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Hôtel du Canal

Property class: 3

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Photo gallery for Hôtel du Canal

A two-story building with a wooden facade, large windows, and a covered outdoor area. - Hôtel du Canal (Castelnaudary)
A living room with a television, two chairs, a coffee table, and a patterned rug. - Hôtel du Canal (Castelnaudary)
A garden with a gravel path, stone planters, and a small building with a tiled roof. - Hôtel du Canal (Castelnaudary)
A restaurant with tables set for dining, a bar area, and a view of trees through large windows. - Hôtel du Canal (Castelnaudary)
An outdoor cafe with wooden tables and chairs, a glass enclosure with metal bars, and a mountain in the background. - Hôtel du Canal (Castelnaudary)
At Hôtel du Canal, you can look forward to a terrace, a garden, and laundry facilities. Free in-room WiFi is available to all guests, along with a bar and conference space.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Double Room

A hotel room with a bed, bedside table, lamp, radiator, and a window with a view of trees.

Classic Double Room

7.6 out of 10
Good
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, and a window with a view of trees.

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A room with two beds, a desk with a chair, a lamp, and a window.

Deluxe Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with a bed, a chair, a desk, and a window with a view of trees.

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

A bedroom with two beds, a chair, a red table, and a window with a view of trees.

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Quintuple Family Room

A hotel room with two beds, a television mounted on the wall, and a window with a view of the outside.

Quintuple Family Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Economy Triple Room

A bedroom with two beds, a window, and a framed picture on the wall.

Economy Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, a wardrobe, a nightstand, and a wall-mounted light fixture.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Double Room

A hotel room with a bed, a desk, a window with curtains, an air conditioner, and a framed picture on the wall.

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Quadruple Room

A hotel room with two beds, a desk, a chair, a radiator, a mirror, and a TV mounted on the wall.

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Triple Room

A hotel room with two single beds, a wooden headboard, a nightstand, a bedside lamp, a mirror, and a door.

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Castelnaudary, Hôtel du Canal is in the city center and on the waterfront. The area's natural beauty can be seen at Haut-Languedoc Regional Nature Park and Grand Bassin, while Museum and Garden of the Canal du Midi and Museum of Wood and Marquetry are cultural highlights. Visit our Castelnaudary travel guide
Map
88-108, avenue Arnaut-Vidal, Castelnaudary, Aude, 11400

What's nearby

  • A historic castle with yellow stripes and a spiral staircase.
    Historic Fortified City of Carcassonne
    49 min drive - 30.0 miles
  • An astronaut mannequin in a space suit with the NASA logo, standing next to a display with a 'Astronauts' sign and a large screen showing space-related images.
    Cité de l'Espace
    52 min drive - 39.7 miles
  • Grand Bassin
    5 min walk - 0.3 miles
  • Port Lauragais
    18 min drive - 10.3 miles
  • University of Toulouse III
    56 min drive - 40.0 miles

Getting around

  • Castelnaudary Station
    4 min walk
  • Carcassonne (CCF-Pays Cathare)
    25 min drive

Restaurants

  • McDonald's
    3 min drive
  • Le Cassoulet Gourmand
    3 min walk
  • Maison du Cassoulet
    5 min walk
  • Cave du Canal
    3 min walk
  • Restaurant la Maison du Cassoulet
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Hosted evening meal available daily for a fee of EUR 23; reservation required

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 9.50 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 9.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 9.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 9.0 per night
  • Hosted evening meal: EUR 23

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel du Canal pet-friendly?

Yes, Hôtel du Canal allows pets (limit 2 total). There's a fee of EUR 9.50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel du Canal?

Check-in start time: 1:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hôtel du Canal?

Check-out is at 11:00 AM.

Where is Hôtel du Canal located?

