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County Hotel

3.0 star property
Travelers find genuine comfort and attentive service while staying just steps from excellent shopping opportunities in this centrally located hotel

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Photo gallery for County Hotel

Reception - County Hotel (Carlisle)
Superior Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi - County Hotel (Carlisle)
Reception - County Hotel (Carlisle)
Meeting facility - County Hotel (Carlisle)
Meeting facility - County Hotel (Carlisle)
County Hotel, in the shopping district's center, offers free in-room WiFi and English breakfast options. The property features dry cleaning/laundry services, a welcoming bar, and a restaurant. Guests consistently praise the central location and helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Single Room

7.0 out of 10
Good
(13 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

7.4 out of 10
Good
(41 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Twin Room

7.8 out of 10
Good
(12 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room

7.6 out of 10
Good
(4 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a television, and large windows with curtains.

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Carlisle, County Hotel is in the city center and near a train station. Tullie House Museum and Gallery and Carlisle Guildhall are cultural highlights, and some of the area's attractions include AMF Bowling and Magic Castle. The Sands Centre and Walby Farm Park are also worth visiting. Guests love the hotel's central location. Visit our Carlisle travel guide
Map
9 Botchergate, Carlisle, England, CA1 1QP

What's nearby

  • Carlisle Castle
    Carlisle Castle
    12 min walk - 0.7 miles
  • Carlisle Guildhall
    6 min walk - 0.4 miles
  • Carlisle Cathedral
    8 min walk - 0.4 miles
  • The Sands Centre
    12 min walk - 0.7 miles
  • Magic Castle
    13 min walk - 0.7 miles

Getting around

  • Carlisle Station
    1 min walk
  • Newcastle Intl. Airport (NCL)
    70 min drive

Restaurants

  • Woodrow Wilson
    2 min walk
  • The William Rufus
    1 min walk
  • The Griffin
    1 min walk
  • Casa Romana
    3 min walk
  • Costa Coffee
    1 min walk

About this property

County Hotel

Hotel in a shopping district
At County Hotel, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), self parking (surcharge), and a vending machine
  • Luggage storage, coffee/tea in the lobby, and wedding services
  • An elevator, a TV in the lobby, and 2 meeting rooms
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All 84 rooms include comforts such as laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per night)
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 11.00 per person
  • Self parking fee: GBP 8.00 per night
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

Frequently asked questions

Is County Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 20.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 8.00 per night. Limited spots are available.

What time is check-in at County Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at County Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 20.00 (subject to availability).

Where is County Hotel located?

Located in the heart of Carlisle, this hotel is within a 10-minute walk of Carlisle Guildhall, Green Market, and Carlisle Cathedral. University of Cumbria and Tullie House Museum and Gallery are also within 10 minutes. Carlisle Station is only a 2-minute walk and Carlisle Railway Station (CXX) is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

County Hotel Reviews

7.4

Good

7.2

Cleanliness

7.8

Location

8.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 281 out of 1003 reviews
Rating 8 - Good. 347 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 103 out of 1003 reviews
Rating 2 - Terrible. 88 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Afzaal

Liked: Cleanliness
Friendly staff
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Chi

Liked: Cleanliness, staff & service
Clean rooms Staff very professional
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Heather

Great location Lovely big clean room Very reasonable price Helpful nice friendly staff Would stay here again for sure
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities
The accommodation, the staff and the location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing we had robes and slippers provided. It was absolutely amazing and had loads of amenities
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
nice clean and easy walkable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Colin i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central very accommodating with our room selection comfy clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Staff great , great value , good standard
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
Bit old fashioned but spotless clean and staff were very nice plus got room for really good price,will definitely be back.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service
Room was clean and the beds very comfortable. The creaky floorboards were a bit of an issue, very loud in both the room we stayed in and the one directly above us! It is however a very old building so that is to be expected. The lift wasn’t working but wasn’t an issue as we were on the second floor. We didn’t eat there so can’t comment on the food but the location was ideal
Stayed 2 nights in Mar 2026
Verified

8/10 Good

sandra

Liked: Cleanliness, staff & service
The County Hotel is very dated but the price is usually ok.Hotel is always very clean and staff are good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jojo

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place to stay ❤️ Only a 5 minute walk from the train station very friendly I stayed and took my dog the hotel staff were very helpful and friendly My room was beautiful a massive bed which my dog enjoyed 😂 The breakfast was very nice I can’t wait to go back and stay again Thank you for having us x
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old Hotel just around corner from Railway Station. Very central. Busy area and, having stayed on a Friday night, was a lot of people around. Room was very adequate for one. Had bath and shower over bath. Bed very comfy and option of 2 pillows. I sleep well almost anywhere, so noise from business next dooe did not keep me awake. Earplugs provided if you are a light sleeper. Staff friendly on arrival and check out.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Garry

Liked: Cleanliness, staff & service
Helpful and efficient staff, room was clean enough and ideal for one night close to the station - would stay again for sure.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel although a little tired looking. staff really helpful and friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff excellent
Stayed 3 nights in Dec 2025
Verified

8/10 Good

gary

Liked: Cleanliness, amenities, property conditions & facilities
Room clean,staff very helpful and a lovely good bye,we will return
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Anne

Liked: Cleanliness, staff & service
Disliked: Amenities
The reception and cleaning staff were very helpful. The hotel decor is rather dark and dated. The lift was out of order so I had to go up 6 flights of stairs to my room. The fire/room doors do not have a soft close option so you are often disturbed. Walls are fairly thin, voices/tv can be heard through them. Breakfast was adequate, I have had better. Rooms are a good size, with plenty of towels/toilet roll (1 ply), tea and coffee. Very good size tv.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Emad

Liked: Cleanliness
Disliked: Amenities
Acceptable hotel, most of the staff are friendly
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Rennaliza

Liked: Cleanliness, staff & service, amenities
The room was spacious but it's very close to the toilet we can hear the extractor fan. The squeaky noise floor whenever someone is walking but overall was good, receptionist are nice and welcoming. Great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Fantastic location to the train station and shopping area.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Staff were welcoming, polite and courteous. Room was clean and tidy. Enjoyed our one night stay.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Nurcan

Disliked: Cleanliness, property conditions & facilities
Staff was brilliant however, the room needs to be re furniture, cleaned better and maybe better sound proofing the rooms. First floor corridors smells very bad.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, room comfort
Friendly staff Parking is now charged for (was free when we booked) Rooms need some tlc but good value for money and great central location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean. staff very helpfull and friendly. Only downside was the floorboards very noisy especially at night. But overall a great time away.
Stayed 4 nights in Dec 2025