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Holiday Inn Cardiff City Centre by IHG

3.5 star property
Holiday Inn Cardiff City Centre provides an urban oasis with peaceful gardens, perfectly positioned for exploring Wales' capital while offering a quiet retreat

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Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior - Holiday Inn Cardiff City Centre by IHG (Cardiff)
Exterior - Holiday Inn Cardiff City Centre by IHG (Cardiff)
Exterior - Holiday Inn Cardiff City Centre by IHG (Cardiff)
Standard Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, soundproofing, iron/ironing board - Holiday Inn Cardiff City Centre by IHG (Cardiff)
Point of interest - Holiday Inn Cardiff City Centre by IHG (Cardiff)
In Cardiff's bustling center, this welcoming hotel features an on-site restaurant, dry cleaning, a garden sanctuary, and a bar. Multilingual staff assist with luggage storage. The prime location near Bute Park earns consistent praise from travelers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Double Bed (Minibar)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed (Minibar)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(26 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room

Premium Room | Desk, blackout drapes, soundproofing, iron/ironing board

Premium Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed

7.6 out of 10
Good
(30 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Cardiff City Centre, a neighborhood in Cardiff, Holiday Inn Cardiff City Centre by IHG is in a shopping district and near the airport. Animal Wall and Cardiff Castle are notable landmarks, and the area's natural beauty can be seen at Bute Park and Barry Island Beach. Looking to enjoy an event or a game while in town? See what's going on at Principality Stadium. Guests love the hotel's central location. Visit our Cardiff travel guide
Map
Castle Street, Cardiff, Wales, CF10 1XD

What's nearby

  • Bute Park
    Bute Park
    1 min walk - 0.1 miles
  • Cardiff Castle
    Cardiff Castle
    1 min walk - 0.1 miles
  • Cardiff Castle in Spring. The daffodils, the national emblem of Wales bloom in Sophia Gardens and border the castle walls creating a very Welsh landscape
    Sophia Gardens
    3 min walk - 0.2 miles
  • National Museum of Wales in Cardiff, Great Britain; Shutterstock ID 289260224; purchase_order: Comps; job: ; client: ; other:
    National Museum Cardiff
    12 min walk - 0.7 miles
  • St. David's
    9 min walk - 0.5 miles

Getting around

  • Cardiff Central Station
    10 min walk
  • Cardiff International Airport (CWL)
    39 min drive

Restaurants

  • Corner Coffee
    4 min walk
  • Tiny Rebel
    4 min walk
  • The Gatekeeper
    2 min walk
  • On The River
    4 min walk
  • Greggs
    5 min walk

About this property

Holiday Inn Cardiff City Centre by IHG

Hotel near Bute Park
Located close to Animal Wall and Cardiff Castle, Holiday Inn Cardiff City Centre by IHG provides a garden, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, Junction Restaurant, serves light fare. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and luggage storage
  • An elevator, a front-desk safe, and 11 meeting rooms
  • Multilingual staff, ATM/banking services, and a banquet hall
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 157 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Callaghans Sports Bar
  • Junction Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 11 meeting rooms
  • 8,633 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.00 per person
  • Uncovered self parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Frequently asked questions

Is Holiday Inn Cardiff City Centre by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 16 per day.

What time is check-in at Holiday Inn Cardiff City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Cardiff City Centre by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Cardiff City Centre by IHG located?

Located in Cardiff City Centre, this hotel is steps from Animal Wall and Bute Park. Cardiff Castle and St. David's are also within 10 minutes. Cardiff Central Station is 10 minutes by foot and Cardiff (CFW-Cardiff Train Station) is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Cardiff City Centre by IHG Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

9.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 503 out of 1002 reviews
Rating 8 - Good. 332 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, amenities
Friendly staff, delicious breakfast and close distance to city centre and Cardiff castle.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes it was very good nice room lovely big bed very clean Breakfast was nice plenty of options staff were very helpful good service all round
Stayed 1 night in Jan 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities
Room was great, very clean and comfortable. Staff were all really helpful and friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Room was excellent, roomy and clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean and comfortable. Great choice at breakfast Friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anas Ayman Elsaid Ali

Liked: Cleanliness, staff & service, amenities
Clean rooms and helpful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Everything better than anticipated. Staff particularly pleasant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Perfect, staff couldn’t be better.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allyson

Liked: Amenities
The room was spacious the bed was very comfortable the room was very clean. Staff very helpful. Loved this hotel would recommend it.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good selection of drinks behind the bar and l would recommend you try the breakfast
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Anil

Liked: Staff & service, amenities
Room was dated and a bit grubby, however staff were pleasant and location was excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and comfy bed
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpful. Our room had a lovely view of the park. Very central.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Room spotless and lovely big comfortable bed
Stayed 1 night in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was perfectly situated opposite the castle and a short stroll to many retail and food shops. It was very clean and the staff were very friendly. On-site parking is available but it cost extra. Would recommend it to anyone
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mr R J Slater

Liked: Cleanliness, staff & service, amenities
Room was very comfortable and warm. The reception staff were very welcoming.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
Staff were courteous
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CHRIS

Liked: Property conditions & facilities
Room clean breakfast great choice
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jennie

Liked: Amenities
Friendly and flexible staff. Good facilities. Very clean.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Greig

Liked: Cleanliness, amenities, property conditions & facilities
We arrived quite late, around 9pm so parking was a little challenging initially. Check in was efficient and staff on reception were amazing and very welcoming! Room decor was a little tired but comfortable and clean. The food in the restaurant wasn’t great and quite pricey but the ladies serving were receptive to our feedback so a minor point. Again staff in the Restraunt were very attentive in the evenings and at breakfast. I would recommend the hotel for its central location for the City Centre, castle and sports wales centre for example. Would definitely recommend and would stay again due to the staff more than anything. Thank you.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yuen Ha

Liked: Cleanliness, staff & service, amenities
spacious and tidy room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrea

Liked: Amenities
Very clean, polite helpful staff. Room was great, plenty of space. Breakfast ok, some of the fruit was past it’s best.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Amenities
Great location to the centre & park. Additional bonus is parking at the hotel.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

MISS P

Liked: Cleanliness, property conditions & facilities, room comfort
Room is clean and staff are friendly and helpful. Did not have breakfast nor use the bar. Hotel within walking distance.
Stayed 6 nights in Oct 2025