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Mercure Newport Hotel

4.0 star property
Modern comfort meets riverside convenience at this Newport hotel where guests can savor local cuisine at NP20 Bar & Kitchen or maintain fitness routines anytime

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Photo gallery for Mercure Newport Hotel

Bar (on property) - Mercure Newport Hotel (Newport)
Exterior - Mercure Newport Hotel (Newport)
Egyptian cotton sheets, premium bedding, Select Comfort beds - Mercure Newport Hotel (Newport)
Meeting facility - Mercure Newport Hotel (Newport)
A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains. - Mercure Newport Hotel (Newport)
Located near the Riverfront and University of Wales-Newport, Mercure Newport Hotel offers dry cleaning/laundry services and a 24-hour gym. Guests enjoy breakfast at NP20 Bar & Kitchen, multilingual staff, and in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(45 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Newport City Centre, a neighborhood in Newport, Mercure Newport Hotel is in a shopping district and near a train station. Newport Transporter Bridge and Caerphilly Castle are notable landmarks, and some of the area's activities can be experienced at Celtic Manor Resort Golf Club and St Mellons Golf Club. University of Wales-Newport and Cardiff Golf Club are two other places to visit that come recommended. Visit our Newport travel guide
Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW

What's nearby

  • Riverfront Theatre and Arts Centre
    3 min walk - 0.2 miles
  • Friars Walk Newport
    3 min walk - 0.2 miles
  • Newport Cathedral
    9 min walk - 0.5 miles
  • Rodney Parade
    11 min walk - 0.6 miles
  • Belle Vue Park
    12 min walk - 0.7 miles

Getting around

  • Newport Station
    10 min walk
  • Bristol International Airport (BRS)
    62 min drive

Restaurants

  • The Pen & Wig
    4 min walk
  • The Potters
    3 min walk
  • The Riverfront
    5 min walk
  • Starbucks
    3 min walk
  • wagamama
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Frequently asked questions

Is Mercure Newport Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Mercure Newport Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Newport Hotel?

Check-out is at 11:00 AM.

Where is Mercure Newport Hotel located?

Located in Newport City Centre, this hotel is 2.7 mi (4.4 km) from Newport Transporter Bridge and within 6 mi (10 km) of University of Wales-Newport and Llanfrechfa Grange Hospital. Celtic Manor Resort Golf Club and St Mellons Golf Club are also within 9 mi (15 km). Newport Station is 10 minutes by foot and Newport (XNE-Newport Train Station) is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Newport Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 691 out of 1014 reviews
Rating 8 - Good. 208 out of 1014 reviews
Rating 6 - Okay. 64 out of 1014 reviews
Rating 4 - Poor. 27 out of 1014 reviews
Rating 2 - Terrible. 24 out of 1014 reviews

Reviews

Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central,close to train station. Nice receptionist.Decent breakfast.Good view from room on 11th floor
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and fabulous dining Accomodations, with an amazing outdoor patio.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, excellent staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Breakfast was excellent . Good service and good selection. Would definitely stay again. Thank you
Stayed 1 night in May 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a suite as the AC wasn’t working in my room. Manager was very good 😊
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, nice breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless, bed comfy, staff friendly, breakfast good quality
Stayed 1 night in Mar 2026
Verified

8/10 Good

Brendan

Liked: Cleanliness, staff & service
Great staff and comfortable bed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Murat

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, location is great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite and very respectful. The room wow was nice had a great view of newport. I definitely stay again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & tidy, very comfortable bed
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Lovely overnight stay ,staff were very friendly and helpful, room was lovely would definitely stay again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy, staff very professional and friendly. Room was lovely and spacious, and spotlessly clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were friendly and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ellis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room..beautifully furnished..no bath only shower..happy to stay again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean comfortable room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Atila

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable hotel very conveniently located in the city centre.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable room. The staff were all very pleasant and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Clean and modern. Friendly staff and great bar.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

yethurein

Liked: Cleanliness, staff & service, amenities
The room was spotless and I enjoyed my stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Millie-Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and well maintained with great facilities. Breakfast was very good and staff were kind
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Quiet stay, excellent sleep.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff were helpful
Stayed 2 nights in Dec 2025