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Hyatt House Carlsbad

Property class: 3.5

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Photo gallery for Hyatt House Carlsbad

An outdoor patio with stone walls, a fire pit, and seating. - Hyatt House Carlsbad (Carlsbad)
A modern hotel with a flat roof, large windows, and a covered entrance. - Hyatt House Carlsbad (Carlsbad)
A modern restaurant with a bar area, seating arrangements, and a kitchen in the background. - Hyatt House Carlsbad (Carlsbad)
A modern office space with a long wooden table, multiple chairs, and pendant lighting. - Hyatt House Carlsbad (Carlsbad)
A modern lounge area with a sofa, chairs, a coffee table, and a large abstract painting. - Hyatt House Carlsbad (Carlsbad)
At Hyatt House Carlsbad, you can look forward to a free daily manager's reception, dry cleaning/laundry services, and a 24-hour gym. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 Bedroom

A hotel room with a flat-screen TV, a sofa, a small ottoman, a nightstand with a lamp, and a cityscape artwork on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a flat-screen TV, a sofa, a lamp, and a large window offering a city view.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

A modern hotel room with a flat-screen TV, a sofa, a lamp, and a large window offering a city view.

Suite, 1 Bedroom, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Room, 1 King Bed

9.8 out of 10
Exceptional
(77 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A modern hotel room with a flat-screen TV, a desk with a lamp, a microwave, and a coffee machine.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

A hotel room with a sofa, ottoman, flat-screen TV, and a bed with white bedding.

Studio Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(23 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite (2 Queen Beds with Sofa bed)

A hotel room with two beds, a TV, a desk, and artwork on the wall.

Studio Suite (2 Queen Beds with Sofa bed)

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and a window with blinds.

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and a window with blinds.

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Carlsbad is home to Hyatt House Carlsbad. Carlsbad Museum & Art Center and Carlsbard Community Theatre are cultural highlights, and some of the area's attractions include Walter Gerrells Performing Arts and Exhibition Center and Carlsbad Water Park. Visit our Carlsbad travel guide
Map
4019 NATIONAL PARKS HWY, Carlsbad, NM, 88220

What's nearby

  • A park with leafless trees by a lake.
    Lake Carlsbad Recreation Area
    10 min drive - 4.7 miles
  • A desert landscape with yucca plants, cacti, and tall grasses under a partly cloudy sky.
    Living Desert Zoo & Gardens State Park
    13 min drive - 8.9 miles
  • A cave with stalactites and stalagmites, a person sitting on a ledge, and another person standing on a platform.
    Carlsbad Caverns National Park
    17 min drive - 20.4 miles
  • Walter Gerrells Performing Arts and Exhibition Center
    5 min walk - 0.3 miles
  • Carlsbad Caverns National Park Visitor Center
    28 min drive - 28.4 miles

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    3 min drive

Restaurants

  • Joe's Italian Carlsbad
    7 min drive
  • Taqueria Jalisco
    3 min walk
  • Chili's Grill & Bar
    3 min drive
  • El Charro
    4 min drive
  • McDonald's
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hydromassage showerhead
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Kitchen

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Hyatt House Carlsbad pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking?

Hyatt House Carlsbad doesn't offer parking.

What time is check-in at Hyatt House Carlsbad?

Check-in begins at 3:00 PM.

What time is check-out at Hyatt House Carlsbad?

Check-out is at 12:00 PM.

Where is Hyatt House Carlsbad located?

Situated in Carlsbad, this hotel is 0.1 mi (0.2 km) from Walter Gerrells Performing Arts and Exhibition Center and within 6 mi (10 km) of Carlsbad Dog Park and Carlsbad Museum & Art Center. Lake Carlsbad Recreation Area and Riverwalk Recreation Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt House Carlsbad Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 766 out of 976 reviews
Rating 8 - Good. 153 out of 976 reviews
Rating 6 - Okay. 38 out of 976 reviews
Rating 4 - Poor. 10 out of 976 reviews
Rating 2 - Terrible. 9 out of 976 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with friendly staff!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, Staff was very nice & helpful. The bar was a huge plus. The food served at the bar was good and the price was reasonable. I will be staying there again for sure.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great room
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was clean and staff was very helpful. Minimal amenities. The hotel restaurant had a limited and very underwhelming menu.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, hotel was quiet, rooms were spacious and had what we needed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze and room was very clean. Comfortable beds as well.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property clean and felt new. Rooms large size with real glass cups and wine glasses and real ceramic mugs. Enough plugs. Nice shower. Excellent experience!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice location and standard breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to stay in a nice, clean, and inviting place. My third time around for business, and I greatly appreciate the hot coffee before 6 a.m. THANK YOU, and see you soon!
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet ever experienced!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Clean rooms. Nice people
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean well maintained hotel looked almost brand new! Congratulations to housekeeping and maintenance! Great location for Carlsbad Caverns visits.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good and clean and very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent room and facility
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, very clean.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, good breakfast, great room
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, several restaurants and food trucks n the area. About 30 minute drive to the Caverns. Rooms were quiet and beds and pillows were comfy!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice new hotel, our room was large and well maintained with a very nice bathroom. Coffee bar is nice, and front office staff was pleasant and helpful. The included breakfast left much to be desired with pancakes like crackers and rubbery boiled eggs, maybe get there when it opens for fresher food.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The rooms are large and great for families. The pool was also a great benefit for the kids.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for price. Clean & friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay, delicious breakfast, clean environment, like new hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Very clean place and nice staff !
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Check in went well…helpful staff allowed an early check in. Check out …not so much. Rude for no reason.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, excellent breakfast, courteous staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff and clean facilities when I stay here.
Stayed 4 nights in Nov 2025