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ibis Carcassonne Est La Cité

Property class: 3

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Photo gallery for ibis Carcassonne Est La Cité

A breakfast buffet with various pastries, fruits, and condiments. - ibis Carcassonne Est La Cité (Carcassonne)
Creator video
Exterior - ibis Carcassonne Est La Cité (Carcassonne)
A hotel room with two beds, a window with curtains, a lamp, and a wall with a textured pattern. - ibis Carcassonne Est La Cité (Carcassonne)
A modern hotel lobby with a reception desk, wooden flooring, a staircase, and pendant lighting. - ibis Carcassonne Est La Cité (Carcassonne)
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at ibis Carcassonne Est La Cité. The on-site French cuisine restaurant, Café Vins et Cie, offers breakfast, lunch, dinner, and kids' meals. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a window with curtains, a lamp, and a wall with a textured pattern.

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a grey sofa, a red carpet, and a wall with a red and beige patterned headboard.

Family Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Located in Carcassonne, ibis Carcassonne Est La Cité is in the city center and near the airport. The area's natural beauty can be seen at Raymond Chesa Leisure Park and Parc du Père Noël, while Le Musée de la Torture de Carcassone and School Museum are cultural highlights. Spend some time exploring the area's activities, including golfing. Visit our Carcassonne travel guide
Map
Rue Camille Flammarion, Carcassonne, Aude, 11000

What's nearby

  • A historic castle with yellow stripes and a spiral staircase.
    Historic Fortified City of Carcassonne
    2 min drive - 1.1 miles
  • Basilica of Saint-Nazaire
    17 min walk - 0.9 miles
  • Château Comtal
    2 min drive - 1.1 miles
  • Narbonnaise Gate
    2 min drive - 1.1 miles
  • Le Musée de la Torture de Carcassone
    3 min drive - 1.1 miles

Getting around

  • Carcassonne Station
    9 min drive
  • Carcassonne (CCF-Pays Cathare)
    17 min drive

Restaurants

  • Maison du Cassoulet
    6 min drive
  • La Taverne du Chateau
    6 min drive
  • Le Patio de la Cite
    6 min drive
  • Le Trouvère
    5 min drive
  • L'Escargot
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Vins et Cie

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Handrails in stairways (39 inches high)
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to October
Pool access available from 9:00 AM to 9:00 PM
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does ibis Carcassonne Est La Cité have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is ibis Carcassonne Est La Cité pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at ibis Carcassonne Est La Cité?

Check-in start time: 2:00 PM; Check-in end time: 6 AM. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at ibis Carcassonne Est La Cité?

Check-out is at noon.

Where is ibis Carcassonne Est La Cité located?

Located in the heart of Carcassonne, this hotel is within 1 mi (2 km) of Basilica of Saint-Nazaire and Le Musée de la Torture de Carcassone. Château Comtal and Narbonnaise Gate are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Carcassonne Est La Cité Reviews

8.4

Very Good

8.8

Cleanliness

7.2

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 152 out of 401 reviews
Rating 8 - Good. 179 out of 401 reviews
Rating 6 - Okay. 56 out of 401 reviews
Rating 4 - Poor. 9 out of 401 reviews
Rating 2 - Terrible. 5 out of 401 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and very friendly staff.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stopover on our journey through France! The hotel was conveniently located to visit the medieval city and accessible from main roads in and out of Carcassonne. It was clean and modern with really helpful,friendly staff. The pool was a real bonus on a very hot day and we loved the grapevines lining the path into reception! Not seen that before! Our room was clean and comfortable with air con.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used as a stop over. Good location. Very friendly and helpful staff. The place was very clean. Beds were comfortable and it was great having air con. Restaurant on site for dinner and breakfast but we didn’t use it. There is even a small swimming pool. Close to the town plenty of parking available only 5 minutes drive.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

The staff were amazing! So friendly and always smiling. Thanks so much
Stayed 9 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, parking, breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Clean hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb position of room as travelling with dog's. Lovely reception staff and the room was large and very clean. Large and secure car parking area.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Grest option for dinner, just a few steps from de hotel and open till 0:00.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough hotel but poor location

Nice enough hotel. It is in the middle of an industrial estate though so unless you have a car, it’s a difficult location to be in. There is a bus service but it stops early in the evening and doesn’t run on Sundays so you’re stuck either paying for taxis or doing a lot of walking back to the hotel every day. If we went to Carcassonne again, we would stay in a better location.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
-
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Pool minute and closed, near the car park…not inviting. Hotel in an industrial complex. Cold eggs and sausages at breakfast. I usually LOVE Ibis hotels…this one was not great…
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calme et proche de la cité
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait du personnel hyper accueillant à l hôtel tres propre et très bien entrenu, nous recommandons
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour en famille. Très bien proche de la cité. Accueil parfait.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre propre. Personnel agréable. Parking pratique. Petit bémol pour la climatisation qui ne fonctionnait pas.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel accueillant et professionnel merci
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato del personal excelente y familiar. Todo muy limpio, incluido el baño. Desayuno que realmente vale la pena. Todo fresco y en cantidad. Cruasanes recién horneados. Parking espacioso, cerrado, práctico y gratuito Relación calidad/precio muy muy buena. Sin duda, para volver.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre, personnel et situation.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnels au top et avenant
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant, chambre confortable et très calme. Petit déjeuner très bien. Rapport qualité prix imbattable. Bref, une adresse à retenir.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene ascensor
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación pequeña pero suficiente. Limpia y funcional. Personal muy amable. La piscina la vimos, pero no usamos dado el clima :-) Y la ubicación es cercana, a menos de 5 minutos de La Cité en coche. Hay un bus si así lo prefieres.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Mon séjour c’est très bien passé, personnel accueillant comme à sont habitude
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon petit déjeuner
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Oui tout etait parfait
Stayed 3 nights in Oct 2025