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Hôtel Montmorency

Property class: 3

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Photo gallery for Hôtel Montmorency

An outdoor dining area with tables and chairs, a canopy, and a castle in the background. - Hôtel Montmorency (Carcassonne)
A modern bedroom with a wooden headboard, two bedside tables, a bed with two pillows, and wall-mounted shelves with decorative items. - Hôtel Montmorency (Carcassonne)
A pool area with lounge chairs and a building in the background. - Hôtel Montmorency (Carcassonne)
A stone pathway leading to a covered seating area surrounded by lush greenery and trees. - Hôtel Montmorency (Carcassonne)
A hotel with a sign reading "HOTEL" above the entrance. - Hôtel Montmorency (Carcassonne)
Consider a stay at Hôtel Montmorency and take advantage of a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a body wrap, aromatherapy, or a manicure/pedicure at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a steam room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Room

A modern bedroom with a yellow bed, white bedding, and a patterned wall.

Superior Room

8.4 out of 10
Very good
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

A bedroom with a bed, two blue chairs, a small table, and a window with curtains.

Classic Room

8.6 out of 10
Excellent
(14 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

A modern hotel room with a wooden headboard, two yellow pillows, and a bed with white linens. There are two bedside tables with small shelves holding decorative items.

Deluxe Room

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Deluxe

A modern hotel room with a large bed, bedside tables, and a desk with a lamp.

Premium Deluxe

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Room

A modern hotel room with two beds, a flat-screen TV, a desk with a lamp, and pink curtains.

Junior Room

9.6 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

A modern bedroom with a large bed, a red wardrobe, and a desk with two stools.

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Large Suite

Living area

Large Suite

  • Resort view
  • 180 sq m
  • 1 bedroom
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds

View all photos for Standard Room

A bedroom with a large bed, wooden wall paneling, built-in shelves, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for CLASSIC DOUBLE

A modern hotel room with a large bed, teal curtains, a balcony with a view, and a colorful wall.

CLASSIC DOUBLE

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE CLASSIC QUEEN BED

  • Sleeps 4

View all photos for DELUXE DOUBLE

A bedroom with a wooden wall, pink curtains, and a view of the garden.

DELUXE DOUBLE

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Carcassonne, Hôtel Montmorency is in the historical district and near the airport. Le Musée de la Torture de Carcassone and School Museum are cultural highlights, and some of the area's landmarks include Château Comtal and Basilica of St. Nazaire and St. Celse. Visit our Carcassonne travel guide
Map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • A historic castle with a conical tower, stone walls, and a surrounding moat.
    Historic Fortified City of Carcassonne
    2 min walk - 0.1 miles
  • A historic stone castle with multiple towers and a cobblestone pathway leading to an arched entrance.
    Aude Gate
    6 min walk - 0.4 miles
  • Château Comtal
    2 min walk - 0.1 miles
  • Narbonnaise Gate
    3 min walk - 0.2 miles
  • Le Musée de la Torture de Carcassone
    5 min walk - 0.3 miles

Getting around

  • Carcassonne Station
    9 min drive
  • Carcassonne (CCF-Pays Cathare)
    17 min drive

Restaurants

  • Le Patio de la Cite
    5 min walk
  • Maison du Cassoulet
    4 min walk
  • La Taverne du Chateau
    4 min walk
  • Restaurant La Barbacane
    6 min walk
  • Le Trouvère
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 1980
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hôtel Montmorency have a pool?

Yes, this property has an outdoor pool.

Is Hôtel Montmorency pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at Hôtel Montmorency?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Hôtel Montmorency?

Check-out is at 11 AM.

Where is Hôtel Montmorency located?

