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Holiday Inn Cardiff - North M4 by IHG

Property class: 3

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A modern hotel reception area with a wooden reception desk, a large signboard, and a wall-mounted logo. - Holiday Inn Cardiff - North M4 by IHG (Cardiff)
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At Holiday Inn Cardiff - North M4 by IHG, you can look forward to a coffee shop/cafe, a bar, and conference space. The on-site international cuisine restaurant, Holiday Inn Cardiff North, offers breakfast, lunch, dinner, and kids' meals. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 1 Double Bed with Sofa bed

A hotel room with a bed, bedside lamps, a chair, a television, and a door leading to another room.

Premium Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, cribs (free)

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, cribs (free)

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk with a TV, a chair, and a large window with curtains.

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

A hotel room with two beds, a desk, a lamp, a telephone, and a painting on the wall.

Standard Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

A hotel room with a large bed, bedside lamps, a wooden headboard, a nightstand, and a mirror.

Standard Room, 2 Twin Beds, Accessible

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 Double Premium Sofa Bed

Desk, laptop workspace, iron/ironing board, cribs (free)

1 Double Premium Sofa Bed

  • 13 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for 1 Queen Standard

Desk, laptop workspace, iron/ironing board, cribs (free)

1 Queen Standard

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 1 Double Standard Sofa Bed

Desk, laptop workspace, iron/ironing board, cribs (free)

1 Double Standard Sofa Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Tongwynlais, a neighborhood in Cardiff, Holiday Inn Cardiff - North M4 by IHG is in the suburbs and near the airport. Castell Coch and St. Fagan's Castle are cultural highlights, and some of the area's attractions include The Gate Arts and Community Centre and Dyffryn Gardens and Arboretum. TeamSport Cardiff and Norwegian Church are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Cardiff travel guide
Map
Merthyr Road, Tongwynlais, Cardiff, Wales, CF15 7LH

What's nearby

  • A medieval castle courtyard with stone walls, red wooden beams, and a central tower with conical roofs.
    Castell Coch
    20 min walk - 1.1 miles
  • A waterfront cityscape at dusk with a prominent Ferris wheel, a clock tower, and a calm harbor reflecting the sunset.
    Cardiff Bay
    16 min drive - 14.9 miles
  • A historic stone castle with a flag, surrounded by grassy hills and trees.
    Cardiff Castle
    17 min drive - 5.6 miles
  • A modern stadium with a unique architectural design, a river in the foreground, and a bridge connecting to another area.
    Principality Stadium
    21 min drive - 6.8 miles
  • Forest Farm Country Park
    6 min drive - 1.9 miles

Getting around

  • Whitchurch Station
    2 min drive
  • Cardiff International Airport (CWL)
    35 min drive

Restaurants

  • Starbucks
    13 min walk
  • Greggs
    6 min drive
  • McDonald's
    14 min walk
  • The Railway
    6 min drive
  • The Pantmawr Inn
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Holiday Inn Cardiff North

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 3,897 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - June 2026
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 14 2026 to February 1 2027 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from Visit Wales.

Frequently asked questions

Is Holiday Inn Cardiff - North M4 by IHG pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Cardiff - North M4 by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Holiday Inn Cardiff - North M4 by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Cardiff - North M4 by IHG located?

Located in Tongwynlais, this hotel is within 1 mi (2 km) of Forest Farm Country Park and Castell Coch. Dinas Powys Castle is 2.7 mi (4.3 km) away. Coryton Station is 21 minutes by foot and Whitchurch Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Cardiff - North M4 by IHG Reviews

7.6

Good

8.0

Cleanliness

7.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 139 out of 517 reviews
Rating 8 - Good. 211 out of 517 reviews
Rating 6 - Okay. 98 out of 517 reviews
Rating 4 - Poor. 41 out of 517 reviews
Rating 2 - Terrible. 28 out of 517 reviews

