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New House Country Hotel

4.0 star property
Guests find natural tranquility at this countryside retreat where regional cuisine delights and three bars offer relaxing drinks after gym workouts

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Photo gallery for New House Country Hotel

Front of property - New House Country Hotel (Cardiff)
Food and drink - New House Country Hotel (Cardiff)
3 bars/lounges - New House Country Hotel (Cardiff)
View from property - New House Country Hotel (Cardiff)
3 bars/lounges - New House Country Hotel (Cardiff)
New House Country Hotel is nestled in Rhiwbina's beautiful nature. Guests can explore the garden, choose from three bars, and enjoy regional specialties for breakfast and dinner. The property offers a gym and high-speed WiFi, with staff consistently praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • Sleeps 3
  • Free WiFi

View all photos for Twin Room

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

9.8 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Suite

Superior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Cardiff, New House Country Hotel is in the city center. Cardiff Castle and Caerphilly Castle are local landmarks, and travelers looking to shop may want to visit Queen Arcade and Cardiff Market. The Gate Arts and Community Centre and TeamSport Cardiff are also worth visiting. Visit our Cardiff travel guide
Map
Thornhill Rd, Cardiff, Wales, CF14 9UA

What's nearby

  • Cefn Onn Country Park
    Cefn Onn Country Park
    17 min walk - 0.9 miles
  • Main building of Cardiff University - Wales; Shutterstock ID 289260233; purchase_order: Comps; job: ; client: ; other:
    Cardiff University
    16 min drive - 4.9 miles
  • Cardiff Castle
    Cardiff Castle
    18 min drive - 6.0 miles
  • Big Wheel, Pier head building and ferris building located in Mermaid Quay of Cardiff Bay - Cardiff, Wales, United Kingdom at Night
    Cardiff Bay
    21 min drive - 18.2 miles
  • Principality Stadium
    Principality Stadium
    22 min drive - 7.2 miles

Getting around

  • Lisvane & Thornhill Station
    2 min drive
  • Bristol International Airport (BRS)
    55 min drive

Restaurants

  • The Project
    5 min drive
  • Greggs
    3 min drive
  • The Railway
    6 min drive
  • The Malcolm Uphill
    4 min drive
  • Caerphilly Mountain Snack Bar
    2 min drive

About this property

New House Country Hotel

Upscale hotel located in Rhiwbina
You can look forward to free full breakfast, a terrace, and a garden at New House Country Hotel. The on-site Regional cuisine fine-dining restaurant, Sequoias Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars and a gym.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Wedding services, a front-desk safe, and luggage storage
  • Smoke-free premises, a 24-hour front desk, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at New House Country Hotel boast thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Georgian Lounge
  • Sequoias Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Frequently asked questions

Is New House Country Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at New House Country Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at New House Country Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is New House Country Hotel located?

Located in Rhiwbina, this hotel is 2.5 mi (4 km) from Caerphilly Castle and 2.6 mi (4.2 km) from Castell Coch. Principality Stadium and Roath Park are also within 6 mi (10 km). Lisvane & Thornhill Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

New House Country Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 255 out of 389 reviews
Rating 8 - Good. 89 out of 389 reviews
Rating 6 - Okay. 25 out of 389 reviews
Rating 4 - Poor. 12 out of 389 reviews
Rating 2 - Terrible. 8 out of 389 reviews

Reviews

Verified

8/10 Good

aristides

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, convinient parking, room a bit warm due to to unsual warm temps, but location offers a nice view.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic breakfast and lovely views over Cardiff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Comfortable room. Good breakfast choice.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent. Staff friendly and helpful. Room was very nice. Didn't use the bar. Great views across Cardiff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and service. Rooms
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
The room was spotless and all the staff were brilliant throughout our stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at short notice, the staff were very accommodating and the hotel easy to be in with a family. The rooms were lovely. The view from the property is stunning, we will definitely return. The only downside was the lack of gluten free options available from the bar menu. That is something that perhaps we could have mitigated had we not booked at short notice. The breakfast had all gluten free options available and was great. Strongly recommend a stay here.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Roel

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean room, nice and big bathroom. Food was good as well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, friendly staff and a relaxed atmosphere.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yechiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location (if you have a car). Beautiful setting, large clean room, friendly staff. In all, we had a wonderful experience
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Beautiful property. Attentive staff. Lovely room and view. Great breakfast, dinner and lounge. Everything was perfect!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable relaxing place to spend a few much needed days away
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Property conditions & facilities
Room was clean. Staff and great location 👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable, spotlessly clean rooms. Nice breakfast with lovely bacon and sausages. Nice geounds and public areas. Staff were very friendly and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were lovely, the best thing.... the view from the gardens... wow.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Staff were very friendly from start to finish, breakfast and bar snack were delicious. The overall hotel is very welcoming. Our room was beautiful, clean and spacious. We are already planning our next visit with our pups next time.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

EMMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely helpful staff, beautiful setting. Breakfast only opens at 7, a 6.30 start would be preferable as staying for business.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location - staff were great
Stayed 1 night in Mar 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location with beautiful views , the staff are friendly, very helpful and efficient. We stayed in a Junior Suite and it was a very large and beautiful room and quiet- especially for a hotel. There are two things that let the hotel down , no food after a certain time in the evening seems strange to me , most places serve until 10pm at least and there is a mention of 24 hour room service but there was no menu in our room (That we could find anyway) and when we asked about food we were told the only option was to have some crisps at the bar. Breakfast is fantastic if you like a cooked breakfast , lots of choice here but if you don't then the options are limited and not replenished throughout the morning , I think this should be more plentiful with more options for the price you pay for a room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning view from the Hotel overlooking Cardiff and out to sea, a lovely, well-located hotel. The staff we so friendly and helpful and made me feel very welcome
Stayed 1 night in Sep 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
We had a suite which was very spacious and close to the lounge and dining areas. Room was very clean and bathroom had separate shower and bath. Staff friendly, courteous and very helpful. Beautiful setting and house, lovely log fires in November!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful location, wonderful people, and the most comfortable room
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room & views. Great food. Beautiful gardens.
Stayed 1 night in Jul 2025