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Hotel du Pont Vieux, au pied de la Cité Médiévale

Property class: 3

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Photo gallery for Hotel du Pont Vieux, au pied de la Cité Médiévale

An outdoor café area with stone flooring, wooden tables and chairs, and hanging lanterns. - Hotel du Pont Vieux, au pied de la Cité Médiévale (Carcassonne)
Property video
A parking garage with five sports cars parked in a row. - Hotel du Pont Vieux, au pied de la Cité Médiévale (Carcassonne)
A hotel room with a bed, bedside table, lamp, air conditioning unit, and framed artwork on the wall. - Hotel du Pont Vieux, au pied de la Cité Médiévale (Carcassonne)
A cheese and wine display in a store with various cheeses and bottles of wine on shelves. - Hotel du Pont Vieux, au pied de la Cité Médiévale (Carcassonne)
At Hotel du Pont Vieux, au pied de la Cité Médiévale, you can look forward to a rooftop terrace, a garden, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Triple Room

A compact hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Comfort Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Double Room

A neatly made bed with white and green bedding, a framed picture above it, and a bedside table with a lamp.

Comfort Double Room

9.6 out of 10
Exceptional
(21 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Garden Area

A hotel room with two beds, a desk, a TV, and a bathroom visible through an open door.

Superior Twin Room, Garden Area

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Quadruple Room

A hotel room with a patterned sofa, a single bed, a small table, and a wall-mounted air conditioner.

Comfort Quadruple Room

9.8 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double Room, Garden Area

A hotel room with a bed, a desk, a chair, a TV, and a window with red curtains.

Superior Double Room, Garden Area

9.6 out of 10
Exceptional
(27 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Comfort Twin Room

9.6 out of 10
Exceptional
(11 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room (vue remparts, sans ascenseur)

A historic castle with multiple towers and a fortified wall, viewed from a window overlooking a town with traditional buildings.

Premium Room (vue remparts, sans ascenseur)

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Carcassonne, Hotel du Pont Vieux, au pied de la Cité Médiévale is in the historical district. Historic Fortified City of Carcassonne and Aude Gate are local landmarks, and some of the area's activities can be experienced at Carcassonne Golf and Téléski Nautique de Carcassonne. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's location for the sightseeing. Visit our Carcassonne travel guide
Map
32 Rue Trivalle, Carcassonne, Aude, 11000

What's nearby

  • A historic castle with yellow stripes and a spiral staircase.
    Historic Fortified City of Carcassonne
    2 min walk - 0.1 miles
  • A historic stone castle with multiple towers and a cobblestone pathway leading to an arched entrance.
    Aude Gate
    5 min walk - 0.3 miles
  • Pont-Neuf de Carcassonne
    5 min walk - 0.3 miles
  • Château Comtal
    8 min walk - 0.4 miles
  • Le Musée de la Torture de Carcassone
    12 min walk - 0.7 miles

Getting around

  • Carcassonne Station
    18 min walk
  • Carcassonne (CCF-Pays Cathare)
    16 min drive

Restaurants

  • Maison du Cassoulet
    6 min walk
  • La Taverne du Chateau
    7 min walk
  • Le Patio de la Cite
    6 min walk
  • Restaurant La Barbacane
    8 min walk
  • Le Trouvère
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered self parking on site (EUR 14 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Crib (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 70-cm LED TV with digital channels

Food and drink

  • Champagne service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 6 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.50 for children
  • Covered self parking fee: EUR 14 per night
  • Crib (infant bed) fee: EUR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hotel du Pont Vieux, au pied de la Cité Médiévale pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 14 per night.

What time is check-in at Hotel du Pont Vieux, au pied de la Cité Médiévale?

Check-in start time: 3 PM; Check-in end time: 8:30 PM.

What time is check-out at Hotel du Pont Vieux, au pied de la Cité Médiévale?

Check-out is at 11 AM.

Where is Hotel du Pont Vieux, au pied de la Cité Médiévale located?

Situated in the historical district, this hotel is steps from Chapeau Rouge and Old Bridge. Historic Fortified City of Carcassonne and Theatre Jean Deschamps are also within 5 minutes. Carcassonne Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel du Pont Vieux, au pied de la Cité Médiévale Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 789 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 16 out of 1002 reviews
Rating 4 - Poor. 5 out of 1002 reviews
Rating 2 - Terrible. 1 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the medieval city. The hosts were so friendly and polite and helpful! Would stay here again
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a really warm welcome plus a map with recommendations of where we could eat our evening meal, which were all excellent. The breakfast buffet cost €13 and was well worth the money as there was plenty of choice of drinks and food - including eggs, cheese, ham, yoghurt and different fresh seasonal fruits. We have no hesitation in recommending this charming old hotel.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning and clean
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had clean rooms, friendly staff, good breakfast, and AC
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, vey comfortable room.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great location excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast of the tour we have done, all fresh good quality food, parking was in a secure garage next to hotel. Excellent location between the old town and new, great view of the old town from the roof terrace, staff very helpful and friendly.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with a family of four - the beds were great, updated and super clean bathroom and very kind service. It wasn’t super hot when we visited so can’t speak to the AC under hot weather. But was great for us. Would definitely recommend for! Small rooms of course but to be expected. The rooftop terrace offers spectacular views of Carcassonne!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Great location. Excellent view from the terrace
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our short, one night stay was pain free other than the climb to the third floor. The room was clean and well appointed and the air conditioner was functional for the main cabin of room 20. Parking on site for 14 Euro made everything easy!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site parking for our motorcycle was a huge bonus. Also loved the roof terrace .wonderful couple run the place.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, spotless room and super friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful little hotel near some great small restaurants. They run an upmarket food shop as well… so it is worth having the breakfasts
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family-run hotel is clean and pleasant. The rooftop terrace with the view of La Cite is a very pleasant place to spend evening time. It was about a fifteen minute mostly uphill walk to La Cite, shorter and easier coming back down. There are several good restaurants very near the hotel, and more up in La Cite. We are truly happy we chose this hotel.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, convenient to major sights, and parking available
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and really nice family business. The room was clean and the bed very comfortable. Breakfast was also good and sets you up for the day.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a good hotel. Great to have secure parking near by. Excellent breakfast which we enjoyed outside in the pretty courtyard garden. Only disadvantage was that our room was on the third floor and there was no lift. Madam, however, insisted on carrying our bags up, which went well beyond what we expected!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, and the location is great in a very quaint street right in between the city center and the medieval city.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in the perfect location for a stay in Carcassonne. Rooms are spotlessly clean, bathroom is modern with great shower. We were able to see the castle from our bedroom window, a stunning view. We had breakfast in the hotel every day. There are lots of bars and restaurants on the road where the hotel is. Lovely relaxing garden at the back. 10/10 will definitely stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean rooms, perfect location
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and very pleasant staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly staff, nice breakfast garden, comfortable bed, good aircon.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and the hotel is well located for the City and local restaurants
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel, helpful staff and wonderful breakfast.
Stayed 3 nights in May 2025