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Hyatt Carmel Highlands

4.0 star property
Family-friendly resort with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Hyatt Carmel Highlands

Breakfast and lunch served
Outdoor pool, sun loungers
Fireplace
Big Sur Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace
Property entrance
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Hyatt Carmel Highlands. Treat yourself to a Swedish massage at the onsite spa. The on-site restaurant, Pacific's Edge, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym
  • Pool

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Clothes dryer
Premium bedding
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Fireplace
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Clothes dryer
Premium bedding
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Clothes dryer
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View | Premium bedding, pillowtop beds, in-room safe, desk

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Big Sur Suite, 1 Bedroom, Ocean View

Big Sur Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Big Sur Suite, 1 Bedroom, Ocean View

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
  • 57 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Point Lobos Suite, 1 Bedroom, Ocean View

Point Lobos Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Point Lobos Suite, 1 Bedroom, Ocean View

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
  • 79 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Townhome, 1 Bedroom, Kitchenette, Ocean View

Townhome, 1 Bedroom, Kitchenette, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Townhome, 1 Bedroom, Kitchenette, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
  • 83 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
120 Highland Dr, Carmel, CA, 93923

What's nearby

  • Point Lobos State Natural Reserve - 1 min drive - 0.5 miles
  • Monastery Beach - 2 min drive - 2.1 miles
  • China Cove - 5 min drive - 0.7 miles
  • Carmel Mission Basilica - 6 min drive - 4.7 miles
  • Carmel Beach - 7 min drive - 5.4 miles

Getting around

  • Monterey Station - 25 min drive
  • Monterey Peninsula Airport (MRY) - 15 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪Pizza Heaven - ‬9 min drive
  • ‪Pacific's Edge - ‬1 min walk
  • ‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬7 min drive
  • ‪Allegro Pizzeria - ‬7 min drive

About this property

Hyatt Carmel Highlands

Upscale family-friendly resort near Point Lobos State Natural Reserve
At Hyatt Carmel Highlands, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a Swedish massage at the onsite spa. The on-site restaurant, Pacific's Edge, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks at this resort include:
  • An outdoor pool along with sun loungers
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), babysitting (surcharge), and smoke-free premises
  • Free newspapers, a front-desk safe, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 142 rooms include comforts such as fireplaces and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Designer toiletries, shower/tub combinations, and hair dryers
  • 54-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/closets, full-sized refrigerators/freezers, and cookware/dishes/utensils

Similar properties

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Monterey Plaza Hotel & Spa

  • Hot Tub
  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,382 reviews
Monterey Plaza Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with cable channels
  • DVD player
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Carmel Highlands
Carmel Highland Inn

Frequently asked questions

Does Hyatt Carmel Highlands have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Carmel Highlands pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Carmel Highlands?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Carmel Highlands?

Check-in start time: 4 PM; Check-in end time: 3 AM.

What time is check-out at Hyatt Carmel Highlands?

Check-out is at noon.

Where is Hyatt Carmel Highlands located?

This family-friendly Carmel resort is located near the beach, within 1 mi (2 km) of Point Lobos State Natural Reserve and Point Lobos Ranch. Hidden Beach and Monastery Beach are also within 3 mi (5 km).

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Hyatt Carmel Highlands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 439 out of 803 reviews
Rating 8 - Good. 165 out of 803 reviews
Rating 6 - Okay. 103 out of 803 reviews
Rating 4 - Poor. 61 out of 803 reviews
Rating 2 - Terrible. 35 out of 803 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Seyed Pezhman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained, restaurant was delicious, staff was friendly and helpful
Stayed 4 nights in Aug 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the property fantastic views and the staff was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique for special memory
Stayed 1 night in Sep 2025

8/10 Good

Zhan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent environment. Beautiful view. But the
Stayed 1 night in Sep 2025

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Enjoyed the Pacific edge restaurant. The service was on point. The valet was so helpful with getting luggage to our rooms…it is the highlands with lots to climb. Shout out to Carlos for stepping up and getting us sorted out. The room was super clean and up to date thanks to the cleaning staff. We also enjoyed the bar at sunset service was impressive.
Stayed 4 nights in Sep 2025

10/10 Excellent

SUSHEEL

Liked: Cleanliness, amenities, property conditions & facilities
Unique location
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jul 2025

10/10 Excellent

Haini

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 6 nights in Jun 2025

10/10 Excellent

charlsie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Highland Inn four days. I was nervous because reviews were mixed. Our ocean view room was nice we did not find it outdated. Housekeeping took good care of us we always had fresh towels and clean room to return to. The breakfasts were wonderful and wait staff exceptional. We had breakfast everyday and husband said breakfast highlight of trip. We had dinner once. We enjoyed it and sunset view was amazing. We found the location very good, close to attractions in area but quiet and peaceful. The property is large. Its alot of walking and stairs. We are in our 60s and did fine but I can see that difficult for some people. Parking was far from our room, we did use valet a few times. But did fine walking it too. Grocery store is nearby and a nice laundry room avaiable at hotel. Gym facility was well equiped. We enjoyed our stay and would go back if in the area again.
Stayed 4 nights in Sep 2025

6/10 Okay

Vivian

Liked: Amenities
A great location and easy drive to Carmel Valley and attractions in the area. The place needs some work-paint is flaking. It’s beautiful with great views but dated. The housekeeping never came even though it said in the welcome sheet that they come daily with an evening turn down lights as well. No refrigerator in the room. The bell staff were not quite welcoming and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eunjae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautiful resort in Carmel.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had a great time here
Stayed 1 night in Aug 2024

2/10 Terrible

Igal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No hot water in the bath, staff didnt take care to fix the problem or move us to different room Very bad attitude
Stayed 2 nights in Jul 2025

10/10 Excellent

Sari

Liked: Cleanliness, staff & service
I loved everything about my stay at the hotel. Everything was perfect!
Stayed 4 nights in Oct 2024

8/10 Good

Pouyan

Liked: Cleanliness, staff & service
Main lobby and restaurant area is 4 star. However, the rooms are 3 star I would say.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay. Just wish we could stay longer to enjoy it more.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great birthday celebration with spectacular ocean views from the Pacific's Edge Restaurant and our room. Staff was friendly and helpful.
Stayed 3 nights in Sep 2024

4/10 Poor

MARK

Very disappointed
Stayed 2 nights in Jun 2025

8/10 Good

maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at the property and we LOVE it more each time.
Stayed 1 night in Nov 2022

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved all of it!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind views and lush landscaping.
Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk manager was professional & helpful. Staffs are helpful on setting fire in living room.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in Carmel Highlands. A bit pricey for age but location, views, and staff overcame that objection quickly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Xiaoyu

Liked: Cleanliness, staff & service, property conditions & facilities
The ocean view is amazing and stuffs are friendly.
Stayed 2 nights in Jun 2023

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