This family-friendly Carcassonne hotel is located near the airport, just steps from Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Aude Gate are also within 5 minutes. Carcassonne Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Montmorency Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 322 out of 668 reviews
Rating 8 - Good. 254 out of 668 reviews
Rating 6 - Okay. 66 out of 668 reviews
Rating 4 - Poor. 22 out of 668 reviews
Rating 2 - Terrible. 4 out of 668 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Great location, great views, lovely pool and very quiet.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable stay and friendly staff looked after us during our stay. The hotel has a lovely restaurant with a fine dining menu and nice decor. A convenient private car park is available on site too.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean, beautiful grounds and hotel! A delightful spot and location was spot on. Great for families or people travelling solo. Quiet sleep and beautiful French patios. :) highly recommend staying for a few nights to enjoy it all!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property. Great parking. Great for bikes. Amazing staff. Crazy good location.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Parking was easy. Only issue was it was the smallest room I have ever stayed in my life. Also no coffee in the room.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheaper "brother" to the bigger hotel du chateau, beautiful location, can use facilities of a fancier hotel, good swimming pool. 2 mins to the castle
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and property right next to la cite, but away from the crowds. Rooms were very clean and chic with excellent air conditioning. The pool was the highlight. Lots of sun loungers, perfect for a hot afternoon.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really close to the walled city. The staff let me park my car and let me use the washroom after I checked out; it made my visit of Carcassonne really easy.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! Even though the room was in another building just across the road, you have access to the restaurant, bar, terrace and beautiful spa. Location is fantastic, looking out to the castle with easy access to the ‘cité médiévale’.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great family room for our family of 4, 2 adults and 2 teenagers. Air conditioned, nice pool in a small garden, We also enjoyed the hotel breakfast , generous serving sizes and great apple juice. Hotel is just across La Cite, walking distance from the castle and restaurants. Highly recommend it.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Good bang for your buck and unbelievable location. Amenities are fine but not awesome - also no onsite laundry which is reported in Expedia as a perk
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and clean although the colour scheme was a little bright and garish for everyone’s taste. It did have the majority of extras such as hairdryer, toiletries etc but would have benefited from tea/coffee making. It was great to have a pool which was really lovely and well maintained although you had to cross a road, and go around the hotel to access it as some rooms are in a separate building to the main hotel and reception. This caused some confusion on arrival and check in where several guests were unsure where to go. The hotel bar and patio area has a view of the castle which is amazing. We sat there having a nightcap on a couple of evenings. With the castle lit up in the background this was a really magical and beautiful setting. All in all, this is a lovely hotel in a beautiful location and I wouldn’t hesitate to stay here again
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. The room is very efficient. The staff was the highlight as they were very helpful with holding our luggage when we arrived early and provided recommendations for restaurants.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel close to the old city
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Gem of a hotel, superb location, very helpful friendly staff. Attractive outdoor spaces. Rooms are compact but well designed. If I was staying longer than a few days would appreciate a kettle in the room. Otherwise couldn’t fault our stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting the medieval city of Carcassonne.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, superb location, friendly helpful staff, great food, the breakfast is excellent.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy hotel in Carcassone

A lovely.place with excellent amenities and staff. Location was excellent
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the helpful staff the location is fantastic.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The starr were excellent. Most of the rooms were in an annexe behind the hotel, across the road. Breakfast was nothing special, and I thought, expensive. The room was clean, the bathroom had a shower that I found impossible to regulate the temperature. It was either scalding hot or freezing cold, and no instructions on how to use it. There were no coffee making facilities in the room, or in the annexe. If you wanted a coffee, you had to go across the road. And if you fancied a snack, or a bar of chocolate, sorry, they don't sell them. A drinks dispenser and a vending machine would have been useful. Neither did they serve "proper" meals. They offered tins and jars of food, which were heated behind the scenes, but I have to confess that they were delicious. Basically a bowl of soup with substantial pieces of very tender meat. Would I stay there again? Probably not. The hotel is right next to the medieval city, which is why I chose it, but you need a car to see the rest of the area, as it appeared to me that there was nothing else nearby.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. Friendly staff and safe and clean. 👍
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cassaconne visit

Amazing stay at the foot of the caste adding bonus of a great swimming pool and spa Good breakfast and attentive staff Would recommend
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff is outstanding. In a very good location.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just next to the old city, room spotless, staff very friendly and helpful, safe parking
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean rooms, great service. Awsome location
Stayed 1 night in Sep 2023