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ibis Carcassonne Est La Cité

3.0 star property
Hotel in Carcassonne with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for ibis Carcassonne Est La Cité

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Exterior
Family Room, 1 Double Bed with Sofa bed | Pillowtop beds, desk, soundproofing, free cribs/infant beds
Family Room, 1 Double Bed with Sofa bed | Extra beds
Daily buffet breakfast (EUR 12.90 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, 1 Double Bed with Sofa bed

Pillowtop beds, desk, soundproofing, free cribs/infant beds

Family Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

Pillowtop beds, desk, soundproofing, free cribs/infant beds

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Pillowtop beds, desk, soundproofing, free cribs/infant beds

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Rue Camille Flammarion, Carcassonne, Aude, 11000

What's nearby

  • Le Musée de la Torture de Carcassone - 19 min walk - 1.0 mile
  • Château Comtal - 2 min drive - 1.1 miles
  • Historic Fortified City of Carcassonne - 2 min drive - 1.1 miles
  • Narbonnaise Gate - 2 min drive - 1.1 miles
  • Aude Gate - 3 min drive - 1.5 miles

Getting around

  • Carcassonne Station - 9 min drive
  • Montpellier (MPL-Montpellier - Mediterranean) - 88 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Le Trouvère - ‬6 min drive
  • ‪Les Terrasses de la Cité - ‬5 min drive
  • ‪Maison du Cassoulet - ‬6 min drive
  • ‪Le Marcou - ‬5 min drive

About this property

ibis Carcassonne Est La Cité

Hotel in the city center
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at ibis Carcassonne Est La Cité. The on-site French cuisine restaurant, Café Vins et Cie, offers breakfast, lunch, dinner, and kids' meals. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and express check-out
  • A front-desk safe, coffee/tea in the lobby, and multilingual staff
Room features
All 60 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Vins et Cie

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (39 inches high)
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to October
Pool access available from 9:00 AM to 9:00 PM
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Carcassonne Est Cité
ibis Est Cité
ibis Est Cité Hotel
ibis Est Cité Hotel Carcassonne
ibis Carcassonne Est Cité Hotel
Ibis Carcassonne Est La Cite
ibis Carcassonne Est La Cité Hotel
ibis Carcassonne Est La Cité Carcassonne
ibis Carcassonne Est La Cité Hotel Carcassonne

Frequently asked questions

Does ibis Carcassonne Est La Cité have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is ibis Carcassonne Est La Cité pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per day. Service animals are exempt from fees.

How much is parking at ibis Carcassonne Est La Cité?

Self parking is free at this property.

What time is check-in at ibis Carcassonne Est La Cité?

Check-in start time: 2:00 PM; Check-in end time: 6 AM. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at ibis Carcassonne Est La Cité?

Check-out is at noon.

Where is ibis Carcassonne Est La Cité located?

Located in the heart of Carcassonne, this hotel is within 1 mi (2 km) of Basilica of Saint-Nazaire and Le Musée de la Torture de Carcassone. Château Comtal and Narbonnaise Gate are also within 2 mi (3 km).

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ibis Carcassonne Est La Cité Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 125 out of 352 reviews
Rating 8 - Good. 161 out of 352 reviews
Rating 6 - Okay. 52 out of 352 reviews
Rating 4 - Poor. 9 out of 352 reviews
Rating 2 - Terrible. 5 out of 352 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

The staff were amazing! So friendly and always smiling. Thanks so much
Stayed 9 nights in Apr 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb position of room as travelling with dog's. Lovely reception staff and the room was large and very clean. Large and secure car parking area.
Stayed 3 nights in Jun 2023

10/10 Excellent

VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities
Grest option for dinner, just a few steps from de hotel and open till 0:00.
Stayed 1 night in Sep 2023

6/10 Okay

Jayne

Disliked: Amenities, property conditions & facilities
Pool minute and closed, near the car park…not inviting. Hotel in an industrial complex. Cold eggs and sausages at breakfast. I usually LOVE Ibis hotels…this one was not great…
Stayed 1 night in May 2023

8/10 Good

Neveu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien pour une nuit
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Fourmann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angélique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Virginie

Stayed 1 night in Dec 2024

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Facile et pratique

Séjour fonctionnel dans le cadre de mon travail
Stayed 1 night in Nov 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mathieu

Stayed 1 night in Sep 2024

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ali

Stayed 1 night in Sep 2024

10/10 Excellent

Mathilde

Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très agréable et professionnel . Petit déjeuner complet . Chambre un peu petite , sallle de bain minuscule mais literie confortable .
Stayed 1 night in Aug 2024

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Wifi était très lent
Stayed 1 night in Jun 2024

8/10 Good

pierre

Stayed 1 night in Jun 2024