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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property
Victorian hotel with a 24-hour front desk and a restaurant

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Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets
Point of interest
Reception
Pub
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
LED TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Iron/ironing board
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
LED TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Iron/ironing board
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Heating
LED TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Iron/ironing board
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free minibar items
LED TV
Hair dryer
Bathrobes
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Free minibar items
LED TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Court Square, Carlisle, England, CA1 1QY

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.4 miles
  • The Sands Centre - 12 min walk - 0.7 miles
  • Carlisle Castle - 12 min walk - 0.7 miles
  • Brunton Park - 19 min walk - 1.0 mile
  • Carlisle Racecourse - 6 min drive - 2.7 miles

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Hotel near Carlisle Cathedral
Located close to AMF Bowling and The Sands Centre, Carlisle Station Hotel, Sure Hotel Collection by BW provides a bar, conference space, and a restaurant. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, a 24-hour front desk, and meeting rooms
  • A banquet hall, a front-desk safe, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and location
Room features
All 70 rooms have amenities such as high-speed internet. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and shower/tub combinations
  • 32-inch LED TVs with satellite channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brasserie Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

Is Carlisle Station Hotel, Sure Hotel Collection by BW pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Carlisle Station Hotel, Sure Hotel Collection by BW?

Self parking is available for GBP 12 per day. Limited spots are available.

What time is check-in at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Carlisle Station Hotel, Sure Hotel Collection by BW?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Carlisle Station Hotel, Sure Hotel Collection by BW located?

Situated in Carlisle, this hotel is within a 15-minute walk of Carlisle Cathedral, AMF Bowling, and The Sands Centre. Carlisle Castle and Brunton Park are also within 1 mi (2 km). Carlisle Station and Carlisle Railway Station (CXX) are within a 2-minute walk.

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Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 256 out of 1003 reviews
Rating 8 - Good. 349 out of 1003 reviews
Rating 6 - Okay. 197 out of 1003 reviews
Rating 4 - Poor. 122 out of 1003 reviews
Rating 2 - Terrible. 79 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

Lovely hotel very handy for train stations plenty eating places around here shops not to far away also
Stayed 2 nights in Apr 2025

6/10

The property was of good standing , of course could do with a few upgrades ( painting etc) but couldn't fault the staff, always helpful , like to have a bit more say in the temp of the room , too hot for us , but that's a moot point . All in all a good place to stay
Stayed 1 night in May 2025

10/10

Excellent hotel, and next to the train station.
Stayed 1 night in Mar 2025

10/10

Very friendly and helpful staff.
Stayed 2 nights in Mar 2025

10/10

Girl at the reception very helpful with the car park in general very nice wee hotel
Stayed 1 night in Mar 2025

6/10

Parking was good and handy, very central to the town. Stayed one night only and it was fine.
Stayed 1 night in Mar 2025

10/10

the old style building was very nice staff really very good bar excellent bar staff very friendly
Stayed 1 night in Mar 2025

10/10

Beautiful friendly, cosy hotel absolutely loved it!!
Stayed 1 night in Dec 2024

10/10

Friendly staff
Stayed 3 nights in Mar 2025

10/10

Nice and clean and comfortable
Stayed 1 night in Apr 2025

8/10

We have stayed here before & would stay again
Stayed 1 night in Dec 2024

8/10

Great breakfast. Terrific location to and from the train station. Clean, quiet. No wash cloths or bed sheet. Just duvet. Not thrilled with their choice of not having this available.
Stayed 1 night in Jun 2025

10/10

Comfortable stay.
Stayed 2 nights in Jan 2025

10/10

Love this hotel stayed a few times over the years nice and closeto shops straight outside from station
Stayed 2 nights in Jan 2025

10/10

Friendly welcome, Very clean and comfortable room,excellent location.
Stayed 1 night in Sep 2024

8/10

The room was lovely and spacious, the corridor carpets were showing signs of wear and unfortunately our sink was cracked, still did its job perfectly.
Stayed 2 nights in Apr 2025

8/10

Stayed here some years ago, hotel much improved but please turn the heat down!
Stayed 1 night in Feb 2025

10/10

We stayed at The Station Hotel purely because of its proximity to the railway station but found it such an enjoyable experience that we are already planning a return visit. It is an old building, part of the historic centre of the city, and at the moment there is a certain amount of traffic disruption because of a genera[ upgrading of the area but we were not ina car and were not effected by this, Very friendly, helpful staff bit on the desk and around the hotel. Tajnk you for a lovely visit.
Stayed 1 night in Mar 2025

10/10

Nice room, great staff, lovely breakfast!
Stayed 1 night in Feb 2024

10/10

Lobely staff toom hotel outside lots of prople hanging around
Stayed 1 night in Feb 2025

10/10

Really good - only downside was getting salad with my cooked breakfast !
Stayed 1 night in Jan 2025

10/10

It was a pleasant stay, good location
Stayed 1 night in Feb 2024

10/10

Lovely room
Stayed 1 night in Dec 2024

4/10

Great location. However the bathroom is in need of updating bed very hard. Was not happy being woke at 7 am with the bins being emptied under my window.
Stayed 1 night in Feb 2025

10/10

Very friendly and helpful staff. Room was spacious and clean and had tea and coffee making facilities. The bed was very comfortable so had a great night's sleep.
Stayed 1 night in Nov 2024