Paquetes Vacacionales Incluyen Hotel y Vuelo a Carlton

The clerk was not particularly personable or communicative. During the check-in process he claimed that my payment had been declined, even though I had paid for my room more than two weeks in advance and was able to prove this to him with the hotels.com receipt and the entry in my banking app for the transaction, and it took more than twenty minutes for him to be willing to give me my key card because there was a connection issue with something related to the computer/printer, even though I had explained to him I needed to quickly check in and then head to an event half an hour away that started in less than an hour and which would end after the check-in window closed.

Muy mala experiencia

The hotel is undergoing renovation, so lacking in some amenities. Room was ok, but needs better lighting. Bathroom was ok, but shower floors were slippery when wet. We requested a bath mat and that helped. Limited breakfast selections. Staff was friendly and helpful and location was perfect for our hiking trip.