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Hilton Cardiff

4.5 star property
Luxury hotel with a sauna connected to a shopping center in Cardiff

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Photo gallery for Hilton Cardiff

Exterior
Indoor pool, open 7:00 AM to 9:00 PM, free cabanas, sun loungers
Reception
Junior Suite, 1 King Bed | View from room
Presidential Suite | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, View

Family Double Room | View from room

Family Double Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, soundproofing, iron/ironing board

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Deep soaking bathtub
Separate bathtub and shower
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Deep soaking bathtub
Separate bathtub and shower
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Separate bathtub and shower
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | Flat-screen TV

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Deep soaking bathtub
Separate bathtub and shower
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Kingsway, Cardiff, Wales, CF10 3HH

What's nearby

  • Cardiff Castle - 2 min walk - 0.1 miles
  • St. David's - 3 min walk - 0.2 miles
  • Cardiff International Arena - 11 min walk - 0.6 miles
  • Cardiff University - 11 min walk - 0.6 miles
  • Principality Stadium - 1 min drive - 0.5 miles

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪The Rummer Tavern - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk

About this property

Hilton Cardiff

Luxury eco-certified hotel near Principality Stadium
Cardiff Castle is located near Hilton Cardiff, which provides a grocery/convenience store, a free daily manager's reception, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site local cuisine restaurant, Grey Restaurant, offers lunch and dinner. In addition to car rentals on site and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • An indoor pool with free cabanas and sun loungers
  • Breakfast (surcharge), express check-out, and a banquet hall
  • A TV in the lobby, a front-desk safe, and luggage storage
  • A ballroom, 7 meeting rooms, and an elevator
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 197 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

Does Hilton Cardiff have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Hilton Cardiff pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of GBP 35.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hilton Cardiff?

Check-in begins at 4:00 PM.

What time is check-out at Hilton Cardiff?

Check-out is at noon. Late check-out is available for a fee.

Where is Hilton Cardiff located?

Located in Cardiff City Centre, this luxury hotel is within a 10-minute walk of New Theatre and Cardiff Castle. Principality Stadium and Cardiff Bay are also within 1 mi (2 km). Cardiff Queen Street Station is 9 minutes by foot and Cathays Station is 10 minutes.

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Hilton Cardiff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Brilliant stay
Stayed 1 night in Apr 2025

10/10

Excellent hotel in a brilliant location. A quiet night sleep, which is a luxury in Cardiff. We will be returning soon!
Stayed 2 nights in Jun 2025

10/10

Lovely hotel
Stayed 1 night in May 2025

10/10

Such a warm welcome with lots of information. Lovely room and hotel.
Stayed 1 night in Apr 2025

10/10

Lovely hotel and staff
Stayed 1 night in Apr 2025

10/10

Always a great stay
Stayed 1 night in Mar 2025

10/10

The location was amazing, right within walking distance of most things around. Staff were nice and friendly. The room are nice. Wish they were a bit bigger though
Stayed 1 night in May 2025

10/10

Superb breakfast, lovely staff all helpful, nice and well presented
Stayed 2 nights in Mar 2025

10/10

We always love our time at the Hilton Cardiff. The staff both in the hotel and Graze restaurant are amazing and do everything possible to make your stay peaceful and enjoyable.
Stayed 1 night in Mar 2025

8/10

Nice hotel close to the center
Stayed 3 nights in Mar 2025

6/10

Rooms ok, staff freindly, looking a bit dated these days and breakfast cold on both days we stayed...nowhere near as good as it used to be unfortunately
Stayed 2 nights in May 2025

10/10

Great place
Stayed 2 nights in Feb 2025

10/10

I found the staff attentive, professional
Stayed 2 nights in Mar 2025

10/10

The staff were amazing and looked after us so well during our stay, We had a fantastic stay.. Thank you.
Stayed 1 night in Jan 2025

10/10

Excellent central location. Everything as described everyone in hotel was very helpful.
Stayed 3 nights in Feb 2025

10/10

Excellent experience
Stayed 2 nights in Apr 2025

10/10

Lovely hotel and Great location.
Stayed 1 night in Dec 2024

8/10

Good stay
Stayed 1 night in Feb 2025

10/10

Great to have a pool, and gym facilities. Parking options not immediately clear, so ended up parking in NCP car park nearby. Great location a short walk from city centre bars, restaurants and shops.
Stayed 1 night in Mar 2025

6/10

The hotel is ok. It’s in a great location. So convenient for everything Cardiff has to offer. The hotel is looking pretty tired. The rooms, the hallways all need updating. The pool is nice but it was busy and they were doing work on the roof I believe so didn’t feel or look very special. Breakfast was pretty good. A good base for a city visit but doesn’t have a 4 start feel to it.
Stayed 2 nights in Feb 2025

10/10

From reception right through to check out all service was fabulous
Stayed 1 night in Feb 2025

8/10

Excellent stay, nice rooms, pleasant staff—breakfast average
Stayed 1 night in Jan 2025

10/10

Another fantastic stay
Stayed 1 night in Dec 2024

10/10

Jus amazing
Stayed 2 nights in Feb 2025

10/10

Excellent.
Stayed 1 night in Mar 2025