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Quality Inn & Suites Carlsbad Caverns Area

Property class: 2.5

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Photo gallery for Quality Inn & Suites Carlsbad Caverns Area

A hotel entrance with a covered waiting area, a sign indicating the entrance, and a parking lot with several cars. - Quality Inn & Suites Carlsbad Caverns Area (Carlsbad)
A spacious living area with a sofa, chairs, a dining table, and a kitchen in the background. - Quality Inn & Suites Carlsbad Caverns Area (Carlsbad)
A hotel room with two beds, a desk, a chair, a TV, and a door. - Quality Inn & Suites Carlsbad Caverns Area (Carlsbad)
A reception area with a desk, chairs, and a reception counter. - Quality Inn & Suites Carlsbad Caverns Area (Carlsbad)
A modern kitchen area with a counter, coffee machines, and a tiled floor. - Quality Inn & Suites Carlsbad Caverns Area (Carlsbad)
Take advantage of a free breakfast buffet, a terrace, and a garden at Quality Inn & Suites Carlsbad Caverns Area. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a 24-hour gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside tables with lamps, a window with curtains, and a wall-mounted heater.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a nightstand, a lamp, a framed picture on the wall, and a door.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk with a TV, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(39 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a bathroom.

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(50 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, bedside lamps, a desk with a computer, a television, and a small seating area.

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a TV, a desk, and a bathroom.

Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a TV, two bedside lamps, a chair, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a TV, a desk, and a bathroom.

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside lamps, a desk with a computer, a television, and a small seating area.

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a TV, a desk, and a bathroom.

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking, Accessible

A hotel room with two beds, a bedside table with a lamp, a framed picture on the wall, and a door leading to another room.

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Carlsbad is home to Quality Inn & Suites Carlsbad Caverns Area. Carlsbad Caverns National Park and Living Desert Zoo & Gardens State Park reflect the area's natural beauty and area attractions include Walter Gerrells Performing Arts and Exhibition Center and Carlsbad Museum & Art Center. Be sure not to miss outdoor adventures like cave exploring, hunting, and hiking/biking trails. Visit our Carlsbad travel guide
Map
4200 National Parks Hwy, Carlsbad, NM, 88220

What's nearby

  • A park with leafless trees by a lake.
    Lake Carlsbad Recreation Area
    11 min drive - 5.2 miles
  • A person standing on a reflective water surface surrounded by large, irregularly shaped ice formations in a cave.
    Carlsbad Caverns National Park
    17 min drive - 20.1 miles
  • Walter Gerrells Performing Arts and Exhibition Center
    9 min walk - 0.5 miles
  • Carlsbad Water Park
    11 min drive - 5.7 miles
  • Carlsbad Caverns National Park Visitor Center
    27 min drive - 28.1 miles

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    3 min drive

Restaurants

  • Joe's Italian Carlsbad
    8 min drive
  • Chili's Grill & Bar
    3 min drive
  • 7 Brew Coffee
    8 min drive
  • Papa John's Pizza
    7 min drive
  • Buffalo Wild Wings
    10 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to July 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Quality Inn & Suites Carlsbad Caverns Area have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from April 15 to July 15.

Is Quality Inn & Suites Carlsbad Caverns Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Carlsbad Caverns Area?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites Carlsbad Caverns Area?

Check-out is at 11 AM.

Where is Quality Inn & Suites Carlsbad Caverns Area located?

Situated in Carlsbad, this hotel is 0.5 mi (0.7 km) from Walter Gerrells Performing Arts and Exhibition Center and within 6 mi (10 km) of Carlsbad Dog Park and Carlsbad Museum & Art Center. Lake Carlsbad Recreation Area and Riverwalk Recreation Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Carlsbad Caverns Area Reviews

9.0

Wonderful

9.2

Cleanliness

7.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 628 out of 968 reviews
Rating 8 - Good. 219 out of 968 reviews
Rating 6 - Okay. 67 out of 968 reviews
Rating 4 - Poor. 30 out of 968 reviews
Rating 2 - Terrible. 24 out of 968 reviews

Reviews

Verified review

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for our visit to the caverns and everyone was so kind , rooms clean and breakfast was good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great breakfast and excellent staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. The breakfast area was spacious. Rooms were very clean. Doors on the internal part of the hotels are always a plus and very safe. Would stay here again!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice and the breakfast was fantastic!!! Definitely a good place to stay when visiting Carlsbad Caverns!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

J. M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and kind, room was clean, spaceous, comfortable and quiet. Breakfast had lots of good options. Would totally stay again.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Jae Kyun

Liked: Staff & service, amenities
Room was so so. Considering the price this is ok, but building itself appeared old. Kind staff. Breakfast was clean and good though.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Demetrio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located toward the dustier end of Carlsbad and despite this, the entire property is very clean, as was the room/bathroom. The breakfast was hot and tasty, coffee was good and the staff was constantly asking if there was anything I needed. Overall I had a very pleasant stay and will definitely stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pool was nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was on duty when we arrived and was extremely pleasant and helpful. Great employee!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean, comfortable, great breakfast, free internet was too slow to use.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Hotel was clean and comfy. Our room was a little stuffy for some reason even with the air on, but okay overall. Would stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mackie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, well kept & the breakfast was satisfying!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was simple and hot. The parking lot was nice and clean with a BBQ picnic area. Nice place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited multiple different hotel chains on my last trip and this location stood out. Huge room, very clean facility, welcoming staff, and great breakfast options included! Will definitely recommend to all!
Stayed 1 night in May 2026
Verified review

8/10 Good

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities
It was sufficient for a nights stay. Room/bathroom was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and comfortable room. Good breakfast and attentive staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Clean , friendly staff, convenient location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant. The breakfast was very good. The room and common areas were clean. This hotel is located at the very end of what can be considered "the strip" - which is a good thing because it's somewhat removed from the busy parts but just an intersection away from everything. The only thing that bugged me in our room was that the drawers in the TV/fridge/microwave unit kept on sliding open, obstructing the foot of the bed. I used a long rubber band to hold it closed. Otherwise, I highly recommend this Quality Inn.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but clean, and the staff was very friendly and willing to help with whatever we needed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two night stay. Exceptional staff at reception. Able to make superior recommendations for evening dining options. Clean standard room. Great value.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness
The rooms were clean and the staff was very friendly. The breakfast was fresh and had a good variety.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jayson

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great, friendly staff. Very nice place.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Convenient to Carlsbad Caverns NP.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and big, as was the bathroom. Very clean. Great breakfast.
Stayed 1 night in Apr 2026