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Best Western Plus Executive Residency Carlsbad Hotel

Property class: 2.5

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Photo gallery for Best Western Plus Executive Residency Carlsbad Hotel

A spacious lobby with a central bar area, seating arrangements, and a staircase leading to upper floors. - Best Western Plus Executive Residency Carlsbad Hotel (Carlsbad)
A modern hotel lobby with a long bar, seating area, and a large window. - Best Western Plus Executive Residency Carlsbad Hotel (Carlsbad)
A modern kitchen with stainless steel appliances, wooden cabinets, and a herringbone-patterned floor. - Best Western Plus Executive Residency Carlsbad Hotel (Carlsbad)
A modern outdoor seating area with wicker furniture and orange cushions, a glass wall, and a view of the sky. - Best Western Plus Executive Residency Carlsbad Hotel (Carlsbad)
A modern hotel room with a sofa, a dining table, a TV, a bed, and a kitchenette. - Best Western Plus Executive Residency Carlsbad Hotel (Carlsbad)
Take advantage of a free breakfast buffet, laundry facilities, and a 24-hour gym at Best Western Plus Executive Residency Carlsbad Hotel. Free WiFi in public areas and a 24-hour business center are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Gym
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a TV, a green chair, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a chair, a window, and a wall-mounted TV.

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A modern hotel room with a large bed, a blue accent wall, a mounted artwork, a green chair, and a bedside table with a phone.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

A hotel room with two beds, a desk, a chair, and a TV.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen

A modern kitchen with a refrigerator, microwave, and dishwasher. There is a wooden countertop and a sink.

Standard Room, 1 King Bed, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen

A hotel room with two beds, a desk, and a television.

Standard Room, 2 Queen Beds, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

A modern hotel room with a large bed, a nightstand, a wall-mounted lamp, and a window with a view.

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a green armchair, a small table, and a nightstand with a lamp.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Carlsbad is home to Best Western Plus Executive Residency Carlsbad Hotel. Carlsbad Caverns National Park and Living Desert Zoo & Gardens State Park reflect the area's natural beauty and area attractions include Walter Gerrells Performing Arts and Exhibition Center and Carlsbad Museum & Art Center. Visit our Carlsbad travel guide
Map
2601 Patrick St, Carlsbad, NM, 88220-2207

What's nearby

  • A park with leafless trees by a lake.
    Lake Carlsbad Recreation Area
    9 min drive - 3.8 miles
  • Carlsbad Dog Park
    5 min drive - 2.6 miles
  • Walter Gerrells Performing Arts and Exhibition Center
    6 min drive - 2.9 miles
  • Carlsbad Museum & Art Center
    6 min drive - 2.9 miles
  • Riverwalk Recreation Center
    8 min drive - 3.6 miles

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    8 min drive

Restaurants

  • Taqueria Jalisco
    5 min drive
  • Chili's Grill & Bar
    14 min walk
  • El Charro
    3 min drive
  • McDonald's
    4 min drive
  • El Jimador
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individually furnished
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Best Western Plus Executive Residency Carlsbad Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Plus Executive Residency Carlsbad Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Executive Residency Carlsbad Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Plus Executive Residency Carlsbad Hotel?

Check-out is at 11:00 AM.

Where is Best Western Plus Executive Residency Carlsbad Hotel located?

Situated in Carlsbad, this hotel is within 3 mi (5 km) of Carlsbad Dog Park, Walter Gerrells Performing Arts and Exhibition Center, and Carlsbad Museum & Art Center. Lake Carlsbad Recreation Area and Riverwalk Recreation Center are also within 6 mi (10 km).

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Reviews

Best Western Plus Executive Residency Carlsbad Hotel Reviews

8.6

Excellent

8.6

Cleanliness

7.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 52 out of 94 reviews
Rating 8 - Good. 21 out of 94 reviews
Rating 6 - Okay. 13 out of 94 reviews
Rating 4 - Poor. 6 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very attentive, the rooms very clean and smells amazing . They could improve in the breakfast area maybe add more variety
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff. Pool and Jacuzzi were well-kept.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great staff was nice room was clean it seem like the gps is messed up getting there but just trust it
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, service was good, breakfast was great.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Hotel was clean and workers were very nice!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they have a Tesla charger in the parking lot, although there is only 1 of them. The hotel is quiet and easy to access.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very difficult to find the entrance for. The Google Maps need to be corrected before someone has a wreck. The room was clean, hotel new, beds excellent. The hot water was not hot it wasn’t even luke warm on the fourth floor, I couldn’t run it for five minutes before it went cold. Everything was fine except the water which was very disappointing. If you like great beds and a cold shower this is the place for you.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The internet was not available in the room, called to complain and the staff said there was nothing they could do to help. Said it was because they were too crowded. Pool was nice, did not smell of chlorine, and was a comfortable temperature.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean, nicely finished hotel

