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Mercure Newport Hotel

4.0 star property
Hotel with a 24-hour fitness center, near Newport Transporter Bridge

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Photo gallery for Mercure Newport Hotel

Exterior
Reception
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Select Comfort bed
Eco-friendly toiletries
  • 16.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Select Comfort bed
Eco-friendly toiletries
  • 16.5 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Select Comfort bed
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Select Comfort bed
Eco-friendly toiletries
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Select Comfort bed
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Select Comfort bed
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Smart TV
Renovated in 2022
Egyptian cotton linens
Sofa bed - king
Premium bedding
Blackout drapes/curtains
Select Comfort bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
Select Comfort bed
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Holiday Inn Express Newport by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,001 reviews
Holiday Inn Express Newport by IHG

About the neighborhood

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW

What's nearby

  • Riverfront - 5 min drive - 2.2 miles
  • Newport Transporter Bridge - 6 min drive - 2.9 miles
  • Llanfrechfa Grange Hospital - 7 min drive - 5.4 miles
  • Celtic Manor Resort Golf Club - 8 min drive - 3.7 miles
  • Tredegar House - 9 min drive - 4.0 miles

Getting around

  • Newport Station - 8 min walk
  • Bristol International Airport (BRS) - 59 min drive

Restaurants

  • ‪The Potters - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muffin Break - ‬3 min walk
  • ‪Eshaal's Fish & Chips - ‬4 min walk

About this property

Mercure Newport Hotel

Upscale hotel remodeled in 2022 and located near Newport Transporter Bridge
Located close to Riverfront and University of Wales-Newport, Mercure Newport Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, NP20 Bar & Kitchen, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as conference space.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), smoke-free premises, and 4 meeting rooms
  • A front-desk safe, a 24-hour front desk, and an elevator
  • Multilingual staff, luggage storage, and a banquet hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 135 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Lithuanian, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Frequently asked questions

Is Mercure Newport Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Mercure Newport Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Newport Hotel?

Check-out is at 11:00 AM.

Where is Mercure Newport Hotel located?

Located in the heart of Newport, this hotel is 2.7 mi (4.4 km) from Newport Transporter Bridge and 2.9 mi (4.6 km) from Riverfront. University of Wales-Newport and Celtic Manor Resort Golf Club are also within 6 mi (10 km). Newport Station is 8 minutes by foot and Newport (XNE-Newport Train Station) is 9 minutes.

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Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 456 out of 670 reviews
Rating 8 - Good. 134 out of 670 reviews
Rating 6 - Okay. 44 out of 670 reviews
Rating 4 - Poor. 20 out of 670 reviews
Rating 2 - Terrible. 16 out of 670 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and rooms
Stayed 1 night in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. The only letdown is the restaurants in the evening average food.
Stayed 2 nights in Apr 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the centre of Newport, close to the station, high street, market place and river. Good value with comfortable rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel inside and lovely staff
Stayed 1 night in Feb 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location good hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
So easy for what we wanted in Newport
Stayed 1 night in Apr 2025

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel very clean modern. The breakfast was class and the service provided by the staff. Thank you everyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Second stay here for my daughter and partner and they can’t recommend it enough
Stayed 1 night in Jan 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
What a pleasant surprise! Lovely hotel situated in the old Newport HM Passport Office. Much better than places like Holiday Inn and Coldra Court. If staying in Newport, I recommend! The town centre is a bit of a zoo at night, but there are some nice places to eat and drink like Newport Market.
Stayed 1 night in Apr 2025

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked that hotel .one of the best in town I believe and term of service it’s amazing
Stayed 4 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Lovely comfy bed and very helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice new hotel in town centre

Lovely new hotel in the city centre. Ideal location if visiting Rodney Parade football stadium which is a short walk away. Well furnished rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

TAPPEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here 9 times. Wouldn't stay anywhere else in Newport.
Stayed 12 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Lovely hotel near to town centre. Parking over the road which is very reasonable. Breakfast was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, clean, view from room was nice. Restaurant was excellent! Ver comfy room
Stayed 4 nights in Dec 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexander

Best place to stay

Great location and check in was opened 24/7. Close to shops and restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Dilip

Nice and pleasant stay while wising newport
Stayed 2 nights in Nov 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel, warm and clean. Breakfast was nice. Love the historic reference to the transporter bridge.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was well situated within walking distance of the railway station. They allowed a bag drop, pre check in with staff responding to an email very quickly. The check in process was very efficient. The room, with twin beds, was spotless and with a great view over Newport from the 10th floor. A great place to stay and I would be happy to recommend to others and return myself in the future
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the beating heart of Newport.
Stayed 1 night in Sep 2024