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Novotel Cardiff Centre

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Novotel Cardiff Centre

Breakfast, lunch and dinner served
Bar (on property)
Front of property
Property amenity
Lobby sitting area
Novotel Cardiff Centre, in the heart of the city, offers a spa, Elements restaurant for breakfast, an indoor pool, free WiFi, a coffee shop, and a bar. Guests particularly appreciate the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • 24/7 front desk
  • Gym

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(15 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(48 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Shower/tub combination
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Cardiff City Centre, a neighborhood in Cardiff, Novotel Cardiff Centre is near a train station. Cardiff Castle and Cardiff Metropolitan Cathedral of St David are local landmarks, and travelers looking to shop may want to visit Capitol Shopping Centre and Mermaid Quay. Looking to enjoy an event or a game while in town? See what's happening at Principality Stadium or Cardiff International Arena. Spend some time exploring the area's activities, including golfing.
Visit our Cardiff travel guideOpens in a new window
Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT

What's nearby

  • Cardiff International Arena - 6 min walk - 0.4 miles
  • St. David's - 12 min walk - 0.7 miles
  • Cardiff Bay - 15 min walk - 0.8 miles
  • Cardiff Castle - 16 min walk - 0.9 miles
  • Principality Stadium - 1 min drive - 0.7 miles

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪TGI Fridays - ‬10 min walk
  • ‪The Place to Eat - ‬10 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk
  • ‪The Cafe by Benugo - ‬9 min walk
  • ‪Golden Cross - ‬8 min walk

About this property

Novotel Cardiff Centre

Upscale eco-certified hotel near Principality Stadium
Cardiff Castle is located near Novotel Cardiff Centre, which provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Take some time to relax at the onsite spa. The on-site restaurant, Elements, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also find perks like:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, luggage storage, and smoke-free premises
  • Concierge services, tour/ticket assistance, and 11 meeting rooms
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 138 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference center (2,259 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Does Novotel Cardiff Centre have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Novotel Cardiff Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Novotel Cardiff Centre?

Self parking is available for GBP 24.00 per night.

What time is check-in at Novotel Cardiff Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Cardiff Centre?

Check-out is at noon. Late check-out is available for GBP 10.00 (subject to availability).

Does Novotel Cardiff Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 30 per vehicle applies.

Where is Novotel Cardiff Centre located?

Located in Cardiff City Centre, this spa hotel is within 1 mi (2 km) of University of South Wales, Cardiff Campus, Principality Stadium, and Cardiff Bay. Cardiff International Arena and Cardiff Metropolitan Cathedral of St David are also within 10 minutes. Cardiff Queen Street Station is 11 minutes by foot and Cardiff Central Station is 14 minutes.

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Novotel Cardiff Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 430 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 163 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Amenities
Lovely stay. Clean, convenient for city centre. Fab swimming pool with lovely jacuzzi, sauna and steam room. David on reception was fabulous!
Stayed 3 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be useful for all reception staff to be familiar with the buses etc for people without a car. Also the map of Cardiff is really incomprehensible added to which reception needs to be able to read the map fro guests. The catering staff were very efficient and helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Cardiff for a concert. It is a fun event city. We likened the downtown atmosphere to the Fremont Street of the U.K. The city center has the train station, shopping, dining and nightlife, all within walking or Uber distance of Novotel. This historic hotel has a great aesthetic, fantastic food, friendly staff and nice, clean rooms. Would definitely stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Julieta Yanina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and located very close to castle and city centre. Room was big enough. The area around the hotel wasn't very nice and I didn’t felt 100% safe when walking around. Parking is also very expensive, we decided to leave the car somewhere else. Parking should be cheaper for guests.
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for matches at principality stadium
Stayed 1 night in Mar 2025

4/10 Poor

michael

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The location was good, the property had some nice amenities, but the room was old and gross -- stained carpet and -- really gross -- what appeared to be blood stains on the sheets of the pull out sofa.
Stayed 2 nights in Jul 2025

10/10 Excellent

Coreena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely, we were able to store our bags before check in. Spa facilties were amazing, shampoo and body wash supplied in changing room and hotel rooms. Room very spacious. We didnt have sheets on one bed but this was quickly rectified.
Stayed 1 night in Jun 2025

6/10 Okay

Ashley

Good

Stayed here for 3nights was good value for money - don’t expect a lot Rooms are looking tired and if you are above the pool (1st floor) expect some noise
Stayed 3 nights in May 2025

4/10 Poor

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Generally a good stay. BUT - BE WARNED!! the hotel car park is quoted as having "Parking Available". What is NOT mentioned is the fact that on checking out and leaving the car park, a fee of £24.00 is charged just for an overnight stay in THEIR car park. Daylight robbery!!!
Stayed 1 night in Jul 2025

10/10 Excellent

TSZ KIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, high accessibility. So close to the Cardiff bay
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for the town centre and stadium.
Stayed 3 nights in Mar 2025

6/10 Okay

yobid

Liked: Cleanliness, amenities, property conditions & facilities
They committed to give the view room but when we reached there. They said they don't have the view room available. So what's the point for reservation we didn't get what we asked for The rest is everything is fine specially swimming pool facility, restaurant and breakfast was awesome.
Stayed 3 nights in Jul 2025

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel with a good atmosphere

We enjoyed our stay at Novo hotel Cardiff it was a modern hotel with a good atmosphere,check in was easy, our room was spotless, the food very good and the staff work very hard and are very friendly, the hotel is well situated for the city centre and Cardiff didn't,t disappoint it.was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent made our stay very comfortable they couldn't do enough
Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on

It’s a lovely hotel, very clean good gym and pool nice breakfast too
Stayed 1 night in Dec 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , good location , very friendly staff
Stayed 2 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, room and staff were lovely.
Stayed 4 nights in Sep 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities

Reasonable hotel in Cardiff

Stayed here for 3 nights on a recent visit to South Wales. In a good central location, but the comfort of the hotel was only average. Rooms were quite noisy and not the most comfortable beds in the world. Pool, gym and bar were excellent. Expensive parking!!
Stayed 3 nights in May 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to downtown and was easy to get to. It was clean and comfortable, and had lots of dining options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Liked: Amenities
Staff were great and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

JEMMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Briony

Liked: Staff & service
It was fine for what we needed but the rooms (carpets in particular) could use an upgrade (lots of stains)
Stayed 1 night in Apr 2025

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