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New House Country Hotel

4.0 star property
Guests find natural tranquility at this countryside retreat where regional cuisine delights and three bars offer relaxing drinks after gym workouts

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Photo gallery for New House Country Hotel

Front of property - New House Country Hotel (Cardiff)
3 bars/lounges - New House Country Hotel (Cardiff)
Food and drink - New House Country Hotel (Cardiff)
View from property - New House Country Hotel (Cardiff)
3 bars/lounges - New House Country Hotel (Cardiff)
New House Country Hotel is nestled in Rhiwbina's beautiful nature. Guests can explore the garden, choose from three bars, and enjoy regional specialties for breakfast and dinner. The property offers a gym and high-speed WiFi, with staff consistently praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Furnished patio
Heating
Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Electric kettle
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Heating
Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Bathrobes
Hair dryer
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Bathrobes
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Cardiff, New House Country Hotel is in the city center. Cardiff Castle and Caerphilly Castle are local landmarks, and travelers looking to shop may want to visit Queen Arcade and Capitol Shopping Centre. The Visit Caerphilly Centre and TeamSport Cardiff are also worth visiting.
Visit our Cardiff travel guideOpens in a new window
Map
Thornhill Rd, Cardiff, Wales, CF14 9UA

What's nearby

  • Cefn Onn Country Park - 17 min walk - 0.9 miles
  • Cardiff University - 11 min drive - 4.9 miles
  • Cardiff Castle - 13 min drive - 5.8 miles
  • Principality Stadium - 15 min drive - 6.2 miles
  • Cardiff Bay - 16 min drive - 10.8 miles

Getting around

  • Lisvane & Thornhill Station - 2 min drive
  • Bristol International Airport (BRS) - 55 min drive

Restaurants

  • ‪The Railway - ‬6 min drive
  • ‪The Malcolm Uphill - ‬4 min drive
  • ‪Kings Arms - ‬6 min drive
  • ‪Greggs - ‬3 min drive
  • ‪The Pantmawr Inn - ‬8 min drive

About this property

New House Country Hotel

Upscale hotel located in Rhiwbina
You can look forward to free full breakfast, a terrace, and a garden at New House Country Hotel. The on-site Regional cuisine fine-dining restaurant, Sequoias Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars and a gym.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and wedding services
  • Meeting rooms, luggage storage, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at New House Country Hotel boast thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Georgian Lounge
  • Sequoias Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

New House Country Hotel Cardiff, Wales
New House Country Hotel Cardiff
New House Country Cardiff
New House Country
New House Country Hotel Cardiff Wales
New House Country Hotel Hotel
New House Country Hotel Cardiff
New House Country Hotel Hotel Cardiff

Frequently asked questions

Is New House Country Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at New House Country Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at New House Country Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is New House Country Hotel located?

Located in Rhiwbina, this hotel is 1.1 mi (1.7 km) from Cefn Onn Country Park and within 3 mi (5 km) of The Visit Caerphilly Centre and Caerphilly Castle. Castell Coch and Whitchurch Hospital are also within 3 mi (5 km). Lisvane & Thornhill Station is 27 minutes by foot.

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Reviews

New House Country Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 239 out of 366 reviews
Rating 8 - Good. 83 out of 366 reviews
Rating 6 - Okay. 24 out of 366 reviews
Rating 4 - Poor. 12 out of 366 reviews
Rating 2 - Terrible. 8 out of 366 reviews

Reviews

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable relaxing place to spend a few much needed days away
Stayed 3 nights in Nov 2025

10/10 Excellent

Rachel

Liked: Property conditions & facilities
Room was clean. Staff and great location 👍
Stayed 1 night in Dec 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, friendly staff and a relaxed atmosphere.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were lovely, the best thing.... the view from the gardens... wow.
Stayed 1 night in Nov 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 3 nights in Sep 2025

10/10 Excellent

EMMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely helpful staff, beautiful setting. Breakfast only opens at 7, a 6.30 start would be preferable as staying for business.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
We had a suite which was very spacious and close to the lounge and dining areas. Room was very clean and bathroom had separate shower and bath. Staff friendly, courteous and very helpful. Beautiful setting and house, lovely log fires in November!
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
It’s such a special place for us to stay. The hotel holds such lovely memories of our wedding day. It’s been developed even more now, but tastefully, holding its true identity in style and decor, with the more modern twists where needed. Every staff member is friendly, the food is delicious, lounge areas comfy, outside areas maintained and modern, and the views over Cardiff and out to sea are wonderful. Our room in the older part of the hotel was quirky and so comfortable with lovely views, warm, spacious and the most comfortable bed possible. We can’t fault The New House Country Hotel. It’s worth every penny to stay there.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning view from the Hotel overlooking Cardiff and out to sea, a lovely, well-located hotel. The staff we so friendly and helpful and made me feel very welcome
Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, it is set in a beautiful location, with views looking towards Cardiff. It is a country house, the decor is very nice. Our room was lovely and big, with a super king bed. It was nice and clean. We also had a patio area outside, that we could have sat in, not in November though! The staff were very friendly and helpful. Breakfast was a treat, there was a lot to choose from and everything was cooked to perfection. You only needed to put the bread through the toaster once, that has got to be a first. I would recommend tis hotel for a stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel!!

We do not live that far from this hotel, and this was our first visit which was for our wedding annniversary. It is such a lovely hotel in every aspect. Great staff, amazing room, fantastic views and wonderful breakfast. Highly recommended and we are already looking for a reason to stay again. Thanks for looking after us :-)
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location - staff were great
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic time staying here for my wedding weekend! The staff were absolutely fabulous, and the room was spotless. The beds were so comfy, I honestly didn’t want to leave! Can’t wait to book and stay again soon!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room & views. Great food. Beautiful gardens.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Had an a amazing stay hotel was stunning set in a amazing location with views of cardiff bay breakfast was delious but drink and food prices were abit expensive
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful location, wonderful people, and the most comfortable room
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and unique establishment with amazing view of the Capital. We actually slept with curtains open something we never do as the scenery was so spectacular of the lights of Cardiff. Room very spacious, bed extremely comfortable. Shame ladies nail varnish marks on bath tub, this can be easily removed with a bit of remover and a cotton wool bud. Staff approachable, polite and friendly. Evening meal was amazing, both had the duo of Lamb dish which provided and explosion of flavours on the taste buds. The person serving was so nice and a credit to the establishment. Breakfast first two morning was table service and staff very attentative. Third morning self serve, slight gripe that even though choice still good, tables were not being cleared of anything until after guest had vacated, leading to messy looking dining room. Would love love love to stay again.
Stayed 3 nights in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Great views and a good dinner and breakfast. The gym is good for cardio but lacks weight machines and disinfectant spray/wipes.
Stayed 2 nights in Jul 2025

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
We upgraded to the junior suite and foujd the room amazing , breath taking . Wonderful grounds , amazing views The breakfast in the morning had many items to choose from . Great staff We can't say enough about this property. And hope we will be able to come back again
Stayed 1 night in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing break

Great hotel great breakfast great reception staff always readily available to help.
Stayed 3 nights in Mar 2025

10/10 Excellent

anthony

Liked: Cleanliness, property conditions & facilities, room comfort

Superb

Superb location, beautiful grounds and gardens. Service could have been better. Hot food very disappointing as it was served cold and returned over cooked. Very friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family adventure

The room was perfect size for a family of four. It was a gorgeous location.
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful hotel, we had a dog friendly room, which was really large with a patio area outside. Beds are super comfy and everything was spotlessly clean. The staff were especially helpful and friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Amazing scenery
Stayed 1 night in Oct 2024