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Parkway Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa and bars

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Photo gallery for Parkway Hotel & Spa

Indoor pool, sun loungers
Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi
Garden Suite | View from room
Interior entrance
Garden Suite | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Penthouse Suite

Penthouse Suite | In-room safe, desk, iron/ironing board, free WiFi

Penthouse Suite

Highlights

Heating
Connecting rooms available
TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

Highlights

Heating
Connecting rooms available
TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

Highlights

Heating
Connecting rooms available
TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 1
  • 1 Double Bed

View all photos for Garden Suite

Garden Suite | In-room safe, desk, iron/ironing board, free WiFi

Garden Suite

Highlights

Heating
Connecting rooms available
TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Heating
Connecting rooms available
TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Cwmbran Drive, Cwmbran, Wales, NP44 3UW

What's nearby

  • Llanfrechfa Grange Hospital - 4 min drive - 2.3 miles
  • Celtic Manor Resort Golf Club - 9 min drive - 6.7 miles
  • International Convention Centre Wales - 9 min drive - 6.7 miles
  • Tredegar House - 11 min drive - 8.0 miles
  • Principality Stadium - 25 min drive - 18.2 miles

Getting around

  • Cwmbrân Station - 8 min drive
  • Cardiff International Airport (CWL) - 51 min drive

Restaurants

  • ‪Blink in Owl - ‬3 min drive
  • ‪Tamarind - ‬4 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Ellie's Pitstop Cafe - ‬3 min drive
  • ‪Mount Pleasant Inn - ‬3 min drive

About this property

Parkway Hotel & Spa

Upscale eco-certified hotel located in Llantarnam
Consider a stay at Parkway Hotel & Spa and take advantage of a terrace, a coffee shop/cafe, and a garden. Treat yourself to a body treatment, a hot stone massage, or aromatherapy at The Beauty Rooms, the onsite spa. The on-site Modern European cuisine restaurant, Ravellos, offers breakfast, lunch, and dinner. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a billiards/pool table, and a 24-hour front desk
  • A banquet hall, wedding services, and 6 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 80 rooms have comforts such as laptop-compatible safes, as well as amenities like free WiFi.
Extra amenities include:
  • Heating and portable fans
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Coffee Shop
  • Ravellos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Frequently asked questions

Does Parkway Hotel & Spa have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Parkway Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Parkway Hotel & Spa?

Self parking is free at this property.

What time is check-in at Parkway Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Parkway Hotel & Spa?

Check-out is at 10 AM.

Where is Parkway Hotel & Spa located?

This family-friendly Cwmbran hotel is located in the business district, within 3 mi (5 km) of Bowlplex Cwmbran, Llantarnam Grange Arts Centre and Llanfrechfa Grange Hospital. Friars Walk Newport and Pontypool Park are also within 6 mi (10 km).

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Parkway Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 520 out of 902 reviews
Rating 8 - Good. 284 out of 902 reviews
Rating 6 - Okay. 65 out of 902 reviews
Rating 4 - Poor. 19 out of 902 reviews
Rating 2 - Terrible. 14 out of 902 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service in clean, comfortable and convenient surroundings.
Stayed 2 nights in May 2025

8/10 Good

Mehdi

Liked: Amenities, property conditions & facilities
Convenient and has a gym What more could you ask for :)
Stayed 3 nights in Apr 2025

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Spa is beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

Inderpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my one night stay. The room was very clean and facilities were lovely. Staff was friendly and there was a gym so that worked for me.
Stayed 1 night in Apr 2025

8/10 Good

Mehdi

Liked: Amenities, property conditions & facilities
Very comfortable
Stayed 3 nights in Apr 2025

10/10 Excellent

penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff, room and facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, clean and well-equipped room, quiet and peaceful.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very accommodating to ensure a highly enjoyable stay
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place food was excellent staff very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample parking and no stairs needed to get anywhere in the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the second year on the trot for a trip to Tiny Rebel Brewery. was great hotel, breakfast was amazing, plentiful with a fantastic selection. Pool was lovely. car park was safe to leave cars and motorbikes will definitely stay again
Stayed 1 night in Aug 2024

10/10 Excellent

niesyl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

It was a great stay with a comfortable bed and pretty decent breakfast buffet. I would give it a 4.5 though because when we used their pool and jacuzzi, the water wasn't heated. Not even lukewarm so we were kind of disappointed about it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff excellent breakfast would certainly stop there again
Stayed 1 night in Feb 2024

10/10 Excellent

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff where amazing very helpful & made you feel very welcome
Stayed 2 nights in Jun 2024

8/10 Good

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff lovely pool was fantastic very relaxing just what we needed
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with use of the pool & spa a bonus
Stayed 2 nights in Mar 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Disappointing that a 4 star hotel would shut its restaurant on a Tuesday and Wednesday evening and expect guests to eat in the bar and order from a limited menu?! At 6:30pm there was a queue of 10 guests ordering food from the one guy serving drinks and taking orders. The food was mediocre as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spruce up the eating areas floor after each custom

Eating areas look tired and a bit messy on the carpets where others have dropped food before.
Stayed 1 night in Jan 2025

10/10 Excellent

joshua

Liked: Staff & service, amenities, property conditions & facilities
Would really recommend you to stay here
Stayed 1 night in Aug 2023

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and the pool is lovely
Stayed 3 nights in May 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay.

Nice stay at a comfortable hotel. No issues!
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, staff were so friendly and helpful.
Stayed 2 nights in Oct 2022

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with good quality rooms and welcoming spacious communal areas.
Stayed 1 night in Apr 2023

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Rooms far too hot - and there is no means to change the setting - nor did the window open more than a crack .. Bar menu OK, but not accurate as to what was actually served, and to not to be able to swop out chips/new potatoes etc seems a little weird!
Stayed 2 nights in Apr 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, shame the restaurant is only open Thursday to Sunday, bar food was ok. Breakfast was excellent Staff were friendly and helpful.
Stayed 4 nights in Sep 2023