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff when we checked in was so friendly and helpful. But the lift is not working and their air conditioning is barely working, it’s not good with this weather. But all the staff are friendly and polite.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently refurbished hotel, so rooms and reception are very good. Good size room, large TV, very comfortable bed and a powerful shower - perfect. Staff very polite and helpful as well.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Aircon was a bit noisy in the room, pool And sauna were closed for refurbishment and don’t seem to have read this prior to booking?
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with pleasant staff. Evening food good and breakfast fine. Good facilities on site, with swimming pool as well. Large well equipped room. Good location for Cardiff centre
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay

Comfy and clean room with friendly, helpful staff. Since last stay they have also had BP Pulse installed for EV's which is very useful. Stayed before and will stay again. Useful for Cardiff and surrounding area
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These IHG properties are a good way to go, standard throughout our stay so far and this one was no different. Clean, big room, good bathroom, good parking, a reasonable rate online. Good value….
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxed atmosphere and ideally situated for access into Cardiff. Staff were very helpful, especially the night receptionist Chris. Room was clean and tidy,if a little tired. Possibly do with a refresh. Would be happy to stay again
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent better than expected
Stayed 2 nights in Aug 2022
Verified review

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid this hotel

We usually use holiday inns for work purposes and I've stayed in plenty. You would usually expect a decent level of hotel. This one needs to be avoided. Poor condition, mouldy rooms and poor service.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor experience, wanted to refuse check in and check out during midnight
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Swimming pool dirty. Room dirty and dusty. Steam room not working! Hotel rooms and spa area in badly in need of a makeover. Hotel over priced. Breakfast basic and cold.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Paul

Liked: Cleanliness, room comfort
Business trip
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff excellent breakfast. Comfortable bed.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Stay

One night visit staff were polite and gave good service, good beer selection, food was limited but ok
Stayed 1 night in May 2022
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for short visit
Stayed 1 night in May 2022
Verified review

4/10 Poor

Phillip

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not great, but convenient location.

Hotel is tired decor-wise and in need of a refresh in places and good clean in others (didn’t risk sitting in the room’s armchair) Restaurant service was below par. Staff seemed to be more keen to chat with each other than actually serve. Meal inclusive deal (two courses) was a bit of a farce given everything the dessert ended up on the bill, along with the manager’s‘complimentary’ drink for my inconvenience. Check out was a chore with only a single member of staff on the desk @ 8am when lots of people were leaving at the same time (to get to work by the look of most of us). Will I stay here again ? With a Village Hotel nearby… No !
Stayed 2 nights in May 2022
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Straight off the M4, good amount of parking and quick check in!
Stayed 2 nights in Apr 2022
Verified review

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort
We were made very welcome - team were great. Food average and hotel dated - but fine for the price and clean
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not as expected...

A rather disappointing visit. Booked here so we could use the pool, only to find it was booked out completely for swimming lessons throughout the day 10-6. Misinformed about an available slot which turned out not to be, too. So no swim over the two days as we were offsite in the evenings. Booked a queen bed, got two singles. And tea, coffee and milk supplies were not topped up during second day, when we were very late back in the evening, so no morning cuppa!
Stayed 2 nights in Apr 2022
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Served the purpose for stay over and situated where easy to get into cardiff
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set back from the motorway in pleasant surroundings. Very friendly and helpful staff Clean and comfortable room
Stayed 4 nights in Mar 2022
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly friendly staff, good food and great service. The only small thing that could be improved perhaps was the temp of the pool- it was incredibly hot!
Stayed 1 night in Mar 2022
Verified review

8/10 Good

Birol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and helpful staff. Another well managed Holiday Inn; the only criticism is the access from the gigantic round-about. You could easily miss the exit from the main road. Getting onto the flow of traffic is easy. In all we enjoyed our stay.
Stayed 2 nights in Feb 2022
Verified review

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Slightly disappointed by the hotel. My room was a nice size. The buffet breakfast was also decent and customer service was good. My room however was very tired. The furniture was tatty and the carlet was disgusting. Heavily stained to the point I didn’t dare walk on it bare footed. There was signs of mold around the window frame. The matteress was very springy. Had to move a lot in the night to avoid the springs.
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Lovely staff. clean and tidy
Stayed 1 night in Feb 2022