal, very clean rooms. Conveniently located and walking distance to attractions. Most of all the great customer service especially from Juan & Alfons in the reception and Karen in the breakfast service. I felt valued and appreciated. Keep up the great work
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rosa Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very smooth staff very nice and professional
Stayed 1 night in Sep 2025