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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property
Hotel in Pontypridd with a fitness center and a 24-hour front desk

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Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Executive Suite, 1 Super King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Twin Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Desk
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Desk
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Desk
Wardrobe or closet
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility) | Desk, iron/ironing board, free WiFi, bed sheets

Room, Accessible (Mobility)

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Desk
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Desk
Wardrobe or closet
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Desk
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

Highlights

Heating
Flat-screen TV
Private bathroom
Free bottled water
Electric kettle
Digital channels
Desk
Wardrobe or closet
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Trehafod, Pontypridd, Wales, CF37 2NP

What's nearby

  • Rhondda Valley - 1 min walk - 0.0 miles
  • The Royal Mint Experience - 13 min drive - 7.0 miles
  • Caerphilly Castle - 18 min drive - 11.1 miles
  • Cardiff Castle - 27 min drive - 16.6 miles
  • Principality Stadium - 27 min drive - 16.6 miles

Getting around

  • Trehafod Station - 9 min walk
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • ‪Rheola Hotel - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Thai Elephant - ‬3 min drive
  • ‪Rhondda Hotel - ‬18 min walk
  • ‪Colliers Arms - ‬15 min walk

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Upscale hotel
Consider a stay at Heritage Park Pontypridd, Trademark Collection by Wyndham and take advantage of a garden, a bar, and a gym. The on-site British cuisine restaurant, The Heritage Park, offers lunch, dinner, and light fare. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a banquet hall, and smoke-free premises
  • A 24-hour front desk, free newspapers, and 4 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Heritage Park Pontypridd, Trademark Collection by Wyndham include comforts such as free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Frequently asked questions

Is Heritage Park Pontypridd, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Heritage Park Pontypridd, Trademark Collection by Wyndham?

Check-out is at 11 AM.

Where is Heritage Park Pontypridd, Trademark Collection by Wyndham located?

Situated in Pontypridd, this hotel is steps from Rhondda Valley and 2.6 mi (4.2 km) from Falconry UK. Spot Climbing Centre and The Royal Mint Experience are also within 9 mi (15 km). Trehafod Station is 9 minutes by foot and Porth Station is 17 minutes.

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Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 272 out of 726 reviews
Rating 8 - Good. 222 out of 726 reviews
Rating 6 - Okay. 110 out of 726 reviews
Rating 4 - Poor. 61 out of 726 reviews
Rating 2 - Terrible. 61 out of 726 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Amenities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Ideal location for what we needed. Food good.
Stayed 1 night in May 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything on site, nice greeting on arrival, all the staff very plesentand helpfull
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where very polite... will be staying again
Stayed 1 night in Feb 2025

4/10 Poor

Angela

Liked: Amenities
Booked this hotel not knowing it is a wedding venue. Lots of noise until 1.30 in the morning. Also can hear people being sick in room next door !!! Lots of shouting and banging of doors. Perhaps they should have let us know that they had a wedding taking place when we booked and we would have booked elsewhere.
Stayed 2 nights in May 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean comfortable good service
Stayed 1 night in Oct 2024

4/10 Poor

David

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is a bit tired overall. Shower gel bottle was empty in my room and there was no plug in the sink which made shaving a bit tricky, and the heating didn't work so my room was rather cold. The bed was very comfy though.
Stayed 1 night in Apr 2025

8/10 Good

SUSAN

Staff were all lovely
Stayed 4 nights in Dec 2024

2/10 Terrible

Yaman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Excessive damp smell, mould in the bathroom, windows don’t shut, rooms in a bad shape / worn out, very noisy.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Staff & service

Family gathering

It was ok for the price and fine for a one night stay
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love our night
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food was amazing, room very rough round the edges to be honest. Bathroom really could do with a complete rip out
Stayed 1 night in Feb 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
It was a nice overnight stay .. receptionist lovely and professional . Breakfast staff lovely and polite .. room nice bathroom looking tired but shower was lovely .. overall a nice stay
Stayed 1 night in Nov 2024

2/10 Terrible

Philip

Disliked: Cleanliness, property conditions & facilities
The room was old looking and tatty rip in the carpets we run the bath for our daughter and it was full of black mold had a shower and black mould came off the shower head told them at reception and they said they would send some to clean it when we we out but the next morning when we ran the bath it was just the same . We reported it again and was just told to but the complaint in an email
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Looks nice at first glance

Hotel looked good on the website, paid extra for an executive suite £125 for a night which was comfortable but poor condition with mould on the nets and curtains, smelled damp and pillows were in very poor condition and stained pillowcases. Food and drinks were ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Great breakfast.
Stayed 1 night in Sep 2024

4/10 Poor

lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not be staying here again - black mould

The hotel was worn, not very clean or comfortable. Even though I paid for the more expensive room I was very very disappointed - Black Mould all around the window frame Breakfast very average - Will not stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

Kemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polite staff. Good hotel.

Late arrival due to closure on M4 but night staff was very friendly and ushered us in without any fuss.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Average stay

Hotel is in a good location. Rooms need upgrading and floors need vacuuming! Food was nice and bar staff were great.
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was absolutely stinking so me and my partner left at 5am
Stayed 1 night in Feb 2025

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bed
Stayed 1 night in Feb 2025

4/10 Poor

Stuart

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel sadly looks nothing like the photos. The rooms are badly in need of a refurbishment. Old bathrooms and bedding. The mattress felt like it hadn't been changed in years.
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Liked: Staff & service
Fine, does the job.
Stayed 1 night in Jan 2025

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Room nothing like picture. Bathroom truly awful
Stayed 1 night in Feb 2025

6/10 Okay

Matt

Disliked: Cleanliness, property conditions & facilities, room comfort

Below average for price.

Hotel very beat up & dated. In desperate need of a face lift. Bathroom had bad stains. Also superior rooms were just regular rooms with a coffee machine.
Stayed 4 nights in Jan 2025