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Mercure Newport Hotel

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Mercure Newport Hotel

Exterior
Exterior
Superior Room, 1 Double Bed (Privilege) | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
Exterior
Breakfast, lunch and dinner served

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
Select Comfort bed
  • 16.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
Select Comfort bed
  • 16.5 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
Select Comfort bed
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
Select Comfort bed
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
Select Comfort bed
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
Select Comfort bed
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Separate bedroom
Sofa bed - king
Egyptian cotton linens
Select Comfort bed
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
Select Comfort bed
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Holiday Inn Express Newport by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,000 reviews
Holiday Inn Express Newport by IHG

About the neighborhood

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW

What's nearby

  • Newport Transporter Bridge - 3 min drive - 1.3 miles
  • Riverfront - 5 min drive - 1.5 miles
  • Celtic Manor Resort Golf Club - 7 min drive - 3.5 miles
  • International Convention Centre Wales - 7 min drive - 3.5 miles
  • Tredegar House - 7 min drive - 2.7 miles

Getting around

  • Newport Station - 8 min walk
  • Bristol International Airport (BRS) - 59 min drive

Restaurants

  • ‪The Potters - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muffin Break - ‬3 min walk
  • ‪Eshaal's Fish & Chips - ‬4 min walk

About this property

Mercure Newport Hotel

Upscale eco-certified hotel renovated in 2022 and located near Newport Transporter Bridge
Located close to Riverfront and University of Wales-Newport, Mercure Newport Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, NP20 Bar & Kitchen, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as conference space.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), an elevator, and smoke-free premises
  • Luggage storage, a banquet hall, and multilingual staff
  • A front-desk safe, a 24-hour front desk, and 4 meeting rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All 135 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Frequently asked questions

Is Mercure Newport Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Mercure Newport Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Newport Hotel?

Check-out is at 11:00 AM.

Where is Mercure Newport Hotel located?

Located in Newport City Centre, this eco-certified hotel is 2.7 mi (4.4 km) from Newport Transporter Bridge and 2.9 mi (4.6 km) from Riverfront. University of Wales-Newport and Celtic Manor Resort Golf Club are also within 6 mi (10 km). Newport Station is 8 minutes by foot and Newport (XNE-Newport Train Station) is 9 minutes.

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Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 522 out of 763 reviews
Rating 8 - Good. 152 out of 763 reviews
Rating 6 - Okay. 49 out of 763 reviews
Rating 4 - Poor. 21 out of 763 reviews
Rating 2 - Terrible. 19 out of 763 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice looking hotel, gym was lovely
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad Aziz

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to say lovely hotel would definitely recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Saida

Liked: Cleanliness, amenities, property conditions & facilities
All round nice stay
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and I love it
Stayed 1 night in Jul 2025

8/10 Good

Omar

Liked: Cleanliness
Location
Stayed 1 night in Jul 2025

10/10 Excellent

Nidhi

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel for the price! Our kids loved their stay in the junior suite of the hotel..
Stayed 1 night in Jun 2025

10/10 Excellent

Julie Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, helpful staff, really nice breakfast buffet, convenient for walking to shops, restaurants and local attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant facilities. Clean and modern. The breakfast was to die for, and the staff were very helpful and pleasant. I’ll definitely be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Really good room, good hotel. Newport is shabby though.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
hotel perfect ,staff helpful and friendly ,service was great as was breakfast
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, The only thing that needs improving is the restaurant
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the oasis themed welcome. The staff were very friendly and helpful. Everything was very well organised for a busy event
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff on reception were fantastic and the oasis theme really gave our visit that extra thought. Thank you for a lovely welcome and departure and all in between
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Love the location and good view of the city
Stayed 4 nights in May 2025

10/10 Excellent

Lee-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and rooms
Stayed 1 night in Apr 2025

10/10 Excellent

roberta

Liked: Amenities
I stayed at this hotel for the Oasis concert. The welcome was perfect. The lobby was decorated for the occasion with a small welcome buffet and themed gadgets. The staff was kind and the rooms were comfortable. I’ll take with me a beautiful memory of Newport
Stayed 1 night in Jul 2025

10/10 Excellent

Olufunmilayo Yetunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Near the train station and town centre. Just what I needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre hotel. Great location.

Nice hotel with a lovely rooftop terrace. Parking just a 2 min walk away.
Stayed 1 night in Apr 2025

10/10 Excellent

Cecilia

Liked: Amenities, property conditions & facilities
Fabulous hotel in a deprived area. Staff were extremely friendly and helpful. Room size generous with good amenities. Restaurant and bar excellent. Outside of the hotel Newport is dirty and deprived with no tourist experiences. Only positive is the short train rides to Cardiff and Bristol
Stayed 4 nights in Jun 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location good hotel
Stayed 2 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the bar. A clean pleasant hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025