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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property
Victorian hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Pub
Meeting facility
Front of property
Reception
Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets
Carlisle Station Hotel, Sure Hotel Collection by BW is near Carlisle Cathedral and The Sands Centre. Guests enjoy WiFi in public areas and relax at the hotel bar after sightseeing. Helpful staff assists with luggage storage, and business travelers use the conference space.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)

Highlights

Heating
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Iron/ironing board
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Suite, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Free minibar items
LED TV
Hair dryer
Bathrobes
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)

Highlights

Heating
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Iron/ironing board
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Iron/ironing board
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Free minibar items
LED TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Court Square, Carlisle, England, CA1 1QY

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.4 miles
  • The Sands Centre - 12 min walk - 0.7 miles
  • Carlisle Castle - 12 min walk - 0.7 miles
  • Brunton Park - 19 min walk - 1.0 mile
  • Carlisle Racecourse - 6 min drive - 2.7 miles

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪The Griffin - ‬1 min walk
  • ‪The Halston - ‬3 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Hotel near Carlisle Cathedral
Located close to AMF Bowling and The Sands Centre, Carlisle Station Hotel, Sure Hotel Collection by BW provides a bar, conference space, and a restaurant. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • Coffee/tea in the lobby, a 24-hour front desk, and meeting rooms
  • Wedding services, a front-desk safe, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 70 rooms have amenities such as high-speed internet. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and shower/tub combinations
  • 32-inch LED TVs with satellite channels
  • Coffee/tea makers, heating, and daily housekeeping

Similar properties

Bar (on property)

ibis Carlisle – City Centre

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,008 reviews
ibis Carlisle – City Centre

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brasserie Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Construction is underway at Carlisle Train Station and there may be noise disturbance in and around the station area.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

Is Carlisle Station Hotel, Sure Hotel Collection by BW pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Carlisle Station Hotel, Sure Hotel Collection by BW?

Self parking is available for GBP 12 per day. Limited spots are available.

What time is check-in at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Carlisle Station Hotel, Sure Hotel Collection by BW located?

Situated in Carlisle, this hotel is within a 15-minute walk of Carlisle Cathedral, AMF Bowling, and The Sands Centre. Carlisle Castle and Brunton Park are also within 1 mi (2 km). Carlisle Station and Carlisle Railway Station (CXX) are within a 2-minute walk.

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Reviews

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

7.4

Good

7.4

Cleanliness

7.6

Location

8.0

Staff & service

7.6

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 271 out of 1010 reviews
Rating 8 - Good. 352 out of 1010 reviews
Rating 6 - Okay. 194 out of 1010 reviews
Rating 4 - Poor. 116 out of 1010 reviews
Rating 2 - Terrible. 77 out of 1010 reviews

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant , hepful staff, quiet room, good breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find and convenient for my late arrival
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff we’re brilliant couldn’t do enough room was spacious and breakfast was nice plus the location is perfect esp next to train station
Stayed 1 night in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar, nice rooms and staff.
Stayed 1 night in Jul 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lot of cobwebs in the bedroom’s light fixtures. The room was extremely hot. We were told to open the window but, even doing that did not cool the room and let all of the railroad and street noise in. The door to our room stuck every time we tried to open it. We had to use shoulder force to open it. Not good for older people.
Stayed 4 nights in Sep 2025

10/10 Excellent

karen

Liked: Staff & service
Very close to the station
Stayed 1 night in Jun 2025

10/10 Excellent

Cleo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful friendly, cosy hotel absolutely loved it!!
Stayed 1 night in Dec 2024

10/10 Excellent

GARTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Stayed 2 nights in Jan 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very friendly and helpful
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great staff, lovely breakfast!
Stayed 1 night in Feb 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay, good location
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort
My only concern is the windows didn’t open enough to get some air in to hot
Stayed 1 night in Jul 2025

10/10 Excellent

Edina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always,very helpful and accommodating.
Stayed 1 night in Mar 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities

Tropical in Carlisle!

Stayed here some years ago, hotel much improved but please turn the heat down!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Right next to the station handy for the city centre plenty of eating facilities nearby and very lively in the evening nice bar and friendly staff would definitely stay there again
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This is are second stay at this hotel and enjoyed every minute of our stay We will definitely return lovely hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely friendly and helpful!
Stayed 1 night in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and spacious, the corridor carpets were showing signs of wear and unfortunately our sink was cracked, still did its job perfectly.
Stayed 2 nights in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean, friendly staff and good location
Stayed 1 night in Sep 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, plenty of eating/drinking options, friendly staff, good freshly cooked buffet breakfast.
Stayed 3 nights in Aug 2023

10/10 Excellent

KL

Liked: Staff & service, amenities, property conditions & facilities
Lovely room
Stayed 1 night in Dec 2024

6/10 Okay

joseph

Liked: Staff & service, property conditions & facilities
Good Location, Very competitive price.
Stayed 2 nights in Feb 2024

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