Located in the heart of Castelnaudary, this hotel is within a 10-minute walk of Canal du Midi and Grand Bassin. St-Papoul Abbey and Ganguise Lake are also within 9 mi (15 km). Castelnaudary Station is only a 4-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel du Canal Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 75 out of 211 reviews
Rating 8 - Good. 86 out of 211 reviews
Rating 6 - Okay. 32 out of 211 reviews
Rating 4 - Poor. 10 out of 211 reviews
Rating 2 - Terrible. 8 out of 211 reviews

Reviews

Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Family operated, close to excellent restaurants, train station 10-15 minutes walk, good breakfast
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claude the owner was obliging to all requests, even providing an area to enjoy the Rugby World Cup and also the terrace where we enjoyed a drink or two. Our 6 rooms all overlooked the Midi Canal thus we enjoyed the ambience of this famous waterway area.
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

ivan

Liked: Cleanliness, staff & service
Great value for money, conveniently located to ride the canal
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
I liked location of the property, walking distance to the town, restaurants. Nice view from the window. Friendly staff.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Yoann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Robb

Disliked: Amenities, property conditions & facilities
Too much money for the room compared to other options along the canal
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Ann

Liked: Cleanliness, staff & service, room comfort

Hotel du canal

We had an overnight stay at hotel du canal after a week on a boat. It was a haven of quiet, calm and rest. It is near to the canal and the town. Maxim the host was lovely. He ensured we had all we needed for our stay. The room was spacious clean and tidy with a comfortable bed.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
The uncaring reception from the Manager/owner was unique in my history of staying in hotels. Will never ever consider returning to this hovel. Add to that the gastronomic speciality of the region, cassoulet, is the most drab and dreadful plateful of food I have ever eaten. Truly reminiscent of your average Frenchman.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Vicki

Liked: Cleanliness
Quiet with a small, simple room. Very nice breakfast.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Marie-Aimée

Liked: Cleanliness
Disliked: Staff & service
Je souhaite au propriétaire une reprise rapide de son établissement et une bonne retraite. Il en à tellement marre qu’il en est désagréable et on c’est pris de sérieuses remarques sur le fait d’avoir réservé sur hôtel.com ….. L’isolation très médiocre, nous avions l’impression d’avoir la chambre d’à côté dans notre chambre.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jean Francois

Liked: Cleanliness, staff & service, amenities
Hôtel un peu vétuste. Accueil très "distant" et automatisé. Personnel très timide. PdJ honnête mais sans extra. Ok pour une halte sur la canal du midi sans s'éterniser.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Ramon

Disliked: Staff & service
Personal muy desagradable. Desayuno escaso para lo que vale
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CHRISTOPHE

Liked: Cleanliness, staff & service, amenities
Chambre propre et patron très sympa !
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Oui la chambre était très bien. Nous étions au calme nous avons passé une bonne nuit
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre joli et tres propre
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

JEAN MARC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bon accueil et prestation en accord avec la description
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour☺️cadre magnifique.

Équipements bons , accueil froid
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, room comfort

Sympa.

Super bien situé, en plein centre. Même si ça a déjà connu ses grandes heures, c’est quand même un endroit super sympa pour passer du temps. Y’a tout ce qu’il faut. Nickel de propreté.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

De passage une nuit nous avons trouvé ce sympathique hôtel tout confort. Une chambre de 4 plutôt spacieuse, ventilateur et climatisation. Nous sommes ravis de notre séjour.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repos pour une nuit pour le voyage des vacances J y retournerais sans problème, très bon rapport qualité prix.. chambre pour 4. 120€. Avec la Clim .. le ptit dej est copieux
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Hôtel propre et les propriétaires sympathiques. Nous avions une chambre quadruple. Lits très bon , chambre propre et bien. Points négatifs. La clim bruyante et surtout une porte certes fermée mais qui donne sur une autre chambre... Donc ça niveau insonorisation... vraiment pas top si vous avez des voisins qui se croit seuls dans l'hôtel.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil sympathique, chambre disponible dès 13 heures, parking ombragé facile, restaurants à proximité.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Franck

Liked: Cleanliness
Disliked: Staff & service

Déceptions

C’est vraiment très dommage, cet endroit pourrait être magnifique, c’est un hôtel qui a du potentiel Mais l’entretien n’est pas au niveau d’un trois étoiles. Les équipements des chambres sont très vieillot. La qualité du petit déjeuner n’est pas à la hauteur du prix demandé pour exemple, le pain était très dur. Les abords de l’hôtel sont laissés à l’abandon . Cet hôtel donne vraiment l’impression d’être en bout de course et de ne plus être géré correctement. Il serait bien de mettre à jour la présentation de cet hôtel sur les sites de présentation.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Nicole

Nous avions annulé notre séjour pour raisons de santé dans les délais prévus
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une nuit

Très bien, petit déj parfait !
Stayed 1 night in May 2025