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Copthorne Hotel Cardiff-Caerdydd

Property class: 4

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Photo gallery for Copthorne Hotel Cardiff-Caerdydd

A spacious lobby with a grand chandelier, leather sofas, a patterned rug, and a fireplace. - Copthorne Hotel Cardiff-Caerdydd (Cardiff)
An outdoor deck with round tables and chairs, a glass railing, and a view of trees and a building. - Copthorne Hotel Cardiff-Caerdydd (Cardiff)
A modern restaurant with large windows, blue upholstered chairs, and wooden tables. - Copthorne Hotel Cardiff-Caerdydd (Cardiff)
A white building with multiple windows and a wooden staircase leading to a dock over a calm lake, surrounded by greenery. - Copthorne Hotel Cardiff-Caerdydd (Cardiff)
A person pouring a drink into a glass at a counter. - Copthorne Hotel Cardiff-Caerdydd (Cardiff)
Located close to Cardiff City Stadium, Copthorne Hotel Cardiff-Caerdydd provides a rooftop terrace, shopping on site, and a coffee shop/cafe. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

A hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Standard Double Room

9.2 out of 10
Wonderful
(41 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with a bed, a desk, a chair, a nightstand with a lamp, and a window with curtains.

Standard Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Lakeside

A hotel room with a large bed, a television on a wooden cabinet, a small round table, a red chair, and a window with curtains.

Superior Double Room, Lakeside

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

A hotel room with a bed, a desk, a chair, a nightstand with a lamp, and a window with curtains.

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room, Lakeside

A hotel room with a large bed, a wooden dresser, a television, and a framed picture on the wall.

Standard Double Room, Lakeside

8.0 out of 10
Very good
(10 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

A hotel room with two beds, a wooden dresser, a television, and a framed picture on the wall.

Standard Twin Room, Lakeside

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Lake Side Double Room

A hotel room with a large bed, bedside tables, a desk, and a window with curtains.

Superior Lake Side Double Room

  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Wenvoe, a neighborhood in Cardiff, Copthorne Hotel Cardiff-Caerdydd is in the suburbs and on a lake. Notable landmarks in the area include Cardiff Castle and Cardiff Bay Waterfront, and travelers wishing to experience a bit of culture can try Wales Millennium Centre. Looking to enjoy an event or a game? See what's going on at Cardiff City Stadium or Principality Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking. Visit our Cardiff travel guide
Map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH

What's nearby

  • A pathway lined with trees leading to a white building with a stone archway.
    St. Fagans National Museum of History
    5 min drive - 2.6 miles
  • A marina filled with various boats docked in calm waters.
    Cardiff International Sports Village
    6 min drive - 6.7 miles
  • A waterfront cityscape at dusk with a prominent Ferris wheel, a clock tower, and a calm harbor reflecting the sunset.
    Cardiff Bay
    6 min drive - 7.1 miles
  • Trelai Park
    2 min drive - 2.7 miles
  • Cardiff City Stadium
    5 min drive - 4.4 miles

Getting around

  • Waun-gron Park Station
    6 min drive
  • Cardiff International Airport (CWL)
    19 min drive

Restaurants

  • The Culverhouse
    14 min walk
  • Vulcan Pub
    9 min drive
  • Pig & Swill
    7 min drive
  • McDonald's
    2 min walk
  • Gwalia Tea Rooms
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a one-time cleaning fee of GBP 50 and a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for GBP 25.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 4.5 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from Visit Wales.

Frequently asked questions

Is Copthorne Hotel Cardiff-Caerdydd pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a deposit of GBP 50 per stay and a fee of GBP 20 per pet, per night. A cleaning fee of GBP 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Copthorne Hotel Cardiff-Caerdydd?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel Cardiff-Caerdydd?

Check-out is at noon. Late check-out is available for a fee.

Where is Copthorne Hotel Cardiff-Caerdydd located?

Located in Wenvoe, this hotel is within 6 mi (10 km) of Cardiff City Stadium, Principality Stadium, and Cardiff Castle. Cardiff Bay and Utilita Arena Cardiff are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Copthorne Hotel Cardiff-Caerdydd Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 445 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception are very helpful . The property location is ideal and easy for the M4. Have stayed there a few times and always very pleased with everything.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, freindly staff, good breakfast, would book again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel on the outskirts of Cardiff next to a lake and a retail park. Rooms were basic but clean and the staff were polite and helpful. Good pub quality food and fair selection of drinks. Free parking for guests. Very good value for money and for what we required, a cheap overnight stopover, it was ideal.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing atmosphere and all staff very professional
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a short stay. Very tasty breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 1 night stay. Everything was great, the staff (especially Kate on reception) the room, the setting, the cleanliness and the buffet style breakfast was excellent.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Breakfast is good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were extremely good and the cleaning staff was prompt and helpful. Kudos to the team there. Though one of the staffs at the restaurant and bar was rude and not at all friendly.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was very welcoming and very helpful ( pretty as well ) All the staff very helpful Room was very clean The bar and restaurant area are spacious and clean Breakfast has plenty of choice and caters for all
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Staff were very helpful place was clean, beds very comfortable. Restaurant meals could be improved.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent Food was excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, lovely room and great breakfast included.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and helpful staff. Good food options in Bar & restaurant Clean rooms Fan provided Well maintained property
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms, very helpful staff and an awesome breakfast. Had a great stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff couldn't have been more helpful, breakfast was brilliant. We had some pushbikes with us we wanted to store and they helped with this where other places either wouldn't or wanted to charge fortunes. Breakfast was brilliant, usual cooked breakfast but with freshly baked bread for toasting or just eating.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
First time stayed here, found it very pleasant. Food at breakfast very good but not the cheapest at £15 per head. No lesser meal option.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were all very helpful and friendly. Would definitely stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, quiet place with parking Nice surroundings. Easy location to get around Cardiff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
spotlessly clean, friendly staff.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Parking and very nice Bar and restaurant. Rooms were clean and staff very welcoming.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, answered all my questions on our puppies stay as well. Lovely room and ideal location. Will stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Reception staff very welcoming. I only stayed as I was meeting my cousin who was on tour from Canada. We were given a lakeside view room with a kingsized bed. Inexpensive hotel with a great service and not too far from the centre.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff were great especially at reception very welcoming
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff and great breakfast
Stayed 1 night in Jan 2026