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ibis Carlisle – City Centre

Property class: 3

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Photo gallery for ibis Carlisle – City Centre

A hotel reception area with a curved wooden reception desk, a television screen, and a seating area with striped chairs and a yellow sofa. - ibis Carlisle – City Centre (Carlisle)
A group of people dining at a table with various dishes, including scrambled eggs, toast, and coffee. - ibis Carlisle – City Centre (Carlisle)
A hotel room with a large bed, a television mounted on a wooden cabinet, a desk with a chair, and a window with curtains. - ibis Carlisle – City Centre (Carlisle)
A room with striped armchairs, a yellow armchair, and a black sofa. There are two framed artworks on the wall, a small table with a vase, and a window with blinds. - ibis Carlisle – City Centre (Carlisle)
A chocolate lava cake with a gooey center, dusted with cocoa powder, on a plate. - ibis Carlisle – City Centre (Carlisle)
Take advantage of dry cleaning/laundry services, a bar, and a restaurant at ibis Carlisle – City Centre. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, and a window with curtains.

Double Room, 1 Double Bed

8.4 out of 10
Very good
(69 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

A hotel room with two beds, a flat-screen TV, a small table with a menu, and a window with curtains.

Family Double Room

7.2 out of 10
Good
(10 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(12 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Carlisle, ibis Carlisle – City Centre is near a train station. Tullie House Museum and Gallery and Carlisle Castle are local landmarks, and the area's natural beauty can be seen at Solway Coast and Watchtree Nature Reserve. Looking to enjoy an event or a game while in town? See what's happening at Brunton Park or Eden Rock. Enjoy the great outdoors with mountain biking, rock climbing, and mountain climbing, or hop on a bike rental nearby and explore all the area has to offer. Visit our Carlisle travel guide
Map
Portlands Botchergate, Carlisle, England, CA

What's nearby

  • A red brick castle with a flag on top, a cobblestone pathway leading to an arched entrance, and a grassy area on either side.
    Carlisle Castle
    14 min walk - 0.8 miles
  • University of Cumbria
    6 min walk - 0.4 miles
  • Carlisle Cathedral
    9 min walk - 0.5 miles
  • The Sands Centre
    13 min walk - 0.7 miles
  • Brunton Park
    16 min walk - 0.9 miles

Getting around

  • Carlisle Station
    3 min walk
  • Newcastle Intl. Airport (NCL)
    70 min drive

Restaurants

  • Woodrow Wilson
    1 min walk
  • The Griffin
    3 min walk
  • The William Rufus (J D Wetherspoon)
    2 min walk
  • The Scott & Brassey
    5 min walk
  • Costa Coffee
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 13 for adults and GBP 6.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 3 floors
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Heating
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13 for adults and GBP 6.50 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ibis Carlisle – City Centre pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at ibis Carlisle – City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ibis Carlisle – City Centre?

Check-out is at noon.

Where is ibis Carlisle – City Centre located?

Situated in Carlisle, this hotel is within a 10-minute walk of University of Cumbria, Carlisle Masjid, and Carlisle Guildhall. Green Market and Carlisle Cathedral are also within 10 minutes. Carlisle Station and Carlisle Railway Station (CXX) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Carlisle – City Centre Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 338 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff very helpful, room clean. & Parking on site excellent.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Room was clean but could do with a bit of tlc Staff were friendly and food was lovely. Parking at rear
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and pillows and mattress etc was really comfy
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Rooms were good, clean and big enough for a budget hotel. Hotel lobby is a little dated. Staff were very friendly and helpful. We did not have breakfast because we needed to leave early, so cannot comment on its quality.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the ibis Carlisle is a 5 minute walk from the train station and the same into the centre so it's perfectly situated. the hotel is keenly priced and the staff are very cheerful and helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre of Carlisle close to station, carpark right behind hotel with direct entrance to hotel. Room simple but clean and sound proof considering we were near the bars. Comfy bed and there’s a Kettle and hair dryer in room. Pool table and table football game in lobby nice bar area Staff friendly would stay again
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly located for a city break. Free parking a bonus
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine: clean, comfortable, quiet and only a short walk from the railway station. The staff were excellent and the breakfast was just right - I really appreciated the long opening hours for the breakfast room.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
A tired hotel which does the job. It all needs a good deep clean, and a refresh to be totally honest. Great location and excellent staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hand for overnight or weekend in centre of town with own car park.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Good location for the town. Decent sized room. Overall good.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but room was clean, staff were friendly and breakfast was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and staff friendly. Conveniently located and there’s a big free car park. Will definitely stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect location for all the bars , hotel spotless and very helpful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without asking I was giving a fully accessible room as staff with a very good bed. Room had excellent climate control feature that ensured it was always at good temperature. Staff were very welcoming, helpful and polite. Location was for what I required as well
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay very clean rooms staff very friendly
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The hotel is very tired and needs a major refurbishment. Carpets in the corridors were filthy. Bedrooms dusty. Poor quality beds (mattress toppers in place)
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good value for money: clean room, good breakfast, close to train station
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy stop over on the drive to Scotland. Close to City sites like the citadel. Easy to get meals right at the pubs outside the Hotel, Car parking immediately behind the hotel was all easy for a tired traveller. Room was basic, bed comfortable, quiet, shower was hot. All good overall
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff comfy beds great location breakfast is good
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Fair room - breakfast was great, location for town centre was good.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Clean and great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and helpful
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

The room was clean and had all the amenities for a short stay.
Stayed 2 nights in Feb 2026