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Vale Resort

Property class: 4

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Photo gallery for Vale Resort

Exterior - Vale Resort (Pontyclun)
Exterior - Vale Resort (Pontyclun)
2 restaurants, breakfast served - Vale Resort (Pontyclun)
Indoor pool - Vale Resort (Pontyclun)
Exterior - Vale Resort (Pontyclun)
The Vale Resort offers golf courses, a driving range, and lessons in beautiful green surroundings. Guests can relax at the indoor pool or enjoy spa treatments like body scrubs and facials. Two on-site restaurants serve breakfast, lunch, and dinner.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room - Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • Golf view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Large Double Room in Hensol Castle

Large Double Room in Hensol Castle | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Large Double Room in Hensol Castle

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - No Balcony

Executive Room - No Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - No Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(49 reviews)
  • Resort view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Pontyclun is home to Vale Resort. Cardiff Bay and Creigiau Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Delta Force Paintball Cardiff and Western Leisure Centre. Looking to enjoy an event or a game? See what's going on at Principality Stadium or Utilita Arena Cardiff. Visit our Pontyclun travel guide
Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY

What's nearby

  • St. Fagans National Museum of History
    St. Fagans National Museum of History
    14 min drive - 7.2 miles
  • Llantrisant Castle
    7 min drive - 2.3 miles
  • Delta Force Paintball Cardiff
    11 min drive - 6.3 miles
  • St. Mary's Church St. Fagans
    13 min drive - 7.1 miles
  • The Royal Mint Experience
    16 min drive - 5.9 miles

Getting around

  • Pontyclun Station
    8 min drive
  • Cardiff International Airport (CWL)
    30 min drive

Restaurants

  • Starbucks
    7 min drive
  • The Boars Head
    9 min drive
  • McDonald's
    7 min drive
  • The Pipeworks
    8 min drive
  • Miskin Arms
    6 min drive

About this property

Vale Resort

Upscale family-friendly hotel
At Vale Resort, you can look forward to a golf course, a terrace, and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as a driving range and golf lessons. Treat yourself to a body treatment, a manicure/pedicure, or a massage at Vale Spa, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Enjoy the gym, as well as activities like racquetball/squash. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free valet parking
  • Buffet breakfast (surcharge), 3 outdoor tennis courts, and express check-out
  • Babysitting (surcharge), massage treatment rooms, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 143 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

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9.0 out of 10, Wonderful, 814 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

Does Vale Resort have a pool?

Yes, this property has an indoor pool.

Is Vale Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Vale Resort?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Vale Resort?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Vale Resort located?

Located in Pontyclun, this family-friendly hotel is 2.9 mi (4.6 km) from Llantrisant Castle, and within 6 mi (10 km) of Creigiau Golf Course and Cottrell Park Golf Resort. Delta Force Paintball Cardiff and Western Leisure Centre are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Vale Resort Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 578 out of 1004 reviews
Rating 8 - Good. 268 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

Reviews

Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was lovely Breakfast was fantastic Staff very friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room with big comfy bed. Staff are super welcoming and food is lovely. Definitely worth a stay. You wont be disappointed
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with loads of parking and friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very comfy beds, lovely room. Had a wonderful evening too. Breakfast was gorgeous, stunning view over the golf course. Definitely recommend the hotel 👌
Stayed 1 night in Mar 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service
We used the pool which was good ,only thought our breakfast could be hotter but overall very good stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the vale resort on 28 march. Made use of the spa and had a 2 hour walk around the grounds,lake and castle after a lovely breakfast . Well recommended for a break away
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, good food in the bar and friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Excellent staff and wonderful hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent location, lovely pool and tasty breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room clean spacious and the bed was very comfortable nothing wad to much trouble we had a lift to llanerch and back free of charge my elemis facial was amazing will definitely return .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, amenities
Great staff, great room, great stay
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Staff are very polite.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Room lovely, clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Nice spacious room. Clean and well appointed. Great breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

grzegorz

Liked: Cleanliness, staff & service, amenities
Outstanding staff and customer service. Everything was amazing. Breakfast can be a little for the price it costs or just lower the price of it. Otherwise truly exceptional.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice location

nice location friendly staff nice room and very nice breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and welcoming staff, beautiful venue and room.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Nicola

Liked: Staff & service, amenities
Bar staff great Concierge very helpful Receptionist a little stiff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shree

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in one of the balcony rooms and the room was legit the best room we have stayed in the UK. The bed was a dream, super duper huge and the view from the balcony was magnificent. Their breakfast spread was delicious, the only downside of the stay were the cocktails from the Vale bar, I think they could do better with that. Apart from that, it was a 5/5.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with nice spa gym and swimming pool. Set in extensive grounds with two golf courses. Great breakfast too.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Huge comfortable bed. Spotlessly clean . Very friendly staff. Bar meal very reasonably priced.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay with friendly and helpful staff. Thoroughly enjoyed and have rebooked for two more stays!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Fantastic customer service as usual from all staff areas. Breakfast is a treat. Staff always happy to go that extra mile for guests. Arriving when the night porter has started is always a bonus as he helps with the small things I need. Like a doorstop to let me get my scooter out of the room. Visiting the Vale is an all round positive experience.
Stayed 1 night in Dec 2025