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Hôtel Montmorency

3.0 star property
Guests find peaceful moments in this hotel's garden and spa, where they can relax by the sun-drenched pool and enjoy a truly memorable experience.

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Photo gallery for Hôtel Montmorency

Terrace/patio - Hôtel Montmorency (Carcassonne)
Property entrance - Hôtel Montmorency (Carcassonne)
Standard Room | Premium bedding, in-room safe, individually decorated - Hôtel Montmorency (Carcassonne)
Exterior - Hôtel Montmorency (Carcassonne)
Exterior - Hôtel Montmorency (Carcassonne)
Located in the historical district, Hôtel Montmorency provides a quiet retreat from city exploration. Travelers can book a rejuvenating body scrub or Swedish massage at the spa, spend afternoons by the seasonal outdoor pool, or venture out to discover nearby historic landmarks.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated

Superior Room

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually decorated

Classic Room

8.6 out of 10
Excellent
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 9 bedrooms
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Deluxe

Premium Deluxe | Premium bedding, in-room safe, individually decorated

Premium Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | Premium bedding, in-room safe, individually decorated

Junior Room

9.6 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Large Suite

Large Suite | Living area | Flat-screen TV

Large Suite

  • Resort view
  • 180 sq m
  • 1 bedroom
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, individually decorated

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Carcassonne, Hôtel Montmorency is in the historical district and near the airport. Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone are cultural highlights, and some of the area's landmarks include Château Comtal and Basilica of St. Nazaire and St. Celse. Visit our Carcassonne travel guide
Map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • Historic Fortified City of Carcassonne
    Historic Fortified City of Carcassonne
    2 min walk - 0.1 miles
  • La Porte De Aude at late afternoon in Carcassonne
    Aude Gate
    6 min walk - 0.4 miles
  • Château Comtal
    2 min walk - 0.1 miles
  • Narbonnaise Gate
    3 min walk - 0.2 miles
  • Le Musée de la Torture de Carcassone
    5 min walk - 0.3 miles

Getting around

  • Carcassonne Station
    9 min drive
  • Carcassonne (CCF-Pays Cathare)
    17 min drive

Restaurants

  • Le Marcou
    3 min walk
  • La Taverne du Chateau
    4 min walk
  • Maison du Cassoulet
    4 min walk
  • Comte Roger
    5 min walk
  • Le Trouvère
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 1980
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hôtel Montmorency have a pool?

Yes, this property has an outdoor pool.

Is Hôtel Montmorency pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at Hôtel Montmorency?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Hôtel Montmorency?

Check-out is at 11 AM.

Where is Hôtel Montmorency located?

This family-friendly Carcassonne hotel is located near the airport, within a 5-minute walk of Château Comtal and Historic Fortified City of Carcassonne. Narbonnaise Gate and Aude Gate are also within 5 minutes. Carcassonne Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Montmorency Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 281 out of 603 reviews
Rating 8 - Good. 236 out of 603 reviews
Rating 6 - Okay. 60 out of 603 reviews
Rating 4 - Poor. 22 out of 603 reviews
Rating 2 - Terrible. 4 out of 603 reviews

Reviews

Verified

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Amenities
Good bang for your buck and unbelievable location. Amenities are fine but not awesome - also no onsite laundry which is reported in Expedia as a perk
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Gem of a hotel, superb location, very helpful friendly staff. Attractive outdoor spaces. Rooms are compact but well designed. If I was staying longer than a few days would appreciate a kettle in the room. Otherwise couldn’t fault our stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel close to the old city
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting the medieval city of Carcassonne.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy hotel in Carcassone

A lovely.place with excellent amenities and staff. Location was excellent
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, superb location, friendly helpful staff, great food, the breakfast is excellent.
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Paulo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff is outstanding. In a very good location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the helpful staff the location is fantastic.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cassaconne visit

Amazing stay at the foot of the caste adding bonus of a great swimming pool and spa Good breakfast and attentive staff Would recommend
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Le

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. Friendly staff and safe and clean. 👍
Stayed 1 night in Sep 2024
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Absolutely a dream location to access the medieval city. Literally steps from the Narbonne gate. Our room was spacious and comfortable, but our door lock was broken so locking the room was impossible. Luckily, the room had a second hidden door behind the floor to ceiling blood red curtains, so we could safely lock our stuff up while we explored. After a full day of exploring the medieval city, we came back to the room late at night to no heat or hot water - which was a super big let down. The staff did work to get it turned back on, and we had hot water by midnight, but were freezing. The restaurant was not open during our stay, so I can't speak to that. We didn't have time to find/use the pool. hot tub or spa. Wish we had more than one night to really enjoy the hotel's amenities. We loved the town and would recommend staying here.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leila Sadat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just next to the old city, room spotless, staff very friendly and helpful, safe parking
Stayed 1 night in Aug 2023
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has spectacular views and is an easy walk to the Medieval Citadel and walled town where there are plenty of restaurant choices for dinner. I recommend you have breakfast at the hotel. It is great value and includes local yogurt, cheese, ham, a soft or hard boiled egg, a basket of bread and pastries, a basket of fresh fruit, fresh pressed apple juice and coffee or tea of your choice. The property shares the bar/breakfast space, pool and spa, with its luxury sister property.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean rooms, great service. Awsome location
Stayed 1 night in Sep 2023
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to walk up to the City.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! This quiet little corner of Carcassone was so close to the walled city, yet was beautiful to stay at, the staff were incredibly helpful, and the pool was a fantastic spot to cool off in the afternoon. Plus, the decor of the rooms was fantastic (our was hot pink and orange). Could not have been happier with our stay at Hotel Montmorency!
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location near castle.

Great location, 1 minute from the castle. Our room for 3 (1 queen, 1 double) was very tight. Modern purple / lime green walls and decor didn’t really match the charming and serene rest of the property but I guess that’s a personal choice. Staff were friendly and helpful. A good place to stay if you’re spending one night or two and then off on the rest of your trip.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communal areas, snazzy rooms, clean and comfortable. Superb location. Friendly staff. Good location. But should have been clear on Expedia's website and also when checking in that the car park would incur a charge.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gregory

Fantastic stay in March

We thoroughly enjoyed our stay at the hotel. The location is amazing in addition to the service and quality of the room. We will happily recommend the hotel to our friends. Thank you for a wonderful stay.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High End

Huge room with singles for the kids and air con that actually works. Set away from the main building but quiet and only a 5 minute walk up to the castle. Pool area is tranquil and the pool is lovely but gets deep quickly more aimed at adults rather than families. Breakfast is an add on and aims to be all natural and up market.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location but poor bathroom

Basic but convenient location for exploring old city. Configuration of bathroom was very poor.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for a visit to the wonderful city of Carcasonne. Convenient, safe parking on-site for 15 euros per night. Our bedroom was clean and comfortable, across the road from the main hotel reception but that wasn’t a problem. Lovely pool and pool area with sun beds, which we made use of.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Situated just a couple of minutes walk to the centre. The staff were excellent and very attentive. The outside space dares you to just sit, relax and unwind to soft music and a great cocktail menus.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, right beside the walls of Carcassonne. Lush greenery surrounds the hotel.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a fantastic location just under the city walls - only complaint is that the shower wasn't working
Stayed 1 night in May 2025