Very cleam hotel, modern touches, very new. A good place to stay in Carlsbad. The railing in the elevator fell off multiple times and there were a few other quick finishes that you notice once you start looking but overall bery pleasant and had a pool which was our main reason for choosing it
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Staff & service
Staff was kind. Room was not the cleanest but
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is hard to get to because the direct drive is under construction. It was worth it. Light, bright and open lobby makes you feel good just walking in. Front desk person was extremely helpful and nice. The bed was comfortable. We would go back.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is next to a construction site and railroad tracks. You have to go through the neighborhood before you can get to the hotel. We booked a king size bed for 2 persons but our daughter decided to join us, so I requested for 2 double beds for 3 persons. Nobody from the hotel returned my email and when we got there the receptionist could not accommodate our request even though there's hardly anybody in the hotel. Otherwise, room was clean and comfortable and breakfast was good.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, only downside is the pool area is not yet finished so the pool is not open. The parking lot is great, getting to it kind of sucks. It looks as though they have an easement to the property by the gravel driveway from the main road, or from the neighborhood area behind. Breakfast staff was very friendly. The evening staff was kind, I guess what an overnight front desk agent is expected to be. Overall good stay for a short, turn & burn trip to the caverns.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Staff & service
This hotel is positioned in such a way that to access it you must enter through a trailer park, which feels uncomfortable and somewhat unsafe. For the first time in many years, this is the first hotel I have seen that has a sign on one of the walls after the business center stating that they are “not responsible for items in the room.” I found this highly ridiculous and concerning, as it reflects a poor sense of security or negligence. In my room there was a light bulb that was not working; I reported it in the morning. During the night, some of the outlets were also not functioning properly, and my phone did not charge overnight. In the morning, I could not find a single outlet that worked. Despite all of this, the front desk employees were very attentive and apologized for what happened in the morning. Thank you for that, but this stay cost money and the facilities need improvement.
This is the sign.
This is the street you need to take to get to the hotel. After the train tracks.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Seems to be new building and still needs to have issues fixed. Room was spacious and clean and beds were comfortable. Hard yo find because we gad to go thru neighborhood or cross railroad tracks on dirt path/road. Bathroom door would not open completely because it rubbed on tile. Blew a fuse in bathroom with only light and hairdryer on. They had a pool but no hot tub. Staff was limited and seemed unexperienced. They were reasonably friendly but I believe that may have been due to guest complaints. Hotel has potential but I think may have opened too soon.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Very Noisy When It Is Windy

Carlsbad is a town of standard hotels, mainly for the oil and gas workers but also for people wishing to visit Carlsbad Caverns and Guadalupe Mountains National Parks. This Best Western is a new-ish hotel built in between workyards on either side, the highwy in front, and a trailer park behind it. If you use a GPS device to get you to the hotel, you will be instructed to drive a bumpy, dirt and gravel road to get to the hotel. Instead, you can drive on to a different street and through the trailer park to get to a paved driveway of sorts that takes you to the hotel. Wonder when they will actually pave what is supposed to be the main street to the hotel. For the most part, the room was comfortable, clean and just your standard hotel room. The staff was friendly. I never ate any of the breakfast offered at 6:30 a.m. The only major problem I found was during windy days (which was basically every day and night), there was something in the building that was apparently not tied down or otherwise loose, because when the wind blew, it sounded like a muffled jackhammer right beneath and to the side of my room. Not even my ear plugs could remove that constant noise. Maybe the oil and gas workers don't mind because they are probably dead tired after a long day out in the field, but families and other travelers would probably get bugged by that annoying noise. Please get it fixed!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Carlsbad! Very clean, helpful staff, internet is good and they have Netflix in every room. This hotel is always my first choice,
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside door pool is so relaxing and warm during early morning! The staff and the amenities are great. We are definitively going back to this hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Have to drive through a neighborhood to get to the entrance,not off a main road.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Room did not have a working stove..the room also had a clogged drain that did not work
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wished they kept up with putting out breakfast better. Other than that, one of the best hotels I’ve stayed at. Love the big bottles of shampoo, conditioner and body wash in the shower!! My kids loved the free bags of popcorn! Their snack selection is on point
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well lit and clean parking area
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Amenities
Lady at the front desk at che k in was not
Stayed 1 night in Mar 2026